Dashboards in minutes

Connect Hi Platform to BI TOTVS: Dashboards in Minutes

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Connect Hi Platform to BI TOTVS

Hi Platform

BI TOTVS

To visualize Hi Platform data in BI TOTVS, you need a solution that automates the replication of your customer service and relationship information. Kondado offers a direct Via Kondado connection that eliminates intermediate databases or complex setup, enabling marketing managers and operations teams to access visual insights without relying on technical teams.

available pipeline

220

extractable fields

✓No code, no spreadsheets
✓Auto-refreshed data
✓14-day free trial

Connect Hi Platform now →

Try out all the features for free for 14 days

With Kondado, you configure the data refresh schedule based on your needs: every 5 minutes, 15 minutes, hourly, or daily. This ensures your BI TOTVS dashboards always reflect current customer support situations, helping you make quick strategic decisions based on accurate information.

Kondado connects Hi Platform to BI TOTVS in minutes with no code required, replicating Tickets data on a configurable schedule for immediate visual analysis.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Hi Platform data available in BI TOTVS

Each item below is automatically replicated by Kondado from Hi Platform into BI TOTVS — no schema setup, no manual mapping.

available pipeline

220

extractable fields

∞

Auto-refresh

Available integrations

Tickets

Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.

Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

Combining Hi Platform with BI TOTVS through Kondado enables deep analysis of your customer support performance. The Tickets pipeline lets you monitor metrics like average resolution time, ticket status, and support volume by period. Sales leaders can identify service bottlenecks and customer experience improvement opportunities, while building visualizations that cross-reference interaction data with business indicators. This specific combination transforms raw support data into actionable insights that drive business growth and operational efficiency.

Try out all the features for free for 14 days

How to create Hi Platform dashboards in BI TOTVS

Visualize your data automatically — no spreadsheet exports or custom scripts.

Connect Hi Platform to Kondado

Log into Kondado and add Hi Platform as your data source, selecting the Tickets pipelines you want to replicate.

Select BI TOTVS as destination

Configure BI TOTVS as your destination tool to receive the replicated customer service data from Hi Platform.

Build dashboards and set refresh schedule

Create your visualizations in BI TOTVS and configure the automated refresh schedule to keep your reports consistently updated.

Access Hi Platform data in BI TOTVS and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes

PostgreSQL

Pushwoosh

RDStation CRM

RDStation

Recruiterbox

Salesforce Marketing Cloud (Exact Target)

Salesforce

SenseData

Shopify

SQLServer

Stilingue

Superlogica

Sympla

Taboola

Tangerino

TikTok Ads

TikTok Organic

Tiny ERP

Toggl

Tray

Trello

Twilio

VNDA

VTEX

Wake Commerce

Webhook

Wootric

WordPress

X Ads

YouTube

Zeeng

Zendesk Chat (Zopim)

Zendesk

Visualize Hi Platform data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Hi Platform > Airtable

Hi Platform > Alteryx

Hi Platform > Amazon Quicksight

Hi Platform > BIMachine

Hi Platform > Cortex

Hi Platform > Data Studio

Hi Platform > Geckoboard

Hi Platform > Grafana

Hi Platform > IBM Cognos Analytics

Hi Platform > Klipfolio

Hi Platform > Looker Studio

Hi Platform > Looker

Hi Platform > Looqbox

Hi Platform > Metabase

Hi Platform > Microstrategy

Hi Platform > Pentaho

Hi Platform > Power BI

Hi Platform > Qlik Cloud Analytics

Hi Platform > Qlik Sense

Hi Platform > Qlik

Hi Platform > QlikView

Hi Platform > Redash

Hi Platform > Superset

Hi Platform > Tableau

Hi Platform > BI TOTVS

Hi Platform > Zoho Analytics

Related on Kondado

Hundreds of data-driven companies trust Kondado

Why Kondado?

Focus on extracting value from your data and leave the rest to us

Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

Learn More About Our Platform →

From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →

Predictable pricing

No surprise invoices, pick a plan and change it anytime

Check out our plans →

Frequently Asked Questions (FAQ)

Answers about visualizing Hi Platform data in BI TOTVS automatically

How do I set up the Hi Platform connection on Kondado? ▼

Log into Kondado, select Hi Platform as your data source, and authenticate your credentials. Then choose which pipelines to replicate, such as Tickets, and set your preferred refresh schedule.

What dashboards can I build with Hi Platform data in BI TOTVS? ▼

You can build custom dashboards tracking average resolution time, ticket volume by status, and interaction analysis over time. These visualizations help marketing teams understand support patterns and optimize customer experience processes.

How often does Tickets data update in BI TOTVS? ▼

The schedule is configurable: choose updates every 5 minutes, 15 minutes, hourly, or daily. This keeps your reports updated automatically without overwhelming your systems.

Which customer service KPIs can I track in BI TOTVS? ▼

Monitor essential metrics like first contact resolution rate, average wait time, ticket volume by channel, and customer satisfaction. These indicators help sales leaders align commercial strategies with service experience.

Are there pre-built report templates for Hi Platform? ▼

We do not offer pre-built templates, but you can create custom dashboards in BI TOTVS using available Tickets fields such as id, account_id, status, created_at, and resolved_at for tailored analysis.

How do I share BI TOTVS dashboards with my team? ▼

After building your dashboards in BI TOTVS, use the tool's native sharing functionality to distribute reports with your operations teams or sales leaders, keeping everyone aligned on service metrics.

Can I send Hi Platform data to tools other than BI TOTVS? ▼

Yes, besides BI TOTVS, you can send data to Power BI, Google Sheets, BigQuery, or PostgreSQL, among other destinations available in Kondado.

Try out all the features for free for 14 days

Get started for free

Get started for free

Get started for free

Connect Hi Platform to BI TOTVS: Dashboards in Minutes

Get started for free

Hi Platform data available in BI TOTVS

Available integrations

How to create Hi Platform dashboards in BI TOTVS

Connect Hi Platform to Kondado

Select BI TOTVS as destination

Build dashboards and set refresh schedule

Access Hi Platform data in BI TOTVS and combine it with dozens of other data sources

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Linkedin

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes