Dashboards in minutes

Connect Hi Platform to Power BI: Dashboards in Minutes

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No credit card required | 14 days | 10 million records | 30 pipelines

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Connect Hi Platform to Power BI

To visualize Hi Platform data in Power BI, connect your support service information using Kondado’s direct data source connection. Business users, marketing teams, and operations teams can access detailed metrics about customer tickets and interactions without writing code or managing complex technical infrastructure. Simply select your desired pipelines and set the update schedule that fits your reporting needs.

1
available pipeline
220
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Hi Platform now →

Try out all the features for free for 14 days

Kondado replicates Hi Platform data directly to Power BI with configurable updates every 5 minutes, 15 minutes, hourly, or daily, eliminating the need for intermediate databases or API configuration.

Data analysts and sales leaders can build custom reports that combine customer support information with other business data sources. The setup is straightforward: after connecting Hi Platform as your data source, you choose Power BI as your destination and begin creating visualizations immediately.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Hi Platform data available in Power BI

Each item below is automatically replicated by Kondado from Hi Platform into Power BI — no schema setup, no manual mapping.

1
available pipeline
220
extractable fields
∞
Auto-refresh

Available integrations

Tickets
Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

When connecting Hi Platform to Power BI through Kondado, you can explore detailed data from the Tickets pipeline to analyze your customer support performance comprehensively. Fields such as status, created_at, and resolved_at enable you to calculate average resolution times and identify service bottlenecks. Marketing teams and operations teams can visualize demand trends, ticket distribution by channel, and team productivity through interactive charts. You can also cross-reference account_id information with other company databases to better understand customer behavior and optimize retention strategies.

Try out all the features for free for 14 days

How to create Hi Platform dashboards in Power BI

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Hi Platform to Kondado

Access your Kondado account, select Hi Platform as your data source, and authenticate your credentials to begin configuring data replication.

2
Select Power BI as destination

Set Power BI as your visualization tool and configure which fields from the Tickets pipeline to send for analysis.

3
Build dashboards and set refresh schedule

Create your custom reports in Power BI and schedule automatic refresh frequency to keep your data updated according to your operational needs.

Access Hi Platform data in Power BI and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Hi Platform data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Hi Platform > Airtable
Alteryx
Hi Platform > Alteryx
Amazon Quicksight
Hi Platform > Amazon Quicksight
BIMachine
Hi Platform > BIMachine
Cortex
Hi Platform > Cortex
Data Studio
Hi Platform > Data Studio
Geckoboard
Hi Platform > Geckoboard
Grafana
Hi Platform > Grafana
IBM Cognos Analytics
Hi Platform > IBM Cognos Analytics
Klipfolio
Hi Platform > Klipfolio
Looker Studio
Hi Platform > Looker Studio
Looker
Hi Platform > Looker
Looqbox
Hi Platform > Looqbox
Metabase
Hi Platform > Metabase
Microstrategy
Hi Platform > Microstrategy
Pentaho
Hi Platform > Pentaho
Power BI
Hi Platform > Power BI
Qlik Cloud Analytics
Hi Platform > Qlik Cloud Analytics
Qlik Sense
Hi Platform > Qlik Sense
Qlik
Hi Platform > Qlik
QlikView
Hi Platform > QlikView
Redash
Hi Platform > Redash
Superset
Hi Platform > Superset
Tableau
Hi Platform > Tableau
BI TOTVS
Hi Platform > BI TOTVS
Zoho Analytics
Hi Platform > Zoho Analytics

Related on Kondado

Hundreds of data-driven companies trust Kondado
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Why Kondado?

Focus on extracting value from your data and leave the rest to us

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Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

Learn More About Our Platform →
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From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →
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Predictable pricing

No surprise invoices, pick a plan and change it anytime

Check out our plans →

Frequently Asked Questions (FAQ)

Answers about visualizing Hi Platform data in Power BI automatically

How do I set up the Hi Platform connection on Kondado? ▼
Log into Kondado and select Hi Platform as your data source. Enter your Hi Platform account credentials and choose which pipelines to replicate, such as Tickets. The system automatically identifies all 220 available fields for your analysis.
What dashboards can I build with Hi Platform data in Power BI? ▼
You can create reports analyzing average resolution time, ticket volume by period, and distribution by status. Build visualizations showing operations team productivity and customer satisfaction trends using creation and resolution timestamps from your support data.
How frequently does Hi Platform data update in Power BI? ▼
Kondado offers configurable replication schedules, allowing updates every 5 minutes, 15 minutes, hourly, or daily. You choose the optimal interval based on your operational needs and ticket volume.
What support KPIs can I track using Hi Platform data? ▼
Monitor metrics like average first response time, resolution rate within SLA, ticket backlog, and distribution by support channel. The status and timestamp fields enable precise SLA calculations and support efficiency analysis.
Are there pre-built report templates for Hi Platform? ▼
We do not provide pre-built reports for this source, as every business has unique analysis requirements. You can build custom dashboards in Power BI using the 220 fields available in the Tickets pipeline.
How can I share Hi Platform dashboards with my team? ▼
After publishing your reports to Power BI, use the tool's native sharing features to distribute access with sales leaders and data analysts. Automated updates ensure everyone sees the same current information.
Do I need technical skills to connect Hi Platform to Power BI? ▼
No programming or API knowledge is required. Kondado is designed for business users, allowing marketing teams and operations teams to configure the connection in minutes through an intuitive visual interface.

Try out all the features for free for 14 days