Dashboards in minutes

Connect Hi Platform to Tableau: Dashboards in Minutes

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Connect Hi Platform to Tableau

Hi Platform

Tableau

Connect Hi Platform to Tableau through Kondado to turn customer support data into actionable business intelligence that drives better decisions. Marketing teams, sales leaders, and business users can create powerful visualizations without writing code or managing complex infrastructure. The platform replicates your service data automatically on a configurable schedule, keeping your dashboards current with minimal effort while you focus on strategy.

available pipeline

220

extractable fields

✓No code, no spreadsheets
✓Auto-refreshed data
✓14-day free trial

Connect Hi Platform now →

Try out all the features for free for 14 days

Kondado connects Hi Platform to Tableau via a direct integration that replicates Tickets data in minutes, enabling operations teams to monitor response times, resolution rates, and customer satisfaction with automated updates on your chosen schedule, eliminating the need for intermediate databases or technical setup.

Business users can analyze support trends alongside marketing campaigns and sales performance to understand the complete customer journey. The solution provides the agility needed to make data-driven decisions about service quality and customer retention strategies.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Hi Platform data available in Tableau

Each item below is automatically replicated by Kondado from Hi Platform into Tableau — no schema setup, no manual mapping.

available pipeline

220

extractable fields

∞

Auto-refresh

Available integrations

Tickets

Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.

Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

Combining Hi Platform with Tableau unlocks deep insights into customer service operations. The Tickets pipeline lets you visualize request volumes, average response times, and resolution rates through interactive dashboards. Sales leaders identify service bottlenecks affecting conversion, while operations teams optimize workflows using historical performance data and trend analysis.

You can cross-reference status fields and timestamps like created_at and resolved_at to calculate SLA compliance and operational efficiency. This specific combination enables custom dashboards showing the correlation between support quality and business outcomes, making it easy to present findings to stakeholders and drive improvements in customer experience.

Try out all the features for free for 14 days

How to create Hi Platform dashboards in Tableau

Visualize your data automatically — no spreadsheet exports or custom scripts.

Connect Hi Platform as source

Log into Kondado, add Hi Platform as your data source, and authenticate your credentials to begin replicating Tickets data.

Select Tableau as destination

Choose Tableau as your visualization tool and configure the direct connection, allowing data to flow automatically without intermediate databases.

Build dashboards and configure refresh

Create your custom dashboards in Tableau and set your preferred update schedule in Kondado, keeping reports automatically updated.

Access Hi Platform data in Tableau and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes

PostgreSQL

Pushwoosh

RDStation CRM

RDStation

Recruiterbox

Salesforce Marketing Cloud (Exact Target)

Salesforce

SenseData

Shopify

SQLServer

Stilingue

Superlogica

Sympla

Taboola

Tangerino

TikTok Ads

TikTok Organic

Tiny ERP

Toggl

Tray

Trello

Twilio

VNDA

VTEX

Wake Commerce

Webhook

Wootric

WordPress

X Ads

YouTube

Zeeng

Zendesk Chat (Zopim)

Zendesk

Visualize Hi Platform data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Hi Platform > Airtable

Hi Platform > Alteryx

Hi Platform > Amazon Quicksight

Hi Platform > BIMachine

Hi Platform > Cortex

Hi Platform > Data Studio

Hi Platform > Geckoboard

Hi Platform > Grafana

Hi Platform > IBM Cognos Analytics

Hi Platform > Klipfolio

Hi Platform > Looker Studio

Hi Platform > Looker

Hi Platform > Looqbox

Hi Platform > Metabase

Hi Platform > Microstrategy

Hi Platform > Pentaho

Hi Platform > Power BI

Hi Platform > Qlik Cloud Analytics

Hi Platform > Qlik Sense

Hi Platform > Qlik

Hi Platform > QlikView

Hi Platform > Redash

Hi Platform > Superset

Hi Platform > Tableau

Hi Platform > BI TOTVS

Hi Platform > Zoho Analytics

Related on Kondado

Hundreds of data-driven companies trust Kondado

Why Kondado?

Focus on extracting value from your data and leave the rest to us

Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

Learn More About Our Platform →

From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →

Predictable pricing

No surprise invoices, pick a plan and change it anytime

Check out our plans →

Frequently Asked Questions (FAQ)

Answers about visualizing Hi Platform data in Tableau automatically

How do I set up the Hi Platform connection on Kondado? ▼

Navigate to the data sources section, select Hi Platform, and enter your API credentials. Within minutes, Kondado begins replicating your Tickets data to your chosen destination without requiring complex technical configuration.

What dashboards can I build with Hi Platform data in Tableau? ▼

Create custom dashboards tracking ticket volumes, average resolution time, customer satisfaction scores, and agent performance. Marketing teams can correlate support metrics with campaign data to measure impact on retention.

How frequently does the data update? ▼

Kondado provides automated updates on a configurable schedule, available every 5 minutes, 15 minutes, hourly, or daily. You choose the interval that matches your operational needs.

What specific KPIs from Hi Platform can I track in Tableau? ▼

Monitor metrics like first-contact resolution rate, time between created_at and resolved_at timestamps, ticket distribution by status and account_id, plus team productivity analytics for your operations staff.

Are there pre-built templates for Hi Platform in Tableau? ▼

We do not offer pre-built report templates, but you can build custom dashboards from scratch using the available Tickets fields. The flexible structure allows you to tailor visualizations to your specific business requirements.

How can I share dashboards with my team? ▼

After publishing in Tableau, use native sharing permissions to distribute access to sales leaders and business users. You can also send data to Google Sheets or Power BI if needed.

Can I send Hi Platform data to tools other than Tableau? ▼

Yes, beyond Tableau, Kondado supports sending data to Looker Studio, BigQuery, PostgreSQL, and other visualization platforms.

Try out all the features for free for 14 days

Get started for free

Get started for free

Get started for free

Connect Hi Platform to Tableau: Dashboards in Minutes

Get started for free

Hi Platform data available in Tableau

Available integrations

How to create Hi Platform dashboards in Tableau

Connect Hi Platform as source

Select Tableau as destination

Build dashboards and configure refresh

Access Hi Platform data in Tableau and combine it with dozens of other data sources

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Linkedin

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes