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Connect your Huggy account to Qlik Cloud Analytics and transform your customer communication data into actionable business intelligence. Kondado provides a direct integration that lets you replicate data from your omnichannel support and marketing platform without any technical setup or intermediate databases. Simply select Huggy as your data source, choose Qlik Cloud Analytics as your destination, and start building visualizations that help you understand customer interactions and team performance. Marketing teams and support managers can track lead engagement, monitor agent productivity, and analyze satisfaction trends to make faster, data-driven decisions.
Kondado connects Huggy to Qlik Cloud Analytics through a direct “Via Kondado” connection, replicating your Agents, Contacts, Chats, and Chat Satisfaction Surveys data on a configurable schedule ranging from every 5 minutes to daily, with no coding required and no intermediate storage layers.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combine your Huggy communication data with Qlik Cloud Analytics powerful visualization capabilities to uncover insights across your customer journey. By replicating the Contacts pipeline, you can analyze lead capture effectiveness and segment your audience by engagement patterns. The Chats and Chat Satisfaction Surveys pipelines enable you to visualize first response times, resolution rates, and customer feedback scores, helping you identify training opportunities for your team and improve service quality. These combined datasets allow operations managers to correlate agent performance with customer happiness metrics, creating a complete picture of your support operations without manual data preparation.
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| Integration | Description |
|---|---|
| Agents | Table contains information about agents, including fields such as id, name, and department. |
| Contacts | Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management. |
| Chats | Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat. |
| Chat Satisfaction Surveys | Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Authenticate your Huggy account in Kondado using your API credentials to establish the initial connection. Select which data pipelines you want to replicate, such as Contacts for lead tracking or Chats for conversation analytics.
Choose Qlik Cloud Analytics from the available destinations and configure how your Huggy data should appear in your visualization environment. You can also send data to Power BI, Google Sheets, or BigQuery if your team uses multiple tools.
Set your preferred update frequency, ranging from every 5 minutes to daily, to keep your reports current automatically. Once data appears in Qlik Cloud Analytics, create visualizations that combine agent performance metrics with customer satisfaction scores for complete operational insights.
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Try out all the features for free for 14 days