Connect Hi Platform to Geckoboard: Dashboards in Minutes
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Visualize Hi Platform Data in Geckoboard Dashboards
How to visualize Hi Platform data in Geckoboard? Kondado provides a direct connection that lets you replicate your customer support data from Hi Platform directly into Geckoboard without any intermediate databases or complex technical setup. You simply select Hi Platform as your data source, choose which pipelines you want to work with, and your ticket information flows into Geckoboard where you can build visual reports. This approach gives marketing and operations teams immediate access to support metrics without writing code or managing API connections, making it perfect for SMBs that need professional analytics capabilities. Once configured, your dashboards stay current automatically, ensuring your team always sees the latest ticket trends and customer interaction patterns.
Kondado connects Hi Platform to Geckoboard using a direct Via Kondado connection, eliminating the need for intermediate storage while delivering automated updates on a configurable schedule ranging from every 5 minutes to daily.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With the Hi Platform Geckoboard combination, you can transform raw support data into actionable business intelligence using the Tickets pipeline. This pipeline brings over 220 fields into your visualization environment, covering ticket statuses, account identifiers, detailed interaction logs, and precise timestamps marking creation and resolution moments. You can monitor resolution trends, track open ticket volumes by status, and analyze customer inquiry patterns directly on your office displays. Support managers use these visualizations to optimize staffing schedules based on queue trends, while operations teams identify peak support hours and recurring issue types to improve overall customer experience.
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Hi Platform data available in Geckoboard
Available integrations
| Integration | Description |
|---|---|
| Tickets | Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at. |
Try out all the features for free for 14 days
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