API4COM

Adding the data source

Requirements

Token generation steps must be performed by a user with “administrator” privileges

Instructions

1) Log in to your Api4com account and in the left panel click on “Access Tokens

2) On the tokens page, click on the “New Access Token” button

3) In the popup that will open, select the expiration option as “Never expires” and click on create

4) Your new token will appear in the list. Copy it, as it will be used to add the data source in Kondado

5) On the Kondado platform, go to the add data sources page and select the API4COM data source;

6) Give your data source a name and, in “Access Token”, paste the value copied in step (4)

Now just save the data source and start integrating Api4com data in your Data Warehouse or Data Lake!

Pipelines

Relationship Chart

Chamadas de Voz

Field	Type
domain	text
last_name	text
record_url	text
minute_price	float
duration	float
from	text
started_at	timestamp
id	text
call_type	text
first_name	text
ended_at	timestamp
bina	text
to	text
hangup_cause	text
call_price	float

Histórico de Recargas

Field	Type
username	text
administrator_type	text
domain	text
credit_date	timestamp
administrator_id	text
id	text
value	float
obs	text

Add API4COM as a data source on Kondado

Connect your API4COM account to Kondado by generating an access token and configuring the data source for integration with your data warehouse or BI tools.

1

Generate an API4COM access token

Log in to API4COM as an administrator, navigate to "Access Tokens" in the left panel, click "New Access Token", set expiration to "Never expires", and create the token. Copy the generated token for use in Kondado.

2

Add API4COM as a data source in Kondado

On the Kondado platform, go to the add data sources page and select the API4COM connector. Give your data source a descriptive name.

3

Configure authentication with your token

In the "Access Token" field, paste the API4COM token you copied earlier. This establishes the secure connection between API4COM and Kondado.

4

Save and start integrating your data

Save the data source configuration. You can now start integrating API4COM data—such as Chamadas de Voz and Histórico de Recargas—into your data warehouse or data lake for analysis.

5

Visualize API4COM data in your BI tool

With your pipeline running, send API4COM data to Google Data Studio or other supported BI tools to build dashboards and monitor your communications metrics.

Frequently asked questions

What privileges are required to generate an API4COM access token?▼

Token generation must be performed by a user with "administrator" privileges in the API4COM account. Standard users cannot create access tokens.

What expiration setting should I choose for the API4COM access token?▼

When creating the token in API4COM, select "Never expires" as the expiration option. This ensures the token remains valid for continuous data integration without requiring frequent re-authentication.

What API4COM data entities are available through Kondado?▼

The connector exposes entities including Chamadas de Voz (voice calls with fields like duration, call_price, record_url, and hangup_cause) and Histórico de Recargas (recharge history with fields like credit_date, value, and administrator details).

Where can I use API4COM data after connecting it to Kondado?▼

Once connected, you can integrate API4COM data into your data warehouse or data lake, then visualize it in BI tools. For example, you can use Google Data Studio with API4COM to create dashboards and reports.

What should I do if my API4COM token stops working?▼

If your token becomes invalid, you will need to log back into API4COM with administrator privileges, generate a new access token with "Never expires" selected, and update the token in your Kondado data source configuration.

Written by

Thassyo Pereira·Published 2023-07-05·Updated 2026-04-25