Chat with your 55pbx data

AI to analyze 55pbx data with Claude and ChatGPT

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No credit card required | 14 days | 10 million records | 30 pipelines

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55pbx
You
How many calls did we receive yesterday on our 0800 number?
Call Volume
Your 55pbx 0800 number received 1,247 calls yesterday with an average duration of 4 minutes 12 seconds.
Via Kondado MCP
You
Which agent had the longest active time this week?
Agent Performance
Agent Carlos Silva leads with 32.5 hours of active call time across 89 handled interactions this week.
Via Kondado MCP
You
What was our total call cost increase compared to last month?
Cost Analysis
Total call costs rose by +18% MoM to R$ 12.450 due to higher 4003 number usage.
Via Kondado MCP
You
How many agents are currently on break in the sales queue?
Queue Status
Currently 3 agents are on scheduled pause in the sales queue with an average remaining break time of 8 minutes.
Via Kondado MCP
Works in Claude, ChatGPT and any MCP client

AI to analyze 55pbx data with Claude and ChatGPT

Ask Claude, ChatGPT or any other MCP client about your 55pbx contact center data in natural language. Query call volumes, agent productivity metrics, and queue performance without writing SQL or opening spreadsheets. Discover which campaigns generate the most 0800 interactions, compare handle times across teams, or check current agent status instantly through conversational analysis.

Kondado enables direct AI analysis of 55pbx data through an MCP server compatible with Claude, ChatGPT, and other MCP clients, exposing 2 data pipelines (Calls and Agent Status) with 70 fields total. The same replicated data also powers ready dashboard templates in Power BI and Looker Studio for visual monitoring.

Contact center managers and operations analysts benefit immediately by asking specific business questions in chat, such as identifying peak call hours for staffing optimization, calculating average call costs per queue, or tracking agent pause patterns. Marketing teams can correlate 4003 number usage with campaign periods, while finance reviewers audit call expenses and duration trends without requesting manual reports from IT.

I prefer ready dashboards

Dashboard templates in Power BI and Looker Studio, connected to your 55pbx data by Kondado in minutes.

View 55pbx dashboards →

I want to ask the AI

Claude, ChatGPT and other MCP clients query your 55pbx data in natural language.

View MCP setup →

The field listing below details the 70 available data points across your 55pbx pipelines. The Calls pipeline unlocks insights into total call duration, individual call costs, and disconnection types, helping you identify expensive dropped connections or high-value completed interactions. The Agent Status pipeline reveals user names, pause reasons, and remaining break time alongside queue assignments, enabling workforce efficiency analysis. Combining these two datasets allows you to correlate agent availability with incoming call volumes, spotting coverage gaps during high-traffic periods. Since Kondado updates this information on a configurable schedule, your AI conversations always reference fresh operational data for accurate decision-making.

How to connect 55pbx to Claude, ChatGPT and other AI clients

MCP is an open standard. Add the Kondado server to the connections of Claude (Web or Desktop), ChatGPT, or any other MCP client you use, and authorize via OAuth at app.kondado.com.br. Setup through the UI, no code.

Kondado MCP server: https://mcp.kondado.io/mcp
Detailed guide: Claude Detailed guide: ChatGPT
AI vocabulary

55pbx tables and metrics available via Kondado

Each item below is something Claude, ChatGPT or another MCP client already knows how to query — no schema setup, no manual mapping.

2
Tables
70
Fields
∞
Ad-hoc questions
Calls
Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status
Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.
Full docs on the wiki → Connect 55pbx now →

How to connect and use AI with your data

In 3 steps: connect on Kondado, pick dashboard or chat, analyze.

1
Connect 55pbx on Kondado

Connect 55pbx at app.kondado.com.br and select a Via Kondado destination so your call records and agent status data land ready for AI access and the dashboard templates.

2
Add MCP server in Claude or ChatGPT

In Claude (Web or Desktop) or ChatGPT, add the Kondado MCP server in the connection settings and authorize once via OAuth, the same GUI-based setup works in both clients with no CLI or code required.

3
Ask about 55pbx or open dashboards

Ask questions in chat about your 55pbx call volumes, agent productivity, or queue performance, or open a ready Power BI or Looker Studio dashboard template for visual recurring monitoring.

Other connectors with AI via MCP

Same Kondado data, in chat through Claude, ChatGPT and other MCP clients.

