Dashboards in minutes

Connect Hi Platform to Amazon Quicksight: Dashboards in Minutes

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Connect Hi Platform to Amazon Quicksight

Hi Platform

Amazon Quicksight

How to visualize Hi Platform data in Amazon Quicksight? Kondado provides a direct connection that lets business teams replicate customer support data into beautiful, interactive visualizations without technical complexity or engineering resources. You simply connect your Hi Platform account, choose Amazon Quicksight as your destination, and start building reports that reveal customer service trends and operational bottlenecks. The process requires no coding, no database management, and no IT support, making it perfect for marketing and operations teams who need immediate insights to improve customer satisfaction and optimize team performance across all support channels.

available pipeline

220

extractable fields

✓No code, no spreadsheets
✓Auto-refreshed data
✓14-day free trial

Connect Hi Platform now →

Try out all the features for free for 14 days

Kondado connects Hi Platform directly to Amazon Quicksight with no intermediate databases, allowing you to visualize Tickets data including status history, resolution times, and customer interactions on a configurable schedule that you control, keeping your reports updated automatically.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Hi Platform data available in Amazon Quicksight

Each item below is automatically replicated by Kondado from Hi Platform into Amazon Quicksight — no schema setup, no manual mapping.

available pipeline

220

extractable fields

∞

Auto-refresh

Available integrations

Tickets

Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.

Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

With your Hi Platform data flowing into Amazon Quicksight, you can transform raw support tickets into actionable business intelligence that drives customer satisfaction improvements. The Tickets pipeline brings comprehensive customer service data including ticket status changes, resolution timestamps, and interaction histories directly into your dashboards without manual exports. Marketing teams can analyze response time trends to optimize customer experience strategies, while operations managers track ticket volume patterns to forecast staffing needs and identify peak support periods. By combining these insights with other business data in Amazon Quicksight, you create a unified view of customer health that supports faster decision-making across departments.

Try out all the features for free for 14 days

How to create Hi Platform dashboards in Amazon Quicksight

Visualize your data automatically — no spreadsheet exports or custom scripts.

Connect Hi Platform Account

Log into Kondado and add Hi Platform as a new data source by entering your credentials to establish the authentication. Select the Tickets pipeline to begin replicating your customer support data including ticket statuses, interactions, and resolution timestamps.

Choose Amazon Quicksight Destination

Select Amazon Quicksight from the available destinations list to receive your Hi Platform data directly without intermediate storage. You can also choose alternative tools like Power BI or Google Sheets if your reporting needs change.

Configure Refresh and Visualize

Set your preferred update frequency from 5 minutes to daily schedules to keep reports current automatically. Begin building custom dashboards in Amazon Quicksight that visualize ticket trends, resolution times, and team performance metrics for immediate business insights.

Access Hi Platform data in Amazon Quicksight and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes

PostgreSQL

Pushwoosh

RDStation CRM

RDStation

Recruiterbox

Salesforce Marketing Cloud (Exact Target)

Salesforce

SenseData

Shopify

SQLServer

Stilingue

Superlogica

Sympla

Taboola

Tangerino

TikTok Ads

TikTok Organic

Tiny ERP

Toggl

Tray

Trello

Twilio

VNDA

VTEX

Wake Commerce

Webhook

Wootric

WordPress

X Ads

YouTube

Zeeng

Zendesk Chat (Zopim)

Zendesk

Visualize Hi Platform data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Hi Platform > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing Hi Platform data in Amazon Quicksight automatically

How do I connect Hi Platform to Amazon Quicksight without a data warehouse? ▼

Kondado provides a direct connection between Hi Platform and Amazon Quicksight that eliminates the need for intermediate databases or complex infrastructure. You authenticate your Hi Platform account through Kondado's interface, select the Tickets pipeline, and choose Amazon Quicksight as your destination. The platform handles the data replication automatically, delivering your customer support information directly to your visualization tool without requiring IT resources or database management.

What customer service KPIs can I track in Amazon Quicksight using Hi Platform data? ▼

You can monitor essential metrics including average resolution time, ticket volume trends, status distribution, and agent performance patterns using the timestamps and status fields from your Tickets data. Create visualizations that track first response times, escalation rates, and customer interaction frequencies to identify bottlenecks in your support process. These insights help operations teams optimize staffing schedules and improve overall customer satisfaction scores.

How often does Hi Platform data update in Amazon Quicksight? ▼

You control the update frequency based on your business needs, with options ranging from every 5 minutes to daily schedules. Configure automated updates to run every 15 minutes for near-real-time monitoring during high-volume periods, or select hourly refreshes for standard reporting requirements. This flexibility ensures your dashboards reflect current support trends without overwhelming your system with unnecessary updates.

Can I share Hi Platform dashboards with my team in Amazon Quicksight? ▼

Yes, once you build your reports in Amazon Quicksight, you can distribute them to stakeholders across your organization using the platform's built-in sharing features. Team members can view interactive dashboards that display ticket trends, resolution metrics, and customer interaction data without needing direct access to Hi Platform. This democratizes data access for marketing, operations, and executive teams who need insights to make informed decisions.

What types of custom reports can I build with Hi Platform Tickets data? ▼

You can create comprehensive reports showing ticket lifecycle analysis, agent workload distribution, and customer satisfaction correlation with resolution times. Build visualizations that compare support volume across different time periods, track SLA compliance using created_at and resolved_at fields, and analyze interaction patterns to identify frequently requested solutions. These custom reports adapt to your specific business questions rather than forcing you into predefined templates.

Do I need technical skills to replicate Hi Platform data to Amazon Quicksight? ▼

No coding or technical expertise is required to establish the connection between Hi Platform and Amazon Quicksight through Kondado. The setup process uses simple authentication and point-and-click selection of your Tickets data, making it accessible for business users, marketing teams, and operations managers. If you prefer other destinations, you can also send data to Power BI, Google Sheets, or BigQuery using the same straightforward approach.

Can I combine Hi Platform data with other sources in Amazon Quicksight? ▼

Yes, Amazon Quicksight allows you to blend your Hi Platform Tickets data with information from other sources to create comprehensive business views. You can join customer support metrics with sales data, marketing campaign results, or financial information to analyze how service quality impacts revenue and customer retention. Kondado supports connections to over 80 sources, enabling you to bring diverse data into Power BI, Looker Studio, or Amazon Quicksight for unified analysis.

Try out all the features for free for 14 days

Get started for free

Get started for free

Get started for free

Connect Hi Platform to Amazon Quicksight: Dashboards in Minutes

Get started for free

Hi Platform data available in Amazon Quicksight

Available integrations

How to create Hi Platform dashboards in Amazon Quicksight

Connect Hi Platform Account

Choose Amazon Quicksight Destination

Configure Refresh and Visualize

Access Hi Platform data in Amazon Quicksight and combine it with dozens of other data sources

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Linkedin

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes