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To visualize 55pbx data in QlikView, connect your account to Kondado and configure the available pipelines. Business users, marketing teams, and operations teams can access call records and agent status information directly in QlikView without technical expertise or complex setup. Simply select the pipelines you need, set your preferred update schedule, and start analyzing your contact center metrics immediately.
Kondado replicates 55pbx data to QlikView on a configurable schedule ranging from 5 minutes to daily, enabling sales leaders to monitor call center KPIs automatically without manual exports or spreadsheet maintenance.
With Kondado, you eliminate manual data processes and keep your reports updated automatically. The setup requires no code: within minutes, your telephony data is available for analysis in QlikView, helping you make data-driven decisions about customer service operations.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combining 55pbx data with QlikView enables deep analysis of your contact center performance. The Calls and Agent Status pipelines provide valuable insights into call duration, cost per call, pause times, and team productivity. Marketing managers can identify demand peaks and optimize campaigns, while data analysts correlate service metrics with business outcomes.
With this data in QlikView, you can build custom dashboards showing the ROI of your telephony operations, helping sales leaders make informed decisions based on concrete data about customer service performance and agent efficiency.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log in to Kondado, click add data source, and select 55pbx. Enter your API credentials to establish the connection.
Choose QlikView as your visualization tool and configure which Calls and Agent Status pipelines you want to replicate.
Create your panels in QlikView using the replicated data and set the automatic refresh schedule based on your operations team's needs.
If the source you want is not listed, drop us a chat message. We love to add new sources!
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Try out all the features for free for 14 days