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To visualize 55pbx data in Qlik Cloud Analytics, connect your 55pbx account to Kondado and set up data replication to Qlik. Kondado provides a direct connection that eliminates the need for intermediate databases or complex setup, allowing business users and operations teams to access call and agent status information directly in Qlik. You configure the update frequency based on your needs: every 5 minutes, 15 minutes, hourly, or daily.
Kondado automatically replicates Calls and Agent Status data from 55pbx to Qlik Cloud Analytics, enabling sales leaders to monitor call costs, total duration, and pause times in custom dashboards without writing code.
Once configured, data analysts can create visualizations that combine service metrics with other business indicators. The setup takes minutes and requires no advanced technical knowledge, allowing your operations team to make decisions based on automatically updated data.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
When connecting 55pbx to Qlik Cloud Analytics through Kondado, you can explore specific pipelines such as Calls and Agent Status to create detailed analyses. The Calls pipeline brings information about call IDs, costs, and total duration, while Agent Status provides data on pause times, disconnection reasons, and service queues. Marketing managers can identify demand peaks and optimize phone campaigns, while sales leaders track call center team productivity on a configurable schedule.
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| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
In Kondado, add 55pbx as a new data source and authenticate your account to start replicating calls and agent information.
Choose Qlik Cloud Analytics as your destination tool to send your Calls and Agent Status pipelines, configuring your desired update frequency.
In Qlik, build your custom dashboards with the replicated data and set the refresh schedule to keep your analysis automatically updated.
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Try out all the features for free for 14 days