No-code pipeline · Huggy → Excel

Send data from Huggy to Excel

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From Huggy to Excel: managed, scheduled, no code.

Creating a pipeline that sends data from Huggy to Excel spreadsheets takes only a few minutes with Kondado. And the whole integration from Huggy to Excel is managed and executed by our platform. With Kondado, you can focus on extracting value from Huggy data and combining it with other data in your Excel spreadsheet

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Connect Huggy to Excel for Data Replication

Sending your Huggy data to Excel requires no coding or technical setup. With Kondado, you establish a direct connection to your Huggy account and select which data pipelines to replicate into your Excel workbooks. The platform handles the automated data transfer on your chosen schedule, whether you need updates every 5 minutes for operational monitoring or daily refreshes for executive reporting. Agency analysts and operations teams can consolidate omnichannel communication metrics alongside other business data, creating comprehensive dashboards that update automatically without manual CSV downloads or copy-pasting routines.

Kondado replicates Huggy data to Excel on a configurable schedule, supporting automated updates every 5 minutes, 15 minutes, hourly, or daily. The platform delivers four distinct pipelines: Agents, Contacts, Chats, and Chat Satisfaction Surveys, enabling users to build custom reports and perform lead management analysis using Excel’s native formulas, pivot tables, and chart tools.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Available Pipelines

The Contacts pipeline delivers comprehensive lead information including names, phone numbers, and email addresses directly into your spreadsheets, enabling you to segment audiences and track conversion funnels using Excel’s filtering capabilities. Combine this with the Chat Satisfaction Surveys pipeline to correlate customer feedback scores with specific agent performance metrics from the Agents pipeline, creating dynamic scorecards that refresh automatically. The Chats pipeline provides conversation timestamps and agent assignments, allowing you to calculate average response times, identify peak hour staffing needs, and analyze resolution rates through custom formulas and pivot tables without switching between platforms.

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Replicated to Excel

Huggy data available for Excel

Tables Kondado writes into your Excel, on a schedule you control.

available pipelines

extractable fields

Excel

Destination

Available integrations

Agents

Table contains information about agents, including fields such as id, name, and department.

Contacts

Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.

Chats

Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.

Chat Satisfaction Surveys

Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.

See all available data → Send Huggy to Excel →

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How to send Huggy data to Excel

Sync data automatically — no code, no manual exports.

Connect Huggy Account

Access your Huggy settings to generate API credentials and enter them into Kondado's data source configuration panel to establish authentication.

Configure Excel Destination

Specify your Microsoft 365 Excel workbook as the destination and define the target worksheets where your Contacts, Chats, and Agents data will load automatically.

Select Pipelines and Schedule

Choose which of the four available pipelines to activate, map the 33 fields to your preferred column structure, and set your update frequency to every 5 minutes, hourly, or daily.

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Send data from Huggy to other destinations

Huggy > Looker Studio

Huggy > Power BI

Other visualizations

Huggy > Amazon S3

Huggy > BigQuery

Huggy > Excel

Huggy > Google Sheets

Huggy > MySQL

Huggy > PostgreSQL

Huggy > Redshift

Huggy > SQL Server

Choose a tool to visualize your Huggy data

If the software you need is not listed, drop us a messagem. You can use almost every tool

Huggy > Airtable

Huggy > Alteryx

Huggy > Amazon Quicksight

Huggy > BIMachine

Huggy > Cortex

Huggy > Data Studio

Huggy > Geckoboard

Huggy > Grafana

Huggy > IBM Cognos Analytics

Huggy > Klipfolio

Huggy > Looker Studio

Huggy > Looker

Huggy > Looqbox

Huggy > Metabase

Huggy > Microstrategy

Huggy > Pentaho

Huggy > Power BI

Huggy > Qlik Cloud Analytics

Huggy > Qlik Sense

Huggy > Qlik

Huggy > QlikView

Huggy > Redash

Huggy > Superset

Huggy > Tableau

Huggy > BI TOTVS

Huggy > Zoho Analytics

Frequently Asked Questions (FAQ)

Answers about sending Huggy data to Excel automatically

How does the Huggy to Excel pipeline work? ▼

Kondado connects directly to your Huggy account using your API credentials and extracts data from the available pipelines. The platform then loads this information into Excel workbooks on your configured schedule, ensuring your spreadsheets always contain the latest agent performance metrics and contact records without manual intervention.

What specific Huggy data can I replicate to Excel? ▼

You can replicate four distinct pipelines: Agents containing team member details and departments, Contacts with lead information including phone and email, Chats recording conversation timestamps and agent assignments, and Chat Satisfaction Surveys capturing feedback scores and text responses for quality analysis.

How often does Huggy data update in my Excel workbook? ▼

Kondado offers flexible scheduling options allowing you to receive updates every 5 minutes, 15 minutes, hourly, or daily based on your reporting needs. This configurable schedule ensures your Excel analysis reflects current operational conditions or historical trends depending on your business requirements.

Does Huggy data arrive in Excel as raw tables or formatted reports? ▼

Data arrives as structured datasets within your Excel workbooks, preserving the original field names and data types from Huggy. You can then apply your own formatting, create pivot tables, and build custom charts using Excel's native tools while maintaining automated data refreshes.

Can I combine Huggy data with other sources in the same Excel file? ▼

Yes, you can replicate data from Huggy alongside information from Google Sheets, BigQuery, or other platforms into separate worksheets within the same Excel workbook. This enables unified analysis across your marketing stack, customer service platforms, and sales databases using familiar spreadsheet formulas.

What happens to historical Huggy data in Excel when new updates arrive? ▼

Kondado can either append new records to preserve historical trends or overwrite existing data to maintain current snapshots, depending on your configuration. This flexibility supports both longitudinal analysis of chat satisfaction trends over time and up-to-date views of active contact lists.

Can I send Huggy data to destinations other than Excel? ▼

Absolutely, Kondado enables you to replicate the same Huggy pipelines to multiple destinations simultaneously. You can send your data to Power BI, Looker Studio, BigQuery, or PostgreSQL while maintaining your Excel workflows for different team needs.

Do I need technical skills to set up the Huggy Excel connection? ▼

No coding is required to establish the connection. You simply provide your Huggy API credentials, select which of the four available pipelines to activate, and specify your Excel destination. The no-code interface guides you through mapping fields and setting your preferred update frequency in minutes.

Try out all the features for free for 14 days

Related on Kondado

Try out all the features for free for 14 days