AI in Mercado Libre can go beyond the seller panel. If you sell on Mercado Libre, Kondado's AI Agent is an ecommerce AI agent that can look up your sales, orders, invoices, claims and Mercado Pago payments from the data you bring into Kondado with pipelines to Via Kondado.
You can ask "which products sold the most on Mercado Libre last month?" and get an answer built from your own data, inside the Kondado app.
Summary of Kondado's Agent: AI in Mercado Libre
- Lookups: the Agent looks up orders, items sold, invoices, Mercado Pago payments and claims in the Mercado Libre data you bring into Kondado with pipelines to Via Kondado, and lookups do not need approval.
- What it can answer depends on the Mercado Libre tables you choose to replicate.
- The answer comes back without you downloading a report.
- Credentials are stored in a vault, and the AI never sees your password.
- Actions: when you ask in the conversation, the Agent runs actions in your Mercado Libre account, such as updating a product's price or stock and pausing, closing or publishing an item. It opens a task and asks for your approval before running each action.
- Scheduled tasks: you can schedule tasks, such as the paid orders without an invoice every Monday morning.
How to start using AI in Mercado Libre in 3 steps
These are the steps. None of them requires code.
- Add Mercado Libre. Add Mercado Libre as a data source in Kondado with pipelines to Via Kondado. The connection is available to your Agents automatically.
- Create your Agent. Give it a name and write its instructions. It starts with access to the connected tools, and you can turn off the ones it should not use.
- Ask your first question. Write the way you would talk to someone on your team. Lookups are answered right away; when the request is an action, the Agent opens a task and asks for your approval before running it.
What a conversation with Kondado's Agent about Mercado Libre looks like
A sales query looks like this. The data is illustrative, not a real customer case.
Request: "Which 10 products sold the most on Mercado Libre last month?"
- An activity line shows the query to your Mercado Libre data, and it changes to "done" when the query finishes.
- Then the answer comes back with the list of products and how many units each one sold.
- By default, queries do not need approval, so the answer comes straight back.
How Mercado Libre sellers follow their sales without Kondado's Agent
If you are a Mercado Libre seller, you know that keeping track of the operation takes time. The sale happens on Mercado Libre, the invoice is issued elsewhere and the money moves through Mercado Pago.
In practice, your week probably includes these steps:
- Download the sales report to see what is selling and what is not.
- Look for paid orders that still have no invoice.
- Check how much came in through Mercado Pago in the period.
- Follow the claims opened during the month.
What you can ask Kondado's Agent about your Mercado Libre sales
If you run a Mercado Libre store every day, these may be some of the requests you make:
| Area | What you can ask Kondado's Agent |
|---|---|
| Sales | "Which 10 products sold the most on Mercado Libre last month?" |
| Orders | "How many orders did I receive yesterday?" |
| Invoices | "Which paid orders from last month still have no invoice?" |
| Mercado Pago | "How much came in through Mercado Pago last week?" |
| Claims | "How many claims were opened this month?" |
By default, queries do not need approval. Each answer comes from the Mercado Libre tables you replicate to Kondado.
Mercado Libre's seller assistant or Kondado's Agent: what's the difference?
Mercado Libre has its own seller assistant.
According to Mercado Libre, it is an AI chat available 24 hours a day to help you manage your business and answer your questions, with recommendations about your sales and your reputation.
Kondado's AI Agent works from the data you bring into Kondado with pipelines to Via Kondado.
Credentials stay in a vault. In Mercado Libre, lookups are answered right in the conversation, with no approval. When you ask for an action, such as updating a product's price or stock, the Agent opens a task and asks for your approval before running it.
For following your Mercado Libre sales from your own data, Kondado's AI Agent is the choice.
Kondado's Agent vs AI agent builders like Zapier, Make, n8n, Gumloop and Lindy
AI agent builders and automation platforms such as Zapier, Make, n8n, Gumloop and Lindy give you the pieces to assemble an agent yourself: you design the steps, connect each app and test the flow.
Kondado's AI Agent comes ready to work with the tools in its catalog, so your time goes into the question, not the build.
- A ready Agent: you give it a name and instructions, and the tools are already in place.
- Lookups and actions: lookups are answered right in the conversation with no approval, and actions in your Mercado Libre account run after your approval.
- Scheduled tasks: you can schedule a task, such as the paid orders without an invoice every Monday morning.
- Data from +80 data sources: your Mercado Libre data arrives through Kondado, the platform that replicates data from +80 data sources to reports, spreadsheets and databases.
If you want an AI agent for your Mercado Libre sales without building one, Kondado's AI Agent is the choice.
