How to Connect Kondado to ChatGPT: MCP Step-by-Step Guide

Connect your Kondado data to ChatGPT and ask questions in natural language about sales, marketing, and operations, using the same data that already feeds your reports.

This walkthrough follows the current ChatGPT interface: the Kondado connection is created directly under Plugins.

Since October 2026 there is no longer a step to turn on a "developer mode". If you found a tutorial asking you to do that, it is outdated: follow the steps below.

What you will need

1. An active Kondado account, with access to the Kondado app and at least one pipeline configured.
2. A ChatGPT account.
3. A Via Kondado destination, where your replicated data is available for queries.

How the Kondado MCP works

The MCP (Model Context Protocol) is an open protocol that lets AI assistants such as ChatGPT securely query external data.

The Kondado MCP connects ChatGPT directly to your Via Kondado. In practice:

• You ask ChatGPT a question in natural language.
• ChatGPT recognizes it needs to query your data.
• It calls the Kondado tools.
• The answer comes back in the chat, with data from your operation.

The Kondado MCP server address is the same for every customer:

https://mcp.kondado.io/mcp

Step 1: open Plugins in ChatGPT settings

1. Open ChatGPT in your browser.
2. Click your account name in the bottom-left sidebar and go to Settings.
3. In the sidebar, click Plugins.
4. Click Explore catalog. Shortcut: ChatGPT Plugins page.

Step 2: create the Kondado custom MCP server

1. On the catalog page, click Add in the top-right corner.
2. Click Create custom MCP server. The creation window opens.
3. Fill in the fields:
   • Name: Kondado (or any name you prefer).
   • Connection: keep Server URL selected and paste https://mcp.kondado.io/mcp.
   • Authentication: keep the option that is already selected. There is no need to open the advanced settings.
4. Tick the "I understand and want to continue" checkbox.
5. Click Create as plugin (the label may vary slightly).

Step 3: sign in and authorize access

1. ChatGPT opens a new tab at app.kondado.com.br with the "Authorize MCP access" screen. Sign in to Kondado if you are not already signed in.
2. Confirm that the email shown is yours.
3. In the dropdown, pick the Via Kondado that ChatGPT will be able to query.
4. Click Approve.

The authorization tab closes on its own and the Kondado plugin appears connected inside ChatGPT, with its tools ready to use.

Step 4: ask your first question

Open a new chat and ask about your data. If ChatGPT does not call Kondado on its own, select the Kondado plugin among the chat tools.

Example questions:

• "Tell me about my Omie sales."
• "What was last month's revenue?"
• "Show my Facebook Ads data from last week."
• "Which products sold the most yesterday?"

In ChatGPT, authorization covers the whole connection: after Step 3, the following queries run without asking for confirmation again.

Practical example: analyzing sales with ChatGPT and Kondado

Scenario: you have a Shopify store replicated to Kondado.

Question: "Compare this week's sales with last week's."

What happens:

1. ChatGPT identifies it needs to query the orders table.
2. It queries the data in your Via Kondado, filtering both weeks.
3. It answers, for example: "This week: $12,450. Last week: $9,830. Growth: +26.6%."

Follow-up question: "What was the best-selling product?"

ChatGPT keeps the conversation context and queries again to answer.

How to use ChatGPT Desktop

ChatGPT Desktop (Mac and Windows) uses the same account and the same plugins configured on the Web: whatever you added in the browser shows up on Desktop.

If your Desktop version does not yet offer the option to create custom MCP servers, set it up on the Web and it will propagate to the app.

How to use Codex (OpenAI CLI)

Codex is OpenAI's command-line tool for developers. In your terminal, run:

codex mcp add kondado --url https://mcp.kondado.io/mcp
codex mcp login kondado

The second command opens your browser so you can sign in to Kondado and authorize access. To switch to another Via Kondado, run codex mcp logout kondado and sign in again.

How to solve common issues

I can't find the option to turn on developer mode

That step no longer exists: OpenAI removed it in October 2026. The current path is Settings, then Plugins, Explore catalog, Add, and Create custom MCP server.

I don't see all my tables

The plugin only sees tables in the Via Kondado you picked during authorization. Check that you selected the right one.

I got an authentication error

ChatGPT renews access automatically. If you still see an error, remove the Kondado plugin on the ChatGPT Plugins page and add it again.

I want to switch to another Via Kondado

Remove the current plugin and add it again. During the new authorization, pick the other Via Kondado.

FAQ about Kondado and ChatGPT

Do I need to turn on a special mode in ChatGPT before connecting?

No. OpenAI removed that step in October 2026. Today the connection is created directly in Settings, under Plugins, with no special mode to enable.

Can I connect more than one Via Kondado at the same time?

Each connection is linked to a single Via Kondado. To switch, remove the plugin and add it again, picking the other Via Kondado during authorization.

Does ChatGPT ask permission for each query?

No. You authorize once, when you create the plugin, and the following queries run without new confirmation.

Does it work on mobile?

Yes. Set it up once in ChatGPT on a desktop browser. After that, the ChatGPT app on your phone answers questions about your data, wherever you are.

What data can ChatGPT access?

Only the tables in the Via Kondado selected during authorization. Data from your pipelines and models is read-only: ChatGPT queries it but never changes it.

Next steps

• How to connect Claude to Kondado, to use the same MCP with the Claude family.
• Via Kondado documentation, to understand how the destination works.
• Kondado data sources catalog, with more data sources to replicate.

Start your 14-day free trial at Kondado and connect your data to ChatGPT today.