Dashboards in minutes

Connect Zendesk to Data Studio: Dashboards in Minutes

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Connect Zendesk to Data Studio

Connecting your Zendesk account to Data Studio allows you to transform customer support metrics into visual reports that drive strategic decisions. With Kondado, you can replicate data from tickets, customer satisfaction scores, and agent performance directly into your reports without writing a single line of code. Simply select Zendesk as your data source and choose Data Studio as your destination to start building insightful visualizations. Your team can monitor response times, track ticket resolution trends, and analyze customer feedback patterns all in one place. The setup takes minutes and requires no technical expertise, making advanced analytics accessible to every business user.

12
available pipelines
235
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Zendesk now →

Try out all the features for free for 14 days

Kondado offers a direct connection between Zendesk and Data Studio with 12 available pipelines covering 235 data fields, enabling automated updates on a configurable schedule ranging from every 5 minutes to daily intervals.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Zendesk data available in Data Studio

Each item below is automatically replicated by Kondado from Zendesk into Data Studio — no schema setup, no manual mapping.

12
available pipelines
235
extractable fields
∞
Auto-refresh

Available integrations

Closed and Deleted Tickets
Includes deleted tickets with fields like id, actor_id, and deleted_at, allowing analysis of previous status and ticket description.
Ticket Comments
Contains comments related to tickets, with fields like ticket_id, author_id, and created_at, along with the comment body.
Ticket Metrics Events
Records SLA metric events, including id, metric, and sla_target, allowing performance monitoring of tickets.
Groups
Lists groups with fields like id, name, and updated_at, along with information about the group's status and description.
Ticket History
Records ticket audits with fields like id, ticket_id, and created_at, along with metadata about the source and channel.
Jira Links
Information about links between tickets and Jira tasks, allowing integration and tracking of related tasks.
Tags
Contains information about tags associated with tickets, facilitating categorization and search of tickets by tag.
Ticket Metrics
Presents ticket performance metrics, including response time and resolution time, essential for efficiency analysis.
Organizations
Lists organizations with fields like id, name, and created_at, allowing management and categorization of tickets by organization.
Satisfaction Surveys (Scores)
Collects satisfaction survey results, including id, ticket_id, and score, essential for measuring customer satisfaction.
Tickets
Contains information about tickets, including id, status, and timestamps such as created_at and deleted_at.
Users
Stores data about users, including id, name, and contact information such as email and status.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

With your support data flowing into Data Studio, you can combine information from Ticket Metrics and Satisfaction Surveys to create comprehensive performance reports that reveal both operational efficiency and customer happiness trends. Analyze Closed and Deleted Tickets alongside Ticket Comments to understand not just what issues were resolved, but how your team communicated solutions to customers. This combination empowers managers to identify training opportunities, optimize staffing levels during peak hours, and demonstrate the tangible business impact of excellent customer service through clear, shareable visualizations that update automatically.

Try out all the features for free for 14 days

How to create Zendesk dashboards in Data Studio

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Zendesk as data source

Log into Kondado and add Zendesk as a new data source by entering your account credentials and selecting the specific pipelines you want to replicate.

2
Select Data Studio destination

Choose Looker Studio as your destination and configure how you want your Zendesk data structured for visualization.

3
Build reports and set refresh schedule

Create your custom reports in Data Studio using the replicated data, then set your preferred update frequency to keep metrics current automatically.

Access Zendesk data in Data Studio and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
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Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
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Bing
Bing
Bitrix24 CRM
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ClickUp
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Clockify
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ContaAzul
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Criteo
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E-goi
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EADBOX
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Exact Sales
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Facebook Ads
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Facebook
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Fatura Simples
Fatura Simples
Freshdesk
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FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
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Microsoft Advertising
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Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
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NectarCRM
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Notion
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Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
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Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
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SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
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Superlogica
Superlogica
Sympla
Sympla
Taboola
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Tangerino
Tangerino
TikTok Ads
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TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Zendesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Zendesk > Airtable
Alteryx
Zendesk > Alteryx
Amazon Quicksight
Zendesk > Amazon Quicksight
BIMachine
Zendesk > BIMachine
Cortex
Zendesk > Cortex
Data Studio
Zendesk > Data Studio
Geckoboard
Zendesk > Geckoboard
Grafana
Zendesk > Grafana
IBM Cognos Analytics
Zendesk > IBM Cognos Analytics
Klipfolio
Zendesk > Klipfolio
Looker Studio
Zendesk > Looker Studio
Looker
Zendesk > Looker
Looqbox
Zendesk > Looqbox
Metabase
Zendesk > Metabase
Microstrategy
Zendesk > Microstrategy
Pentaho
Zendesk > Pentaho
Power BI
Zendesk > Power BI
Qlik Cloud Analytics
Zendesk > Qlik Cloud Analytics
Qlik Sense
Zendesk > Qlik Sense
Qlik
Zendesk > Qlik
QlikView
Zendesk > QlikView
Redash
Zendesk > Redash
Superset
Zendesk > Superset
Tableau
Zendesk > Tableau
BI TOTVS
Zendesk > BI TOTVS
Zoho Analytics
Zendesk > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing Zendesk data in Data Studio automatically

How do I connect Zendesk to Data Studio without technical setup? ▼
Kondado provides a direct connection that lets you replicate Zendesk data to Data Studio without intermediate databases or complex configuration. Simply authenticate your Zendesk account, select the pipelines you need, and your data will flow directly into your reports.
What customer support KPIs should I track in Data Studio? ▼
Focus on metrics from the Ticket Metrics pipeline such as first response time and resolution duration, combined with Satisfaction Surveys scores to measure customer happiness. You can also monitor ticket volume trends using the Tickets pipeline and agent productivity through Groups and Users data.
How often does Zendesk data update in my Data Studio reports? ▼
You configure the update frequency based on your business needs, choosing intervals from every 5 minutes to daily updates. This automated refresh keeps your reports current without manual exports or data maintenance.
Can I share Zendesk reports with my team in Data Studio? ▼
Once built, your reports can be shared with stakeholders across your organization using Data Studio's built-in sharing features. This allows customer service managers, executives, and team leads to access the same updated metrics simultaneously.
Do I need coding skills to build Zendesk reports in Data Studio? ▼
No coding is required to replicate your data or build visualizations. Kondado handles the data replication automatically, while Data Studio's drag-and-drop interface lets you create charts and scorecards using your Zendesk fields immediately.
What Zendesk data can I visualize besides basic ticket information? ▼
You can analyze data from Organizations to see ticket distribution by company, use Tags to identify common issue categories, or examine Jira Links to track development tasks related to support tickets. The Ticket Comments pipeline also lets you analyze customer communication patterns.
Can I combine Zendesk data with other business data in Data Studio? ▼
Yes, you can blend your support metrics with data from Google Sheets, BigQuery, or PostgreSQL to create unified reports. This allows you to correlate support ticket volume with sales data or marketing campaigns for deeper business insights.

Try out all the features for free for 14 days