Connect 55pbx to Microstrategy: Dashboards in Minutes
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Visualize 55pbx Data in Microstrategy
Kondado makes it simple to visualize your 55pbx call center data directly in Microstrategy without technical complexity or IT support. Our direct connection replicates your communication metrics on a configurable schedule, delivering fresh insights to your dashboards automatically every 5 minutes, hourly, or daily based on your business needs.
Business teams can track agent performance, call costs, and customer interactions through intuitive visualizations that support daily operations, improve customer service quality, and enable strategic planning decisions based on actual communication patterns. With automated data replication, you spend less time preparing information and more time analyzing trends that drive better customer experiences and operational efficiency across your contact center.
Kondado connects 55pbx to Microstrategy directly without intermediate databases or complex setup, replicating your call center data on a configurable schedule so your reports always reflect current operations.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With Kondado, your 55pbx data flows seamlessly into Microstrategy through dedicated pipelines designed for contact center analytics. The Calls pipeline brings detailed information about call duration, costs, and disconnection types, while the Agent Status pipeline reveals productivity patterns through pause reasons, queue assignments, and action durations.
Combine these datasets to create comprehensive reports showing which agents handle the most expensive calls, identify peak hours requiring additional staffing, and understand how pause times affect overall service levels. Marketing and operations teams gain clear visibility into customer communication trends, enabling data-driven decisions that optimize workforce allocation and reduce operational costs without requiring technical expertise or database management.
Try out all the features for free for 14 days
55pbx data available in Microstrategy
Available integrations
| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
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