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To analyze your Hi Platform customer service and marketing automation data in interactive dashboards, connect the platform to Qlik Cloud Analytics through Kondado. The setup requires no technical expertise: simply select Hi Platform as your data source and Qlik as your destination, then choose the update schedule that fits your business needs, whether every 5 minutes, 15 minutes, hourly, or daily.
With Kondado, marketing teams, data analysts, and operations teams replicate ticket and interaction data directly into Qlik Cloud Analytics, eliminating manual exports and keeping reports automatically updated for faster decision-making.
Replication occurs via a “Via Kondado” direct connection, with no intermediate databases or complex configurations required. You select which pipelines to visualize and set your automated refresh schedule, ensuring your dashboards reflect the current state of customer relationships.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combining Hi Platform data with Qlik Cloud Analytics enables deep visualizations of your support performance. By replicating the Tickets pipeline, for example, sales leaders track metrics like average resolution time and customer satisfaction on a configurable schedule. Data analysts cross-reference status fields and timestamps to identify bottlenecks in support operations, turning raw information into actionable insights that improve customer experience and team efficiency.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Tickets | Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado, select Hi Platform as your data source, and configure your access credentials to begin replicating available pipelines.
Set Qlik Cloud Analytics as your visualization tool, configuring the "Via Kondado" connection without requiring intermediate databases.
Create your analytical dashboards in Qlik and schedule the automatic data refresh frequency from Hi Platform, choosing intervals from 5 minutes to 24 hours.
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Answers about visualizing Hi Platform data in Qlik Cloud Analytics automatically
Try out all the features for free for 14 days