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Connect Hi Platform to Zoho Analytics in minutes using Kondado, without writing code or managing complex infrastructure. The platform replicates your Tickets data automatically, enabling marketing managers, data analysts, and operations teams to build custom dashboards that track support metrics, customer interactions, and resolution patterns. With automated updates on a configurable schedule ranging from 5 minutes to daily, you keep reports consistently current to make quick, data-driven decisions for your business.
Kondado connects Hi Platform directly to Zoho Analytics using a “Via Kondado” connection with no intermediate databases, allowing business leaders to visualize comprehensive ticket information including current status, creation timestamps, resolution times, and customer interactions in interactive dashboards with configurable automatic refresh schedules.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combining Hi Platform with Zoho Analytics through Kondado transforms raw customer support data into actionable visual insights for immediate decision-making. The Tickets pipeline brings 220 fields including account identifiers, status markers, creation and resolution timestamps, and interaction logs, enabling business users to analyze response efficiency and identify service bottlenecks quickly. You can build custom analyses tracking ticket volume trends over time, monitor resolution performance metrics, and optimize support team workflows without manual spreadsheet maintenance or technical complexity.
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| Integration | Description |
|---|---|
| Tickets | Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Access Hi Platform in Kondado's source list, enter your API credentials, and select the Tickets pipeline you want to replicate.
Select Zoho Analytics as your visualization tool and configure the "Via Kondado" connection to send data directly without intermediate databases.
In Zoho Analytics, use replicated fields like status and timestamps to build custom visualizations, then configure the automatic refresh schedule in Kondado.
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Answers about visualizing Hi Platform data in Zoho Analytics automatically
Try out all the features for free for 14 days