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Kondado provides a direct connection between Hi Platform and Microstrategy, allowing business teams to replicate support and customer data without technical complexity. Simply select Hi Platform as your data source and Microstrategy as your destination to start building visual reports that drive operational decisions.
Kondado connects Hi Platform to Microstrategy directly without intermediate databases or coding, enabling marketing and support teams to analyze Tickets data on a configurable schedule ranging from every 5 minutes to daily updates.
With automated data replication, your team can focus on uncovering insights about customer interactions and support performance rather than managing technical infrastructure. The platform handles the synchronization so you can make faster decisions based on current information.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With your Hi Platform Tickets data available in Microstrategy, you can analyze support trends and customer satisfaction metrics through interactive visualizations. Track resolution times, monitor ticket status distributions, and identify peak support hours by visualizing fields like created_at, resolved_at, and status alongside detailed interaction records.
Marketing and operations teams gain immediate visibility into customer service performance, enabling data-driven decisions about resource allocation and process improvements. By combining timestamp data with account identifiers and interaction details, you can build comprehensive reports that reveal patterns in customer inquiries and support team efficiency across different time periods.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Tickets | Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado and add Hi Platform as a data source by entering your credentials. Select the Tickets pipeline to begin replicating your customer support data.
Select Microstrategy as your destination to establish a direct connection without intermediate databases. You can also send data to Power BI or Google Sheets simultaneously if needed.
Build your custom dashboards in Microstrategy using the replicated Tickets data and set your preferred refresh schedule. Your reports will update automatically, keeping your team informed with current support metrics.
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Try out all the features for free for 14 days