Connect 55pbx to QlikView: Dashboards in Minutes

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55pbx
QlikView

How to Visualize 55pbx Data in QlikView

To visualize 55pbx data in QlikView, connect your account to Kondado and configure the available pipelines. Business users, marketing teams, and operations teams can access call records and agent status information directly in QlikView without technical expertise or complex setup. Simply select the pipelines you need, set your preferred update schedule, and start analyzing your contact center metrics immediately.

Kondado replicates 55pbx data to QlikView on a configurable schedule ranging from 5 minutes to daily, enabling sales leaders to monitor call center KPIs automatically without manual exports or spreadsheet maintenance.

With Kondado, you eliminate manual data processes and keep your reports updated automatically. The setup requires no code: within minutes, your telephony data is available for analysis in QlikView, helping you make data-driven decisions about customer service operations.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Combining 55pbx data with QlikView enables deep analysis of your contact center performance. The Calls and Agent Status pipelines provide valuable insights into call duration, cost per call, pause times, and team productivity. Marketing managers can identify demand peaks and optimize campaigns, while data analysts correlate service metrics with business outcomes.

With this data in QlikView, you can build custom dashboards showing the ROI of your telephony operations, helping sales leaders make informed decisions based on concrete data about customer service performance and agent efficiency.

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55pbx data available in QlikView

2
available pipelines
70
extractable fields

Available integrations

Integration Description
Calls Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.
Calls
Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status
Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.

Try out all the features for free for 14 days

How to create 55pbx dashboards in QlikView

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect 55pbx as data source

Log in to Kondado, click add data source, and select 55pbx. Enter your API credentials to establish the connection.

2
Select QlikView as destination

Choose QlikView as your visualization tool and configure which Calls and Agent Status pipelines you want to replicate.

3
Build dashboards and configure refresh

Create your panels in QlikView using the replicated data and set the automatic refresh schedule based on your operations team's needs.

Access 55pbx data in QlikView and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize 55pbx data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing 55pbx data in QlikView automatically

How do I set up the 55pbx connection to use with QlikView?
Log in to Kondado, select 55pbx as your data source, and authenticate with your account credentials. Then choose QlikView as your destination and select the Calls and Agent Status pipelines you want to replicate.
What dashboards can I build with 55pbx data in QlikView?
You can build dashboards showing average handle time, cost per call, agent occupancy rates, and abandonment rates. Sales leaders also create productivity reports correlating call data with sales targets.
How often is 55pbx data updated in QlikView?
The schedule is configurable based on your needs: every 5 minutes, 15 minutes, hourly, or daily. Kondado runs the replication automatically at your chosen interval, keeping your reports current.
Which call center KPIs can I track in QlikView with 55pbx data?
Key indicators include total call duration, agent pause time, cost per call, answered calls volume, and queue time. These metrics help operations teams optimize staffing and resource allocation.
Are there pre-built report templates for 55pbx in QlikView?
We do not offer pre-built templates, but you can create custom dashboards in QlikView using fields from the Calls and Agent Status pipelines. The data structure supports building tailored visualizations for your specific requirements.
How do I share 55pbx dashboards with my team in QlikView?
After building your dashboards in QlikView, use the tool's native sharing features to distribute reports to marketing managers and sales leaders. The data stays automatically updated for all viewers.
Can I send 55pbx data to tools other than QlikView?
Yes, besides QlikView, you can send 55pbx data to Power BI, Google Sheets, BigQuery, or PostgreSQL, among other destinations available in Kondado.

Try out all the features for free for 14 days