Kondado's Agent or Kondado's MCP: two ways to use AI with Mercado Libre
Kondado delivers two separate features. Kondado's AI Agent works inside the Kondado app, takes your request, reads the data and answers in the conversation, and you can schedule tasks.
Kondado's MCP is a separate feature: with Mercado Libre in Via Kondado, you ask about orders and sales in the AI assistant you already use.
The MCP is for analyzing your data in your assistant; the Agent is for your routine inside Kondado.
See how it works in AI for Mercado Libre with Kondado's MCP and in the guide to Mercado Libre with Kondado's MCP.
What is Kondado's Agent?
Kondado's AI Agent is an AI assistant for business: it looks up the connected tools, runs actions when you ask in the tools that have actions (opening a task and asking for your approval before each action) and schedules tasks. In Mercado Libre, it looks up your sales and runs actions in your account, such as updating a product's price or stock.
You can have several Agents, each with its own name and instructions.
The conversation happens inside the Kondado app, and you can schedule tasks for a set time. The Agent runs in the cloud, so your computer does not need to stay on.
Other tools Kondado's Agent works with
Besides Mercado Libre, Kondado's AI Agent can work with Asaas, Bling, Google Ads, Instagram, Meta Ads, Olist ERP, Omie, Pagar.me, RD Station CRM, RD Station Marketing and Stripe.
As a separate feature, Kondado brings together data from +80 data sources in reports, spreadsheets and databases.
Who benefits most from AI in Mercado Libre?
- If you sell on Mercado Libre on your own: you can ask about your sales without downloading a report.
- If you handle the store's finances: you can check how much came in through Mercado Pago in a period.
- If you follow after-sales: you can see open claims and the orders that still have no invoice.
- If you share the work with a team: you can have one Agent for each area, each with its own name and instructions.
Limits and security of AI in Mercado Libre with Kondado's Agent
- Reading your sales: the Agent can read the Mercado Libre data you replicate to Via Kondado, and each Via Kondado connection points to one destination. The data is updated at the frequency you set in your pipelines.
- Approval: by default, each action in Mercado Libre asks for your approval before it runs, and the approval is recorded. Scheduled actions also wait for your approval. Lookups do not need approval.
- Stock: in accounts with stock in more than one warehouse, the Agent does not change stock.
- Buyer questions: the Agent does not answer buyer questions or messages.
- Credentials: access is stored in an encrypted vault. The Agent uses it, but the AI does not see it.
Join the waitlist for Kondado's Agent
Kondado's AI Agent opens through a waitlist. If you sell on Mercado Libre and want AI to follow your sales, there are two steps:
- Create your Kondado account.
- In the app chat, say you want to use the AI Agents and ask to join the waitlist.
Once Kondado's AI Agent is released, you will be notified by email and inside the app, so keep an eye on both.
Frequently asked questions about AI in Mercado Libre
Is Kondado's AI Agent an AI assistant for business?
Yes. Kondado's AI Agent is an AI assistant for business that works from your own data. In Mercado Libre, it can look up the sales, orders, invoices, claims and Mercado Pago payments you bring into Kondado.
Do I need to code to use the AI Agent in Mercado Libre?
No. Adding Mercado Libre as a data source in Kondado is code-free. The connection is available to your Agents automatically, and you make your request in the chat.
Does the AI Agent change anything without my approval?
By default, no. Each action in Mercado Libre, such as updating a product's price or stock, asks for your approval before it runs. Lookups do not.
Does the AI see my Mercado Libre password?
No. Access is stored in an encrypted vault, and the AI does not see your password.
Does the AI Agent answer buyer questions?
No. Buyer questions and messages stay in Mercado Libre.
How is an AI agent different from an AI chatbot?
A chatbot answers from what it already knows. Kondado's AI Agent is built to work from your own data and your company's tools: in Mercado Libre, it can look up the sales data you bring into Kondado, run actions in your account with your approval and schedule tasks.
Can I analyze my Mercado Libre data with AI outside the Agent?
Yes. Kondado delivers Kondado's MCP, a separate feature: with Mercado Libre in Via Kondado, you ask questions about that data in the AI assistant you already use. Kondado's AI Agent works inside the Kondado app: it answers lookups right in the conversation, runs actions with your approval and schedules tasks.
How to start using AI in Mercado Libre with Kondado's AI Agent
Three steps, no code: add Mercado Libre, create Kondado's AI Agent and ask your first question.
Add Mercado Libre
Add Mercado Libre as a data source in Kondado with pipelines to Via Kondado. The connection is available to your Agents automatically.
Create your Agent
Give it a name and write its instructions. It starts with access to the connected tools, and you can turn off the ones it should not use.
Ask your first question
Write the way you would talk to someone on your team. Lookups are answered right away; when the request is an action, the Agent opens a task and asks for your approval before running it.
