Dashboards in minutes

Connect 55pbx to Grafana: Dashboards in Minutes

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Connect 55pbx to Grafana

Kondado makes it simple to visualize your 55pbx call center data in Grafana. You connect 55pbx as a data source, select Grafana as your destination, and choose how often you want your data refreshed from every five minutes to daily intervals. Your Calls and Agent Status information flows automatically into customizable dashboards, giving your operations team immediate visibility into performance metrics without writing any code or managing complex technical infrastructure.

2
available pipelines
70
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect 55pbx now →

Try out all the features for free for 14 days

Business users can track agent productivity, monitor call costs, and analyze queue performance through intuitive visualizations that update automatically on your chosen schedule. The direct connection eliminates manual reporting tasks and ensures everyone works with current information when making customer service decisions, staffing choices, or budget allocations.

Kondado connects 55pbx directly to Grafana without intermediate databases or complex technical setup, letting business teams monitor call center operations through automated data updates on configurable schedules.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

55pbx data available in Grafana

Each item below is automatically replicated by Kondado from 55pbx into Grafana — no schema setup, no manual mapping.

2
available pipelines
70
extractable fields
∞
Auto-refresh

Available integrations

Calls
Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status
Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

With your 55pbx Calls and Agent Status pipelines feeding directly into Grafana, you can create comprehensive views of your contact center performance. Operations managers might build dashboards showing average call duration alongside agent pause patterns to identify staffing bottlenecks during peak hours, while supervisors track disconnection types to improve first-call resolution rates and customer satisfaction scores.

Marketing teams can analyze call costs by campaign or region to optimize advertising spend, and HR departments monitor agent availability trends to schedule training sessions during low-volume periods. Combining these data streams in Grafana transforms raw call logs into actionable business intelligence that drives better customer experiences, reduces operational costs, and improves workforce management decisions.

Try out all the features for free for 14 days

How to create 55pbx dashboards in Grafana

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect 55pbx as data source

Log into Kondado and add 55pbx as a new data source by entering your API credentials and selecting the Calls and Agent Status pipelines you want to replicate.

2
Select Grafana destination

Choose Grafana as your visualization destination and configure your connection settings to establish the direct link between Kondado and your Grafana workspace.

3
Build dashboards and schedule updates

Set your preferred data refresh schedule from five minutes to daily intervals, then create custom panels in Grafana to visualize agent productivity, call costs, and queue performance.

Access 55pbx data in Grafana and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize 55pbx data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
55pbx > Airtable
Alteryx
55pbx > Alteryx
Amazon Quicksight
55pbx > Amazon Quicksight
BIMachine
55pbx > BIMachine
Cortex
55pbx > Cortex
Data Studio
55pbx > Data Studio
Geckoboard
55pbx > Geckoboard
Grafana
55pbx > Grafana
IBM Cognos Analytics
55pbx > IBM Cognos Analytics
Klipfolio
55pbx > Klipfolio
Looker Studio
55pbx > Looker Studio
Looker
55pbx > Looker
Looqbox
55pbx > Looqbox
Metabase
55pbx > Metabase
Microstrategy
55pbx > Microstrategy
Pentaho
55pbx > Pentaho
Power BI
55pbx > Power BI
Qlik Cloud Analytics
55pbx > Qlik Cloud Analytics
Qlik Sense
55pbx > Qlik Sense
Qlik
55pbx > Qlik
QlikView
55pbx > QlikView
Redash
55pbx > Redash
Superset
55pbx > Superset
Tableau
55pbx > Tableau
BI TOTVS
55pbx > BI TOTVS
Zoho Analytics
55pbx > Zoho Analytics

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Why Kondado?

Focus on extracting value from your data and leave the rest to us

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Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

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Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

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Frequently Asked Questions (FAQ)

Answers about visualizing 55pbx data in Grafana automatically

How do I connect 55pbx to Grafana using Kondado? ▼
Start by adding 55pbx as a data source in your Kondado account using your API credentials. Then select Grafana as your destination and choose which pipelines you want to replicate, such as Calls and Agent Status. Kondado handles the data transfer automatically, delivering your call center information directly to Grafana without requiring any database configuration or coding.
What call center KPIs can I track in Grafana with 55pbx data? ▼
You can monitor essential metrics including average call duration, total call costs, agent pause times, and queue availability. Operations teams often track disconnection types to identify technical issues or training needs, while managers analyze agent status patterns to optimize shift scheduling and reduce customer wait times.
How often does 55pbx data update in my Grafana dashboards? ▼
You configure the update frequency based on your business needs, choosing intervals from every five minutes to daily refreshes. Near-real-time updates work well for active monitoring during high-volume periods, while hourly or daily schedules suit trend analysis and executive reporting without overwhelming your dashboards with excessive refresh rates.
Can I share 55pbx dashboards with my team in Grafana? ▼
Yes, Grafana offers built-in sharing features that let you distribute dashboards to stakeholders who need visibility into contact center performance. You can grant viewing access to executives for high-level metrics or provide detailed operational views to supervisors managing specific teams, ensuring everyone sees the 55pbx insights relevant to their role.
Do I need technical skills to build 55pbx dashboards in Grafana? ▼
No coding is required to create effective visualizations using your 55pbx data. Kondado delivers structured information that you can drag and drop into Grafana panels, allowing business users to build charts showing call volumes, agent productivity, and cost analyses through an intuitive interface designed for non-technical teams.
Can I combine 55pbx data with other sources in Grafana? ▼
Absolutely, Grafana excels at blending data from multiple platforms alongside your 55pbx call center metrics. You might combine call volume data with sales figures from Google Sheets or customer information from PostgreSQL to create unified views that connect customer service activity with business outcomes.
What specific metrics are available from the 55pbx Agent Status pipeline? ▼
The Agent Status pipeline includes user identification, action duration timestamps, pause reasons, queue assignments, and remaining pause time calculations. These fields let you analyze how long agents spend on breaks, which queues they serve, and their availability patterns throughout the day to improve workforce planning.

Try out all the features for free for 14 days