Connect 55pbx to Looker: Dashboards in Minutes
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Visualize 55pbx Data in Looker
To visualize your 55pbx call center data in Looker, start by connecting your 55pbx account as a data source on Kondado. Select the specific pipelines you need from your 55pbx account, such as Calls and Agent Status, and choose Looker as your destination. Kondado replicates your data on a configurable schedule, updating your dashboards every 5 minutes, hourly, or daily based on your business needs. This approach eliminates complex technical setup and intermediate databases, allowing business teams to access insights immediately without waiting for IT support or engineering resources. You can begin analyzing call costs, agent productivity, and queue metrics within minutes of completing the simple setup process.
Kondado offers a direct integration between 55pbx and Looker, enabling business teams to monitor call center performance through automated data replication on a configurable schedule without writing code or managing databases.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With your 55pbx data flowing into Looker, you can combine the Calls pipeline with Agent Status information to uncover valuable operational insights. Track metrics like average call duration, agent pause patterns, and queue performance to optimize staffing decisions and improve customer service quality. By visualizing call costs alongside agent availability and disconnection types, managers can identify peak hours, reduce wait times, and make informed decisions about resource allocation. This combination helps operations teams monitor daily service levels, improve customer satisfaction, and control communication expenses without technical complexity.
Try out all the features for free for 14 days
55pbx data available in Looker
Available integrations
| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
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