CRM and Sales

ActiveCampaign ActiveCampaign
Bitrix24 CRM Bitrix24 CRM
Exact Sales Exact Sales
Hubspot Hubspot
Infusionsoft (Keap) Infusionsoft (Keap)
Meetime Meetime
NectarCRM NectarCRM
Pipedrive Pipedrive
PipeRun PipeRun
Ploomes Ploomes
RDStation CRM RDStation CRM
Salesforce Salesforce

Marketing and Automation

Google Ads Google Ads
E-goi E-goi
Google Search Console Google Search Console
Hi Platform Hi Platform
Huggy Huggy
Linkedin Linkedin
MailChimp MailChimp
Mandrill Mandrill
Mautic Mautic
Pushwoosh Pushwoosh
RDStation RDStation
Salesforce Marketing Cloud (Exact Target) Salesforce Marketing Cloud (Exact Target)
SenseData SenseData
Taboola Taboola
Twilio Twilio
WordPress WordPress

Advertising and Media

Apple App Store Apple App Store
Bing Bing
Criteo Criteo
Facebook Facebook
Facebook Ads Facebook Ads
Google Play Store Google Play Store
Instagram Ads Instagram Ads
Meta Ads Meta Ads
Microsoft Ads Microsoft Ads
Microsoft Advertising Microsoft Advertising
Pinterest Ads Pinterest Ads
TikTok Ads TikTok Ads
X Ads X Ads
YouTube YouTube

E-commerce and Marketplaces

Bling! Bling!
Hotmart Hotmart
Loja Integrada Loja Integrada
Mercado Libre Mercado Libre
Nuvemshop (Tiendanube) Nuvemshop (Tiendanube)
Olist Tiny Olist Tiny
Omie Omie
Pagar.me Pagar.me
Shopify Shopify
Tiny ERP Tiny ERP
Tray Tray
VNDA VNDA
VTEX VTEX
Wake Commerce Wake Commerce

Financial and Payments

ASAAS ASAAS
ContaAzul ContaAzul
Fatura Simples Fatura Simples
Granatum Granatum
Superlogica Superlogica
Sympla Sympla

Support and Customer Service

api4com api4com
Blip (take) Blip (take)
Clockify Clockify
EADBOX EADBOX
Freshdesk Freshdesk
Movidesk Movidesk
Recruiterbox Recruiterbox
Stilingue Stilingue
Wootric Wootric
Zendesk Zendesk
Zendesk Chat (Zopim) Zendesk Chat (Zopim)

Databases

AWS CloudWatch Metrics AWS CloudWatch Metrics
Azure Table Storage Azure Table Storage
BigQuery BigQuery
InfluxDB v1 InfluxDB v1
MongoDB MongoDB
MySQL (& MariaDB) MySQL (& MariaDB)
Oracle Oracle
PostgreSQL PostgreSQL
SQLServer SQLServer
Webhook Webhook

Productivity and Collaboration

ClickUp ClickUp
Google Sheets Google Sheets
Jira Jira
monday.com monday.com
Notion Notion
Pipefy Pipefy
Tangerino Tangerino
Toggl Toggl
Trello Trello

Social Media

Instagram Instagram
TikTok Organic TikTok Organic

User Analytics

Google Analytics GA4 Google Analytics GA4
Mixpanel Mixpanel
Zeeng Zeeng

Storage and Transfer

Amazon S3 Amazon S3
FTP FTP
Google Cloud Storage Google Cloud Storage
See all AI connectors →

Related on Kondado

Frequently asked questions about AI

How ready dashboards and chat via Claude / ChatGPT work together with your data via Kondado.

What specific business questions can I ask Claude or ChatGPT about my 55pbx call center data? ▼
You can ask about daily call volume trends, average call duration by queue, agent utilization rates, cost analysis per 0800 or 4003 number, and pause pattern distributions. The AI interprets your natural language questions against the replicated Calls and Agent Status data to return specific metrics and comparisons.
How do I configure Claude or ChatGPT to access my 55pbx data through Kondado? ▼
In Claude (Web or Desktop) or ChatGPT, navigate to the connection settings and add the Kondado MCP server. You will authorize access once via OAuth at app.kondado.com.br, granting the AI read-only access to your replicated 55pbx pipelines without needing any command line tools or code.
Can the AI execute actions on my 55pbx system or modify data? ▼
No, this connection provides read-only analytical access only. Claude, ChatGPT, and other MCP clients can query and analyze your call records and agent status data, but cannot initiate calls, change agent statuses, or write information back to your 55pbx environment.
How frequently is the 55pbx data updated for AI analysis? ▼
Kondado replicates your 55pbx data on a configurable schedule, ensuring the AI always works with current information rather than stale exports. You control the update frequency based on your operational needs for near-real-time insights.
What dashboard templates are available for visual monitoring of 55pbx metrics? ▼
Kondado offers ready report templates in Power BI and Looker Studio that use the same replicated 55pbx data feeding the AI chat. These templates provide visual monitoring of call center KPIs, agent performance, and queue analytics without requiring you to build charts from scratch.
What is the difference between asking the AI in chat versus opening a ready dashboard? ▼
Chat analysis with Claude or ChatGPT allows flexible, ad-hoc questioning about specific 55pbx scenarios using natural language, while ready dashboards in Power BI or Looker Studio provide fixed visual templates for recurring monitoring of standard contact center metrics. Both use identical underlying data from Kondado.

Try out all the features for free for 14 days