01. How are monthly rows counted?
The monthly limit of your plan refers to the number of rows successfully replicated into your destination during a given month, NOT the total number of existing rows in your destination
02. How does the trial period work?
After you register for a free trial, you will have 14 days to use every functionality on our platform, creating up to 10 pipelines, replicate up to 5 million rows, and use 5 units of Via Kondado
03. How do I start my plan after the end of the trial?
You can upgrade to a paid plan right into our platform,
04. What are data pipelines?
Pipelines and data sources are two different things. Data pipelines are responsible for replicating data from a source (such as a cloud tool or a database) into a destination (Via Kondado, spreadsheets, Excel, data warehouse or data lake). When you create a pipeline, you select which object you want to replicate into your destination (eg: Salesforce's Leads, Pipedrive's Deals, a table from your database). All in all, a pipeline is composed of 1 source + 1 destination + the replicated object. After you create a pipeline, it will automatically start to execute at the schedule you specified on creation. You can edit everything about your pipeline at anytime. Only active pipelines count towards your plan's limit on the number of pipelines
05. How will I be billed?
Once a month, we will charge the credit card you registered on our platform
06. What happens if I reach my plan's row count limit before the end of the month?
If you reach your monthly limit before the end of the month, your pipelines will be paused until the first day of the next month - or you can upgrade to a superior plan and they will go back to executing immediately