Dashboards in minutes

Connect 55pbx to Data Studio: Dashboards in Minutes

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Connect 55pbx to Data Studio

How to visualize 55pbx data in Data Studio? Kondado offers a streamlined Via Kondado connection that replicates your 55pbx call center information directly into Looker Studio, eliminating the need for complex technical configurations or intermediate storage systems. You simply authenticate your 55pbx account, select the specific pipelines you want to analyze, and begin creating visual reports that help track customer service performance. The platform handles the replication process automatically on your preferred timeline, whether you need updates every few minutes or once daily, ensuring your team always works with current information.

2
available pipelines
70
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect 55pbx now →

Try out all the features for free for 14 days

Kondado connects 55pbx to Data Studio via a direct integration that automatically replicates call records and agent status data on a configurable schedule, allowing business users to build custom dashboards without writing code or managing databases.

This solution empowers marketing and operations teams to monitor 0800 and 4003 campaign performance, analyze call costs, and optimize agent productivity through intuitive visualizations. By transforming raw call center data into accessible charts and metrics, you can identify trends in customer communication patterns and make informed decisions about resource allocation without relying on technical specialists or manual spreadsheet work.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

55pbx data available in Data Studio

Each item below is automatically replicated by Kondado from 55pbx into Data Studio — no schema setup, no manual mapping.

2
available pipelines
70
extractable fields
∞
Auto-refresh

Available integrations

Calls
Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status
Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

With Kondado, you can bring specific 55pbx pipelines like Calls and Agent Status directly into your Data Studio environment to create targeted operational dashboards. The Calls pipeline provides detailed information about individual call costs, durations, and disconnection types, helping you identify which campaigns generate the most valuable customer interactions. Meanwhile, the Agent Status pipeline reveals how your team spends their time, tracking pause reasons and queue availability so you can optimize staffing levels and reduce customer wait times.

By combining these datasets in Looker Studio, you gain the ability to correlate call volume patterns with agent availability, spotting exactly when your contact center needs more resources. This visibility transforms raw PABX data into actionable business intelligence, enabling managers to make data-driven decisions about workforce scheduling and campaign budgeting without technical complexity.

Try out all the features for free for 14 days

How to create 55pbx dashboards in Data Studio

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Add 55pbx to Kondado

Navigate to your Kondado account and create a new data source using your 55pbx API credentials, then choose which pipelines like Calls and Agent Status you want to replicate for analysis.

2
Choose Looker Studio destination

Select Looker Studio as your target platform from the available destinations, which establishes the direct connection without requiring any intermediate database setup or technical configuration.

3
Configure refresh and visualize

Set your preferred update frequency, whether every 15 minutes or daily, then start building custom charts and reports that transform your call center data into actionable business insights.

Access 55pbx data in Data Studio and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize 55pbx data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
55pbx > Airtable
Alteryx
55pbx > Alteryx
Amazon Quicksight
55pbx > Amazon Quicksight
BIMachine
55pbx > BIMachine
Cortex
55pbx > Cortex
Data Studio
55pbx > Data Studio
Geckoboard
55pbx > Geckoboard
Grafana
55pbx > Grafana
IBM Cognos Analytics
55pbx > IBM Cognos Analytics
Klipfolio
55pbx > Klipfolio
Looker Studio
55pbx > Looker Studio
Looker
55pbx > Looker
Looqbox
55pbx > Looqbox
Metabase
55pbx > Metabase
Microstrategy
55pbx > Microstrategy
Pentaho
55pbx > Pentaho
Power BI
55pbx > Power BI
Qlik Cloud Analytics
55pbx > Qlik Cloud Analytics
Qlik Sense
55pbx > Qlik Sense
Qlik
55pbx > Qlik
QlikView
55pbx > QlikView
Redash
55pbx > Redash
Superset
55pbx > Superset
Tableau
55pbx > Tableau
BI TOTVS
55pbx > BI TOTVS
Zoho Analytics
55pbx > Zoho Analytics

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Focus on extracting value from your data and leave the rest to us

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Frequently Asked Questions (FAQ)

Answers about visualizing 55pbx data in Data Studio automatically

How do I set up the 55pbx connection to Data Studio without technical help? ▼
You start by adding 55pbx as a new data source in your Kondado account, which requires only your 55pbx API credentials that you can find in your account settings. After authentication, you select which pipelines you want to replicate, such as Calls or Agent Status, and choose Looker Studio as your destination. The entire configuration takes just minutes through the visual interface, with no coding or database setup required on your part.
What specific KPIs can I track using 55pbx data in Data Studio? ▼
You can monitor essential contact center metrics including average call duration, total call costs per campaign, and agent pause time ratios using the available 70 fields across your selected pipelines. The Calls pipeline lets you analyze disconnection patterns and user performance, while Agent Status reveals queue efficiency and break time distribution. These metrics help you calculate cost per interaction, agent utilization rates, and peak hour staffing needs directly within your visual dashboards.
How often does the 55pbx data update in my Data Studio dashboards? ▼
Kondado allows you to configure the replication frequency based on your business needs, with options ranging from every 5 minutes for high-volume operations to daily updates for standard reporting cycles. You set this schedule during the initial setup, and the system maintains this rhythm automatically to keep your Looker Studio dashboards current. This flexibility ensures that operations teams see near-real-time agent status during busy periods while marketing teams might prefer hourly summaries for campaign analysis.
Can I share 55pbx dashboards with my team who don't have 55pbx access? ▼
Yes, once your data flows into Looker Studio, you can distribute reports to any team member through standard sharing features, regardless of whether they have direct 55pbx login credentials. Recipients view the replicated data as read-only visualizations, making it perfect for sharing insights with executives, clients, or external stakeholders. This approach democratizes your call center data while maintaining the original access controls within your 55pbx system.
What types of custom dashboards can I build with 55pbx call center data? ▼
You can create operational command centers showing live queue status, financial reports tracking 0800 and 4003 campaign ROI by analyzing call costs and durations, and workforce management views correlating agent availability with incoming call volumes. Many users build executive summaries that highlight daily call totals, average handling times, and pause reason breakdowns to identify training opportunities. You have complete freedom to design layouts that match your specific KPIs and branding requirements.
Do I need a database to store 55pbx data before connecting to Data Studio? ▼
No, Kondado's direct integration eliminates the need for intermediate databases, data warehouses, or storage systems between your 55pbx account and Looker Studio. The platform handles the data replication and transfer process automatically, delivering information straight to your visualization tool. This architecture saves you from managing infrastructure costs or technical maintenance while ensuring your reports reflect the latest available information.
Can I combine 55pbx data with other sources in the same Data Studio report? ▼
Absolutely, you can blend your 55pbx call center data with information from Google Sheets, BigQuery, or other supported platforms to create comprehensive business views. For example, you might correlate call volume data with marketing spend from spreadsheets or customer records from PostgreSQL to calculate acquisition costs per phone interaction. This multi-source capability turns isolated call metrics into complete customer journey analytics within a single dashboard environment.

Try out all the features for free for 14 days