Dashboards in minutes

Connect Freshdesk to Qlik Cloud Analytics: Dashboards in Minutes

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Connect Freshdesk to Qlik Cloud Analytics

How to visualize Freshdesk data in Qlik Cloud Analytics? Connect your Freshdesk account to Kondado and replicate support data directly into Qlik Cloud Analytics within minutes, without coding or complex technical setup. Configure your preferred update schedule based on business needs: choose updates every 5 minutes, 15 minutes, hourly, or daily, ensuring your analysis always reflects current support operations.

4
available pipelines
87
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Freshdesk now →

Try out all the features for free for 14 days

Kondado connects Freshdesk to Qlik Cloud Analytics through a direct Via Kondado connection without intermediate databases, enabling marketing teams and operations teams to track support metrics with automated updates on a configurable schedule.

With Kondado, you transform ticket and agent data into interactive visual dashboards that drive faster customer service decisions. Data analysts and sales leaders easily identify support bottlenecks, process improvement opportunities, and customer satisfaction trends without requiring API knowledge or coding skills, focusing exclusively on business insights that drive results and enhance consumer experience.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Freshdesk data available in Qlik Cloud Analytics

Each item below is automatically replicated by Kondado from Freshdesk into Qlik Cloud Analytics — no schema setup, no manual mapping.

4
available pipelines
87
extractable fields
∞
Auto-refresh

Available integrations

Agents
Table contains information about agents, including ID, name, email, availability status, and last updated timestamp.
Contacts
Table presents contact data, such as ID, name, phone, email, and creation timestamp.
Tickets
Table includes ticket details, such as ID, subject, status, priority, and creation and updated timestamps.
Tickets: custom fields
Table presents custom fields of tickets, including unique ticket ID and associated tags.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

The available pipelines let you replicate Agents, Contacts, and Tickets data from Freshdesk directly into Qlik Cloud Analytics. This combination enables detailed analysis of support volume, response times, and customer satisfaction trends across different periods and communication channels. Business users track individual agent performance while monitoring ticket flow with automated updates on a configurable schedule, quickly identifying where to focus efforts to improve support efficiency, reduce customer wait times, and increase overall team productivity through data-driven decisions.

Try out all the features for free for 14 days

How to create Freshdesk dashboards in Qlik Cloud Analytics

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Freshdesk to Kondado

Log into Kondado, add Freshdesk as a data source, and authenticate your API credentials to start replicating support data.

2
Select Qlik Cloud Analytics destination

Choose Qlik Cloud Analytics as your visualization tool and select which pipelines to send: Agents, Contacts, or Tickets.

3
Build dashboards and configure refresh

Create your custom dashboards in Qlik Cloud Analytics and set the automated refresh schedule to keep your analysis current.

Access Freshdesk data in Qlik Cloud Analytics and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Freshdesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Freshdesk > Airtable
Alteryx
Freshdesk > Alteryx
Amazon Quicksight
Freshdesk > Amazon Quicksight
BIMachine
Freshdesk > BIMachine
Cortex
Freshdesk > Cortex
Data Studio
Freshdesk > Data Studio
Geckoboard
Freshdesk > Geckoboard
Grafana
Freshdesk > Grafana
IBM Cognos Analytics
Freshdesk > IBM Cognos Analytics
Klipfolio
Freshdesk > Klipfolio
Looker Studio
Freshdesk > Looker Studio
Looker
Freshdesk > Looker
Looqbox
Freshdesk > Looqbox
Metabase
Freshdesk > Metabase
Microstrategy
Freshdesk > Microstrategy
Pentaho
Freshdesk > Pentaho
Power BI
Freshdesk > Power BI
Qlik Cloud Analytics
Freshdesk > Qlik Cloud Analytics
Qlik Sense
Freshdesk > Qlik Sense
Qlik
Freshdesk > Qlik
QlikView
Freshdesk > QlikView
Redash
Freshdesk > Redash
Superset
Freshdesk > Superset
Tableau
Freshdesk > Tableau
BI TOTVS
Freshdesk > BI TOTVS
Zoho Analytics
Freshdesk > Zoho Analytics

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Why Kondado?

Focus on extracting value from your data and leave the rest to us

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Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

Learn More About Our Platform →
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From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →
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Predictable pricing

No surprise invoices, pick a plan and change it anytime

Check out our plans →

Frequently Asked Questions (FAQ)

Answers about visualizing Freshdesk data in Qlik Cloud Analytics automatically

How do I set up the Freshdesk connection on Kondado? ▼
Log into Kondado and select Freshdesk as your data source. Enter your Freshdesk API credentials and choose which pipelines to replicate: Agents, Contacts, Tickets, or Tickets Custom Fields. The setup takes minutes and requires no coding.
What dashboards can I build in Qlik Cloud Analytics with Freshdesk data? ▼
You can create custom dashboards analyzing average response time, ticket volume by priority, and agent availability. Marketing teams use these insights to allocate resources while data analysts identify seasonal demand patterns and support trends.
How frequently does Freshdesk data update in Qlik? ▼
Kondado lets you configure the replication schedule based on your operational needs: every 5 minutes, 15 minutes, hourly, or daily. This keeps your reports updated automatically without manual intervention.
Which support KPIs can I track in Qlik Cloud Analytics? ▼
Monitor first contact resolution rate, average handling time, customer satisfaction scores, and workload per agent. Sales leaders correlate these metrics with upsell opportunities identified during technical support interactions.
Are there pre-built report templates for Freshdesk in Qlik? ▼
We do not offer pre-built templates, but you can create custom dashboards combining the Agents and Tickets pipelines. With 87 available fields, you can build tailored visualizations for your specific operations team needs.
How do I share Freshdesk dashboards with my team? ▼
After building your visualizations in Qlik Cloud Analytics, use the platform's native sharing features. You can also send data to Google Sheets or Power BI if your team prefers alternative visualization tools.
Can I migrate historical Freshdesk data to Qlik? ▼
Yes, when configuring the pipeline you define the historical data period desired. Kondado replicates selected records while preserving original timestamps, enabling retrospective analysis of support trends over months.

Try out all the features for free for 14 days