Connect Hi Platform to Qlik Cloud Analytics: Dashboards in Minutes

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Hi Platform
Qlik Cloud Analytics

Visualize Hi Platform Data in Qlik Cloud Analytics

To analyze your Hi Platform customer service and marketing automation data in interactive dashboards, connect the platform to Qlik Cloud Analytics through Kondado. The setup requires no technical expertise: simply select Hi Platform as your data source and Qlik as your destination, then choose the update schedule that fits your business needs, whether every 5 minutes, 15 minutes, hourly, or daily.

With Kondado, marketing teams, data analysts, and operations teams replicate ticket and interaction data directly into Qlik Cloud Analytics, eliminating manual exports and keeping reports automatically updated for faster decision-making.

Replication occurs via a “Via Kondado” direct connection, with no intermediate databases or complex configurations required. You select which pipelines to visualize and set your automated refresh schedule, ensuring your dashboards reflect the current state of customer relationships.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Combining Hi Platform data with Qlik Cloud Analytics enables deep visualizations of your support performance. By replicating the Tickets pipeline, for example, sales leaders track metrics like average resolution time and customer satisfaction on a configurable schedule. Data analysts cross-reference status fields and timestamps to identify bottlenecks in support operations, turning raw information into actionable insights that improve customer experience and team efficiency.

Try out all the features for free for 14 days

Hi Platform data available in Qlik Cloud Analytics

1
available pipeline
220
extractable fields

Available integrations

Integration Description
Tickets Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.
Tickets
Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.

Try out all the features for free for 14 days

How to create Hi Platform dashboards in Qlik Cloud Analytics

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Hi Platform as data source

Log into Kondado, select Hi Platform as your data source, and configure your access credentials to begin replicating available pipelines.

2
Select Qlik Cloud Analytics destination

Set Qlik Cloud Analytics as your visualization tool, configuring the "Via Kondado" connection without requiring intermediate databases.

3
Build dashboards and configure refresh

Create your analytical dashboards in Qlik and schedule the automatic data refresh frequency from Hi Platform, choosing intervals from 5 minutes to 24 hours.

Access Hi Platform data in Qlik Cloud Analytics and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Hi Platform data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Hi Platform data in Qlik Cloud Analytics automatically

How do I set up the Hi Platform connection to use with Qlik Cloud Analytics?
Log into Kondado and select Hi Platform as your data source. Enter your customer relationship platform credentials and choose which Tickets pipelines you want to replicate to Qlik Cloud Analytics.
What dashboards can I build with Hi Platform data in Qlik Cloud Analytics?
You can create dashboards for average response time, customer satisfaction analysis, ticket volume by period, and team productivity. The Tickets pipeline allows you to cross-reference status, creation dates, and resolution timestamps to identify operational trends.
How often does Hi Platform data update in Qlik Cloud Analytics?
The schedule is configurable based on your needs: every 5 minutes, 15 minutes, hourly, or daily. You set the ideal interval to keep reports updated without overwhelming your operations.
What customer service KPIs can I track in Qlik with Hi Platform data?
Monitor average first response time, first contact resolution rate, ticket backlog, customer satisfaction scores, and productivity per agent. The timestamp and status fields enable advanced performance metric calculations.
Are there pre-built dashboard templates for Hi Platform in Qlik Cloud Analytics?
We do not offer pre-built templates, but you can easily build custom dashboards. If you prefer other visualization tools, data can also be sent to Power BI, Looker Studio, or Google Sheets.
How do I share Hi Platform dashboards with my team in Qlik?
After building your dashboards in Qlik Cloud Analytics, use the platform's native sharing features to distribute visualizations with marketing managers, sales leaders, and other stakeholders, keeping everyone aligned with automatically updated data.
Can I send Hi Platform data to tools other than Qlik?
Yes, besides Qlik Cloud Analytics, you can replicate data to BigQuery, PostgreSQL, MySQL, Excel, Redshift, SQL Server, or Amazon S3, adapting the integration to your data infrastructure.

Try out all the features for free for 14 days