Connect 55pbx to Qlik Cloud Analytics: Dashboards in Minutes

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55pbx
Qlik Cloud Analytics

Visualize 55pbx Data in Qlik Cloud Analytics

To visualize 55pbx data in Qlik Cloud Analytics, connect your 55pbx account to Kondado and set up data replication to Qlik. Kondado provides a direct connection that eliminates the need for intermediate databases or complex setup, allowing business users and operations teams to access call and agent status information directly in Qlik. You configure the update frequency based on your needs: every 5 minutes, 15 minutes, hourly, or daily.

Kondado automatically replicates Calls and Agent Status data from 55pbx to Qlik Cloud Analytics, enabling sales leaders to monitor call costs, total duration, and pause times in custom dashboards without writing code.

Once configured, data analysts can create visualizations that combine service metrics with other business indicators. The setup takes minutes and requires no advanced technical knowledge, allowing your operations team to make decisions based on automatically updated data.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

When connecting 55pbx to Qlik Cloud Analytics through Kondado, you can explore specific pipelines such as Calls and Agent Status to create detailed analyses. The Calls pipeline brings information about call IDs, costs, and total duration, while Agent Status provides data on pause times, disconnection reasons, and service queues. Marketing managers can identify demand peaks and optimize phone campaigns, while sales leaders track call center team productivity on a configurable schedule.

Try out all the features for free for 14 days

55pbx data available in Qlik Cloud Analytics

2
available pipelines
70
extractable fields

Available integrations

Integration Description
Calls Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.
Calls
Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status
Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.

Try out all the features for free for 14 days

How to create 55pbx dashboards in Qlik Cloud Analytics

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect 55pbx as data source

In Kondado, add 55pbx as a new data source and authenticate your account to start replicating calls and agent information.

2
Select Qlik Cloud Analytics as destination

Choose Qlik Cloud Analytics as your destination tool to send your Calls and Agent Status pipelines, configuring your desired update frequency.

3
Build dashboards and configure refresh

In Qlik, build your custom dashboards with the replicated data and set the refresh schedule to keep your analysis automatically updated.

Access 55pbx data in Qlik Cloud Analytics and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize 55pbx data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing 55pbx data in Qlik Cloud Analytics automatically

How do I set up the 55pbx connection on Kondado?
Access Kondado, select 55pbx as your data source, and authenticate with your 55pbx account credentials. Within a few clicks, you establish the connection without manual APIs or complex technical configurations.
What dashboards can I build with 55pbx data in Qlik?
You can build custom dashboards tracking cost per call, average handling time, agent pause status, and queue wait times. Sales leaders visualize team productivity while marketing managers analyze call volumes by campaign.
How frequently is 55pbx data updated in Qlik?
You configure the replication frequency based on your operations: every 5 minutes, 15 minutes, hourly, or daily. Kondado keeps your dashboards automatically updated on your chosen schedule without manual intervention.
Can I share 55pbx dashboards with my team?
Yes, after creating your visualizations in Qlik Cloud Analytics, you share dashboards with marketing managers, sales leaders, and data analysts. Your operations team accesses updated information for collaborative decision making.
Which call center KPIs can I monitor with this integration?
Monitor total cost per call, average call duration, agent pause time, queue abandonment rates, and productivity by service queue. These indicators help sales leaders optimize resources and improve customer service.
Are there pre-built dashboard templates for 55pbx in Qlik?
We do not offer pre-built templates, but you can easily create custom dashboards in Qlik Cloud Analytics using fields from the Calls and Agent Status pipelines. The data structure is intuitive for building reports tailored to your specific needs.
Can I send 55pbx data to tools other than Qlik?
Yes, besides Qlik Cloud Analytics, you can replicate 55pbx data to Power BI, Google Sheets, BigQuery, and other visualization tools available on Kondado.

Try out all the features for free for 14 days