Connect Hi Platform to Qlik Sense: Dashboards in Minutes

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Hi Platform
Qlik Sense

Visualize Hi Platform Data in Qlik Sense

To visualize Hi Platform data in Qlik Sense, connect your data source to Kondado and configure the replication to your chosen destination. Business users and marketing teams can access detailed customer service and relationship information directly in their analytics dashboards without any coding knowledge or complex database management skills. You can begin analyzing support metrics and customer satisfaction immediately after completing the simple initial setup process.

Kondado provides a direct Via Kondado connection that replicates Hi Platform data to Qlik Sense within minutes, enabling automated updates on a configurable schedule as frequent as every 5 minutes without relying on intermediate databases or complex infrastructure to keep your reports consistently current and accurate.

With Kondado, data analysts and sales leaders transform raw pipeline data and customer interaction information into clear, intuitive visualizations that drive fast, strategic decisions about improving customer support quality and measuring effective digital marketing campaign performance across all channels.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

When combining Hi Platform with Qlik Sense through Kondado, you can create comprehensive analyses of your complete customer service cycle across all touchpoints. The Tickets pipeline provides essential fields including created_at and resolved_at, allowing you to track valuable metrics such as average resolution time, current ticket status, and daily interaction volume. This helps operations teams and marketing managers quickly identify support bottlenecks, analyze historical demand trends, and continuously optimize the customer experience based on concrete data that updates automatically on your preferred schedule without manual intervention.

Try out all the features for free for 14 days

Hi Platform data available in Qlik Sense

1
available pipeline
220
extractable fields

Available integrations

Integration Description
Tickets Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.
Tickets
Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.

Try out all the features for free for 14 days

How to create Hi Platform dashboards in Qlik Sense

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Hi Platform to Kondado

Log into Kondado, select Hi Platform as your data source, and authenticate your credentials to begin data replication.

2
Select Qlik Sense as destination

Choose Qlik Sense as your visualization tool and configure the connection details to receive Tickets pipelines and other available data.

3
Build dashboards and configure refresh

Create your analytical dashboards in Qlik Sense using the replicated fields and set the automatic update frequency in Kondado to keep reports current.

Access Hi Platform data in Qlik Sense and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Hi Platform data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Hundreds of data-driven companies trust Kondado
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Frequently Asked Questions (FAQ)

Answers about visualizing Hi Platform data in Qlik Sense automatically

How do I set up the Hi Platform connection on Kondado?
Navigate to the data sources page in Kondado, select Hi Platform, and authenticate with your account credentials. Within minutes, your support data will be ready to replicate to Qlik Sense or other destinations like Power BI and Google Sheets.
What dashboards can I build with Hi Platform data in Qlik Sense?
You can create custom dashboards tracking KPIs such as average response time, ticket resolution rates, and customer satisfaction scores. Build comparative analyses across different time periods and support channels to identify trends and improvement opportunities.
How frequently does Hi Platform data update in Qlik Sense?
Kondado lets you configure the update schedule based on your needs, ranging from every 5 minutes to hourly or daily updates. Your dashboards will always reflect the most recent support situation without requiring manual data refreshes.
Which specific Hi Platform KPIs should I monitor in Qlik Sense?
Focus on metrics like first response time, total resolution time, ticket volume by category, and escalation rates. These indicators help operations teams identify trends and make proactive decisions about support resource allocation.
Are there pre-built report templates for Hi Platform in Qlik Sense?
Kondado does not provide ready-made templates, but you can easily build custom dashboards in Qlik Sense using available fields from the Tickets pipeline, including created_at, resolved_at, and status, creating tailored visualizations for your specific needs.
How can I share Hi Platform dashboards with my team?
After publishing your reports in Qlik Sense, use the tool's native sharing options to distribute access to sales leaders and data analysts. Data continues updating automatically through Kondado, keeping everyone aligned with the same current information.
Can I send Hi Platform data to tools other than Qlik Sense?
Yes, besides Qlik Sense, you can replicate data to BigQuery, PostgreSQL, Looker Studio, MySQL, Excel, Redshift, SQL Server, or Amazon S3, offering complete flexibility in your data architecture.

Try out all the features for free for 14 days