Connect Huggy to Qlik Cloud Analytics: Dashboards in Minutes

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Huggy
Qlik Cloud Analytics

Visualize Huggy Data in Qlik Cloud Analytics

Connect your Huggy account to Qlik Cloud Analytics and transform your customer communication data into actionable business intelligence. Kondado provides a direct integration that lets you replicate data from your omnichannel support and marketing platform without any technical setup or intermediate databases. Simply select Huggy as your data source, choose Qlik Cloud Analytics as your destination, and start building visualizations that help you understand customer interactions and team performance. Marketing teams and support managers can track lead engagement, monitor agent productivity, and analyze satisfaction trends to make faster, data-driven decisions.

Kondado connects Huggy to Qlik Cloud Analytics through a direct “Via Kondado” connection, replicating your Agents, Contacts, Chats, and Chat Satisfaction Surveys data on a configurable schedule ranging from every 5 minutes to daily, with no coding required and no intermediate storage layers.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Combine your Huggy communication data with Qlik Cloud Analytics powerful visualization capabilities to uncover insights across your customer journey. By replicating the Contacts pipeline, you can analyze lead capture effectiveness and segment your audience by engagement patterns. The Chats and Chat Satisfaction Surveys pipelines enable you to visualize first response times, resolution rates, and customer feedback scores, helping you identify training opportunities for your team and improve service quality. These combined datasets allow operations managers to correlate agent performance with customer happiness metrics, creating a complete picture of your support operations without manual data preparation.

Try out all the features for free for 14 days

Huggy data available in Qlik Cloud Analytics

4
available pipelines
33
extractable fields

Available integrations

Integration Description
Agents Table contains information about agents, including fields such as id, name, and department.
Contacts Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.
Agents
Table contains information about agents, including fields such as id, name, and department.
Contacts
Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats
Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys
Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.

Try out all the features for free for 14 days

How to create Huggy dashboards in Qlik Cloud Analytics

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Huggy as your data source

Authenticate your Huggy account in Kondado using your API credentials to establish the initial connection. Select which data pipelines you want to replicate, such as Contacts for lead tracking or Chats for conversation analytics.

2
Select Qlik Cloud Analytics destination

Choose Qlik Cloud Analytics from the available destinations and configure how your Huggy data should appear in your visualization environment. You can also send data to Power BI, Google Sheets, or BigQuery if your team uses multiple tools.

3
Configure refresh schedule and build dashboards

Set your preferred update frequency, ranging from every 5 minutes to daily, to keep your reports current automatically. Once data appears in Qlik Cloud Analytics, create visualizations that combine agent performance metrics with customer satisfaction scores for complete operational insights.

Access Huggy data in Qlik Cloud Analytics and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Huggy data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Huggy data in Qlik Cloud Analytics automatically

How do I connect Huggy to Qlik Cloud Analytics using Kondado?
Start by adding Huggy as a new data source in your Kondado account and authenticate using your Huggy API credentials. Then select Qlik Cloud Analytics as your destination, choose which pipelines you want to replicate, and set your preferred update schedule. The connection activates immediately without requiring any database configuration or technical implementation.
What customer service KPIs can I track in Qlik Cloud Analytics with Huggy data?
You can monitor first response times, average resolution times, and customer satisfaction scores by combining data from the Chats and Chat Satisfaction Surveys pipelines. Track agent productivity metrics like conversations handled per hour and occupancy rates using the Agents pipeline data. These visualizations help you identify top performers and spot coaching opportunities to improve your support quality.
How often does Huggy data update in my Qlik Cloud Analytics dashboards?
Kondado offers configurable refresh intervals including every 5 minutes, 15 minutes, hourly, or daily, depending on your business needs. Once you set your preferred schedule, the system automatically replicates new and updated records from Huggy to keep your Qlik Cloud Analytics reports current. This ensures your team always works with fresh information without manual exports or data refreshes.
Can I share Huggy dashboards with my team in Qlik Cloud Analytics?
Yes, once you build your visualizations in Qlik Cloud Analytics, you can use the platform's native sharing features to distribute reports to stakeholders, managers, or clients. Your team members can view dashboards, filter data, and explore insights even if they do not have Kondado access. This makes it simple to align your marketing and support teams around the same customer communication metrics.
Are there pre-built report templates for Huggy in Qlik Cloud Analytics?
No pre-built report templates currently exist for this specific connection, but you can easily create custom dashboards tailored to your business needs. Focus on building visualizations that track lead conversion funnels from the Contacts pipeline, agent workload distribution from the Agents pipeline, and customer satisfaction trends from the Chat Satisfaction Surveys pipeline. These custom reports provide exactly the insights your team needs without unnecessary complexity.
Which Huggy data pipelines are available for visualization in Qlik Cloud Analytics?
Kondado provides four pipelines including Agents with team member details and department information, Contacts with lead and customer profiles, Chats with conversation metadata and timestamps, and Chat Satisfaction Surveys with feedback scores and comments. These pipelines contain 33 fields total, giving you comprehensive access to your communication platform data for detailed analysis.
Do I need technical skills to set up the Huggy connection to Qlik Cloud Analytics?
No coding or technical expertise is required to establish the connection. The setup process uses simple authentication and point-and-click selection of pipelines and destinations. Business users, marketing managers, and operations teams can configure the replication independently without involving IT departments or writing complex queries.

Try out all the features for free for 14 days