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Connecting Hi Platform to Superset is straightforward with Kondado. Our platform provides a direct Via Kondado connection that eliminates intermediate databases and complex setup requirements. You configure the update frequency to match your business needs: every 5 minutes, 15 minutes, hourly, or daily, ensuring your analytics stay current without manual effort.
Kondado replicates Tickets data from Hi Platform, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at, directly into Superset for comprehensive customer service analytics without coding or complex infrastructure.
Business users, marketing teams, and operations teams can transform raw information into strategic decisions. Visualize support metrics, track customer interactions, and monitor critical timestamps in intuitive dashboards that simplify daily operations and drive better customer relationship outcomes.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With the Hi Platform and Superset combination, you access the Tickets pipeline to create powerful visualizations. Analyze ticket statuses, identify patterns in customer interactions, and track timing metrics using fields like created_at and resolved_at. Marketing managers and sales leaders spot support bottlenecks, while business analysts build custom reports showing the complete customer journey from initial contact through final resolution, enabling data-driven improvements to your service operations.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Tickets | Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado, select Hi Platform as your source, and authenticate your credentials to activate the Tickets pipeline.
Choose Superset as your visualization tool and define which fields from the Tickets pipeline you want to replicate, such as status and interaction timestamps.
Create your visualizations in Superset and schedule your data replication frequency to keep reports updated automatically on your preferred timeline.
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Answers about visualizing Hi Platform data in Superset automatically
Try out all the features for free for 14 days