Connect Movidesk to Tableau: Dashboards in Minutes

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Movidesk
Tableau

Visualize Movidesk Data in Tableau with Kondado

You can visualize Movidesk data in Tableau by connecting your support account to Kondado and choosing Tableau as your destination. Kondado connects directly to Movidesk and replicates your information on a configurable schedule, so your dashboards always reflect the latest ticket activity, customer requests, and team interactions. You simply select the pipelines you want to use and start building reports in minutes without any coding or complex configuration.

Kondado connects Movidesk to Tableau through a Via Kondado connection, offering 9 pipelines and 164 fields that update on a configurable schedule ranging from every 5 minutes to daily, with no intermediate databases required.

With this setup, business teams can turn support metrics into clear visual stories that drive faster operational decisions. Whether you track ticket resolution trends, agent workload, response times, or customer satisfaction scores, Kondado keeps your Tableau reports updated automatically so you can focus on improving service quality, strengthening client relationships, and optimizing your help desk operations.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

In Tableau, you can combine Movidesk pipelines such as Tickets, Ticket Actions, and Satisfaction Survey Responses to build powerful support analytics without writing any code. For example, blending ticket volume with agent actions helps you identify bottlenecks in your workflow, while survey responses reveal how customers truly feel about your service at every touchpoint. You can also track resolution trends by owner and analyze request patterns over time. These insights turn raw help desk data into actionable strategies that improve customer experience, balance team workload, and speed up decision making across your operations.

Try out all the features for free for 14 days

Movidesk data available in Tableau

9
available pipelines
164
extractable fields

Available integrations

Integration Description
Ticket Actions Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.
Ticket Actions
Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields
Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients
Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners
Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions
Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People
Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses
Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets
Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets
Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.

Try out all the features for free for 14 days

How to create Movidesk dashboards in Tableau

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Add Movidesk as data source

In Kondado, choose Movidesk from the available sources and enter your account credentials to establish the connection. Select the pipelines you want to replicate, such as Tickets and Ticket Actions, so the right information flows into your reports.

2
Select Tableau as destination

Pick Tableau as your destination and define how you want the data to be organized for visualization. Kondado sends the replicated fields directly to Tableau, so you can start building charts immediately without intermediate storage.

3
Build dashboards and set refresh

Open Tableau and create custom reports using your refreshed Movidesk data to track support performance. Then set your preferred update schedule in Kondado to keep every chart and metric aligned with the latest ticket activity.

Access Movidesk data in Tableau and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Tableau automatically

How do I connect Movidesk to Tableau using Kondado?
Start by adding Movidesk as a data source inside your Kondado account and enter your credentials. Then choose Tableau as the destination and select the pipelines you want to replicate. Kondado handles the data transfer automatically, so your chosen fields become available in Tableau for immediate reporting.
What kind of dashboards can I build with Movidesk data in Tableau?
You can build custom dashboards that track ticket resolution times, agent performance, customer satisfaction trends, and ticket backlog. By combining Movidesk pipelines like Tickets and Ticket Owners, you create visual reports that show exactly where your support team excels and where to improve. These views help operations and marketing teams align service goals with actual results.
How often does Movidesk data update in Tableau?
You control the update rhythm inside Kondado, choosing intervals that fit your operational pace. Your Tableau reports stay current through automated refreshes that follow the schedule you define. If your support volume spikes during campaigns or product launches, you can easily increase the frequency for more timely insights.
Which KPIs should I track when visualizing Movidesk in Tableau?
Consider monitoring ticket backlog size, escalation rate, resolution time by priority, and agent assignment balance. These indicators help managers identify which service areas need attention and how workload is distributed across the team. You can also correlate satisfaction trends with ticket categories to see which request types leave customers happiest.
Are there report templates available for Movidesk and Tableau?
Kondado does not offer pre-built report templates for this connection, so you have full freedom to design dashboards that match your business needs. You can build reports from scratch using the 9 available pipelines and 164 fields to tell your unique support story. This flexibility ensures every chart and filter serves your specific operational goals.
Can I share Movidesk Tableau dashboards with my team?
Yes, once you build your dashboards in Tableau, you can share them with colleagues through Tableau Server, Tableau Online, or exported files. Your teammates will see the same updated metrics because Kondado refreshes the underlying data on your chosen schedule. This makes it simple to keep everyone aligned on support performance.
Can I send Movidesk data to other tools besides Tableau?
Yes, Kondado lets you replicate Movidesk data to multiple destinations including Power BI, Google Sheets, and BigQuery. If your team later decides to switch visualization tools or store data in a database, you can reuse the same source setup. This gives your business flexibility to grow without rebuilding your data flow from scratch.

Try out all the features for free for 14 days