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Want to turn your customer support data into powerful visual insights? Kondado connects Freshdesk to QlikView in minutes, with no technical knowledge or complex setup required. Our platform replicates your helpdesk information on a configurable schedule, enabling marketing managers, sales leaders, and business users to build interactive dashboards that track essential service metrics.
Kondado provides a Via Kondado connection that sends Freshdesk data directly to QlikView, eliminating the need for intermediate databases or API development.
You choose how often your data updates: every 5 minutes, 15 minutes, hourly, or daily. This ensures your operations teams always work with current information to make quick decisions about SLA compliance, customer satisfaction, and agent productivity.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combining Freshdesk with QlikView unlocks deep analytics about your customer service operations. The Agents and Tickets pipelines let you visualize workload per team member, identify resolution bottlenecks, and measure response times on a configurable schedule. By adding Contacts and Tickets custom fields data, you can segment requests by customer type, support channel, or issue category, creating tailored views that help sales leaders allocate resources and improve client experiences.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Agents | Table contains information about agents, including ID, name, email, availability status, and last updated timestamp. |
| Contacts | Table presents contact data, such as ID, name, phone, email, and creation timestamp. |
| Tickets | Table includes ticket details, such as ID, subject, status, priority, and creation and updated timestamps. |
| Tickets: custom fields | Table presents custom fields of tickets, including unique ticket ID and associated tags. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado and add Freshdesk as your data source by entering your API credentials to start data replication.
Choose QlikView as your visualization tool and configure the data refresh frequency that will be applied automatically.
Access your data in QlikView and build custom visualizations, setting the refresh interval to keep your reports automatically updated.
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Answers about visualizing Freshdesk data in QlikView automatically
Try out all the features for free for 14 days