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Connect your Huggy account to Kondado in just a few clicks to start visualizing customer service and sales performance in Tableau. Our platform replicates data from your digital omnichannel communication directly into Tableau, enabling marketing and operations teams to analyze lead capture, chat volumes, and agent performance without writing code or managing complex infrastructure. You maintain complete control over how frequently your information refreshes, choosing intervals from every 5 minutes to daily schedules, which ensures your reports always reflect current business conditions and customer interactions.
Kondado provides a direct integration between Huggy and Tableau that eliminates the need for intermediate databases or technical setup, delivering automated data updates on your configured schedule so teams can focus on actionable insights rather than manual data preparation.
With near-real-time access to your communication metrics, you can track campaign effectiveness, monitor customer satisfaction trends, and optimize agent workloads directly within Tableau. This seamless connection transforms raw chat and contact information into visual reports that support faster decision-making for sales and support leaders.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combine data from the Agents and Chats pipelines to create comprehensive views of team productivity, response times, and conversation volumes in Tableau. By analyzing the Contacts pipeline alongside Chat Satisfaction Surveys, marketing leaders can identify which lead sources generate the happiest customers and adjust acquisition strategies to focus on high-quality channels. These visualizations help operations managers balance workload distribution across departments while tracking quality metrics over time, turning Huggy’s raw communication data into strategic intelligence that drives revenue growth, improves customer retention rates, and optimizes your omnichannel communication investments.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Agents | Table contains information about agents, including fields such as id, name, and department. |
| Contacts | Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management. |
| Chats | Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat. |
| Chat Satisfaction Surveys | Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Add Huggy to your Kondado account by entering your credentials, then select the specific pipelines like Agents, Contacts, and Chats that you want to replicate into Tableau.
Choose Tableau as your destination platform and configure the connection settings to ensure your Huggy data flows directly into your preferred Tableau environment without intermediate storage.
Create your visualizations in Tableau using the replicated data, then set your preferred update frequency in Kondado to keep reports current automatically.
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Try out all the features for free for 14 days