Dashboards in minutes

Connect Zendesk to Zoho Analytics: Dashboards in Minutes

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No credit card required | 14 days | 10 million records | 30 pipelines

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Connect Zendesk to Zoho Analytics

Kondado connects Zendesk to Zoho Analytics in minutes without technical expertise or complex setup. The platform replicates your ticket data, comments, and service metrics automatically, enabling marketing managers, sales leaders, and data analysts to create powerful visual reports. You choose the update frequency: every 5 minutes, 15 minutes, hourly, or daily, keeping your dashboards current for quick business decisions.

12
available pipelines
235
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Zendesk now →

Try out all the features for free for 14 days

Kondado provides 12 pipelines from Zendesk with 235 fields, replicating Closed and Deleted Tickets, Ticket Comments, SLA Metrics, and Satisfaction Surveys directly into Zoho Analytics without intermediate databases.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Zendesk data available in Zoho Analytics

Each item below is automatically replicated by Kondado from Zendesk into Zoho Analytics — no schema setup, no manual mapping.

12
available pipelines
235
extractable fields
∞
Auto-refresh

Available integrations

Closed and Deleted Tickets
Includes deleted tickets with fields like id, actor_id, and deleted_at, allowing analysis of previous status and ticket description.
Ticket Comments
Contains comments related to tickets, with fields like ticket_id, author_id, and created_at, along with the comment body.
Ticket Metrics Events
Records SLA metric events, including id, metric, and sla_target, allowing performance monitoring of tickets.
Groups
Lists groups with fields like id, name, and updated_at, along with information about the group's status and description.
Ticket History
Records ticket audits with fields like id, ticket_id, and created_at, along with metadata about the source and channel.
Jira Links
Information about links between tickets and Jira tasks, allowing integration and tracking of related tasks.
Tags
Contains information about tags associated with tickets, facilitating categorization and search of tickets by tag.
Ticket Metrics
Presents ticket performance metrics, including response time and resolution time, essential for efficiency analysis.
Organizations
Lists organizations with fields like id, name, and created_at, allowing management and categorization of tickets by organization.
Satisfaction Surveys (Scores)
Collects satisfaction survey results, including id, ticket_id, and score, essential for measuring customer satisfaction.
Tickets
Contains information about tickets, including id, status, and timestamps such as created_at and deleted_at.
Users
Stores data about users, including id, name, and contact information such as email and status.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

By combining Zendesk with Zoho Analytics through Kondado, your operations team gains complete visibility into support performance. The Ticket Metrics and Satisfaction Surveys pipelines let you analyze resolution times and correlate customer experience with operational efficiency. These insights help business users identify support bottlenecks, track agent productivity trends, and optimize customer retention strategies through data-driven decisions that improve overall service quality.

Try out all the features for free for 14 days

How to create Zendesk dashboards in Zoho Analytics

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Zendesk as data source

Log into Kondado and add Zendesk as your data source, entering your access credentials to establish the connection.

2
Select Zoho Analytics destination

Choose Zoho Analytics from the available destination options and configure the database where your Zendesk data will be stored.

3
Build dashboards and set refresh

Select your desired pipelines such as Tickets and Metrics, set your update frequency, and start building dashboards in Zoho Analytics.

Access Zendesk data in Zoho Analytics and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

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Azure Table Storage
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Exact Sales
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Facebook Ads
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Facebook
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Freshdesk
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FTP
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Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
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Google Search Console
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Google Sheets
Google Sheets
Granatum
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Hi Platform
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Hotmart
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Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
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Instagram Ads
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Instagram
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Jira
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Linkedin
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Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
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Meetime
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Mercado Libre
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Meta Ads
Meta Ads
Microsoft Ads
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Microsoft Advertising
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Mixpanel
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monday.com
monday.com
MongoDB
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MySQL (& MariaDB)
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Tiny ERP
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Tray
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Twilio
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VNDA
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VTEX
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Wake Commerce
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Webhook
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WordPress
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Zendesk Chat (Zopim)
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Visualize Zendesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Zendesk > Airtable
Alteryx
Zendesk > Alteryx
Amazon Quicksight
Zendesk > Amazon Quicksight
BIMachine
Zendesk > BIMachine
Cortex
Zendesk > Cortex
Data Studio
Zendesk > Data Studio
Geckoboard
Zendesk > Geckoboard
Grafana
Zendesk > Grafana
IBM Cognos Analytics
Zendesk > IBM Cognos Analytics
Klipfolio
Zendesk > Klipfolio
Looker Studio
Zendesk > Looker Studio
Looker
Zendesk > Looker
Looqbox
Zendesk > Looqbox
Metabase
Zendesk > Metabase
Microstrategy
Zendesk > Microstrategy
Pentaho
Zendesk > Pentaho
Power BI
Zendesk > Power BI
Qlik Cloud Analytics
Zendesk > Qlik Cloud Analytics
Qlik Sense
Zendesk > Qlik Sense
Qlik
Zendesk > Qlik
QlikView
Zendesk > QlikView
Redash
Zendesk > Redash
Superset
Zendesk > Superset
Tableau
Zendesk > Tableau
BI TOTVS
Zendesk > BI TOTVS
Zoho Analytics
Zendesk > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing Zendesk data in Zoho Analytics automatically

How do I connect Zendesk to Kondado to send data to Zoho Analytics? ▼
Log into Kondado, select Zendesk as your data source, and authenticate your account. Then choose Zoho Analytics as your destination and configure which pipelines you want to replicate, such as Tickets and Comments. The setup takes minutes through a simple interface with no coding required.
What dashboards can I build in Zoho Analytics with Zendesk data? ▼
You can build custom dashboards tracking average response time, ticket resolution rates, and customer satisfaction. Combine Ticket Metrics with Satisfaction Surveys data to visualize the correlation between support speed and customer ratings. These dashboards help sales leaders identify improvement opportunities.
How frequently is Zendesk data updated in Zoho Analytics? ▼
The schedule is configurable based on your needs: every 5 minutes, 15 minutes, hourly, or daily. After initial setup, replication occurs automatically at your chosen frequency, keeping reports updated without manual intervention.
Which support KPIs can I track in Zoho Analytics? ▼
You can monitor first response time, resolution time, ticket reopen rate, customer satisfaction scores, and volume by channel. The Ticket Metrics Events and Satisfaction Surveys pipelines provide the necessary fields to calculate these indicators in Zoho Analytics.
Are there pre-built report templates for Zendesk in Zoho Analytics? ▼
We do not offer pre-built templates, but you can easily build custom dashboards in Zoho Analytics using the 235 available fields. The data structure is organized to enable comparative analysis and historical trend tracking without complication.
How do I share Zoho Analytics dashboards with my team? ▼
In Zoho Analytics, use the native sharing function to invite team members via email or link. Marketing managers and data analysts can collaborate simultaneously viewing the same updated data.
Can I send Zendesk data to tools other than Zoho Analytics? ▼
Yes, besides Zoho Analytics, you can send Zendesk data to Power BI, Google Sheets, BigQuery, or PostgreSQL. Kondado allows you to configure multiple destinations for the same Zendesk data.
Do I need technical help to set up the Zendesk to Zoho Analytics connection? ▼
No technical help is needed. Kondado is designed for business users, not technical staff. The intuitive interface guides you through the entire process of connecting Zendesk to Zoho Analytics, from authentication to pipeline selection.

Try out all the features for free for 14 days