Connect Hi Platform to QlikView: Dashboards in Minutes

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Hi Platform
QlikView

How to Visualize Hi Platform Data in QlikView

Connect Hi Platform to QlikView through Kondado to transform your customer support data into clear, actionable visualizations. Business users and marketing teams can track support metrics without relying on technical teams or manual spreadsheets. With automated updates and simple setup, you keep your dashboards current with ticket and interaction data.

Kondado connects Hi Platform directly to QlikView, replicating Tickets data on a configurable schedule from 5 minutes to daily, with no code or intermediate databases required.

Simply select Hi Platform as your data source and QlikView as your destination to start analyzing support indicators. Setup takes minutes and allows data analysts to create custom reports on resolution times, ticket status, and demand volume. This enables sales leaders to make decisions based on automatically updated data.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

By connecting Hi Platform to QlikView, you visualize Tickets pipeline data to understand your customer support behavior. Analyze fields like created_at and resolved_at to calculate average resolution times, or use account_id and status to segment support by customer and priority.

These insights help traffic managers identify bottlenecks in support operations and optimize operations team allocation. By cross-referencing creation and resolution timestamps, you build predictive analyses about demand volume and plan capacity more accurately.

Try out all the features for free for 14 days

Hi Platform data available in QlikView

1
available pipeline
220
extractable fields

Available integrations

Integration Description
Tickets Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.
Tickets
Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.

Try out all the features for free for 14 days

How to create Hi Platform dashboards in QlikView

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Hi Platform data source

Visit the Hi Platform settings on Kondado and authorize the connection to start replicating Tickets data.

2
Select QlikView as destination

Choose QlikView as your visualization tool and configure connection parameters to receive the support data.

3
Build dashboards and set refresh schedule

Create your panels in QlikView using available fields and schedule the update frequency to keep reports current.

Access Hi Platform data in QlikView and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Hi Platform data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Hi Platform data in QlikView automatically

How do I set up Hi Platform as a data source on Kondado?
Visit the Hi Platform source page and authorize access to your account. In just a few clicks, you configure the replication of the Tickets pipeline without requiring API technical knowledge.
What dashboards can I build with Hi Platform data in QlikView?
You can build dashboards for average resolution time, ticket volume by status, and interaction analysis. These reports help sales leaders identify demand patterns and optimize support processes.
How often does Hi Platform data update in QlikView?
You set the replication frequency based on your needs: every 5 minutes, 15 minutes, hourly, or daily. This ensures your reports reflect operational reality without overloading your systems.
Which support KPIs can I track visualizing Tickets in QlikView?
Monitor time between created_at and resolved_at to measure SLA, analyze distribution by account_id to identify critical clients, and track status evolution to understand bottlenecks in the support workflow.
Are there pre-built report templates for Hi Platform in QlikView?
We do not offer pre-built templates, but you can easily create custom dashboards. The Tickets pipeline data structure allows you to build tailored reports for your specific support needs.
Can I share Hi Platform dashboards with my team in QlikView?
After publishing your dashboards in QlikView, use the tool's native sharing features to distribute access among marketing managers and data analysts. Keep everyone aligned with automatically updated data.
Can I send Hi Platform data to destinations other than QlikView?
Yes, Kondado allows you to send data to Power BI, Looker Studio, Google Sheets, BigQuery, and other tools. Choose the destination that best fits your analytics strategy.

Try out all the features for free for 14 days