Connect 55pbx to BI TOTVS: Dashboards in Minutes
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Visualize 55pbx Data in BI TOTVS
Kondado connects your 55pbx phone system directly to BI TOTVS without requiring technical expertise or complex configurations. Our platform replicates data from your Calls and Agent Status pipelines automatically, enabling business users, marketing teams, and operations teams to view updated information in custom dashboards and intuitive reports. You can configure the update schedule based on your operational needs: every 5 minutes, 15 minutes, hourly, or daily, ensuring your decisions are always based on recent data.
Kondado provides a Via Kondado connection that sends 55pbx data to BI TOTVS with no intermediate databases or complicated technical setup, allowing users to create complete visual reports in minutes and transform telephony metrics into actionable insights.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
By combining 55pbx with BI TOTVS through Kondado, you access pipelines including Calls and Agent Status to monitor essential contact center metrics. Sales leaders can analyze call costs and total duration to optimize sales processes, while operations teams track agent pause times and availability. These insights help identify bottlenecks in customer service and improve client experience based on concrete data that updates automatically on your configured schedule.
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55pbx data available in BI TOTVS
Available integrations
| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
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