Dashboards in minutes

Connect Movidesk to BIMachine: Dashboards in Minutes

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Connect Movidesk to BIMachine

Kondado connects your Movidesk support data directly to BIMachine, enabling you to transform ticket information into clear visual reports without any technical setup. You can replicate data from your Help Desk and Service Desk operations on a configurable schedule, ensuring your dashboards always reflect current customer interactions and ticket statuses. Business teams gain immediate visibility into support workflows, response times, and customer satisfaction metrics through automated data updates that require no coding knowledge or complex configuration. With near-real-time access to your support metrics, you can identify trends in ticket volume, monitor team performance, and make data-driven decisions to improve customer service operations.

9
available pipelines
164
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Movidesk now →

Try out all the features for free for 14 days

Kondado provides a direct integration between Movidesk and BIMachine with nine available pipelines including Tickets, Ticket Actions, and Satisfaction Survey Responses, allowing you to replicate 164 fields of support data on a configurable schedule ranging from every five minutes to daily updates.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Movidesk data available in BIMachine

Each item below is automatically replicated by Kondado from Movidesk into BIMachine — no schema setup, no manual mapping.

9
available pipelines
164
extractable fields
∞
Auto-refresh

Available integrations

Ticket Actions
Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields
Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients
Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners
Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions
Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People
Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses
Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets
Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets
Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

What You Can Analyze

BIMachine transforms your Movidesk information into actionable business intelligence through intuitive visualizations that reveal operational patterns. By combining the Tickets pipeline with Ticket Actions and Satisfaction Survey Responses, you can analyze resolution times against customer feedback scores to identify service quality trends across different time periods. Track how individual ticket owners handle request volumes using the People and Ticket Owners pipelines, or examine Custom Ticket Fields to understand which issue categories drive the most support traffic. These combined insights help managers optimize team workloads, improve response protocols, and enhance overall customer satisfaction without manual data preparation.

Try out all the features for free for 14 days

How to create Movidesk dashboards in BIMachine

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Movidesk as Data Source

Log into Kondado and add Movidesk as a new data source by entering your API credentials to establish the connection.

2
Select BIMachine Destination

Choose BIMachine as your destination platform and map the Movidesk pipelines you want to replicate, such as Tickets and Satisfaction Survey Responses.

3
Configure Dashboard Refresh

Set your preferred update frequency in Kondado to keep your BIMachine visualizations current, then start building charts and reports with your replicated support data.

Access Movidesk data in BIMachine and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Movidesk > Airtable
Alteryx
Movidesk > Alteryx
Amazon Quicksight
Movidesk > Amazon Quicksight
BIMachine
Movidesk > BIMachine
Cortex
Movidesk > Cortex
Data Studio
Movidesk > Data Studio
Geckoboard
Movidesk > Geckoboard
Grafana
Movidesk > Grafana
IBM Cognos Analytics
Movidesk > IBM Cognos Analytics
Klipfolio
Movidesk > Klipfolio
Looker Studio
Movidesk > Looker Studio
Looker
Movidesk > Looker
Looqbox
Movidesk > Looqbox
Metabase
Movidesk > Metabase
Microstrategy
Movidesk > Microstrategy
Pentaho
Movidesk > Pentaho
Power BI
Movidesk > Power BI
Qlik Cloud Analytics
Movidesk > Qlik Cloud Analytics
Qlik Sense
Movidesk > Qlik Sense
Qlik
Movidesk > Qlik
QlikView
Movidesk > QlikView
Redash
Movidesk > Redash
Superset
Movidesk > Superset
Tableau
Movidesk > Tableau
BI TOTVS
Movidesk > BI TOTVS
Zoho Analytics
Movidesk > Zoho Analytics

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Why Kondado?

Focus on extracting value from your data and leave the rest to us

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in BIMachine automatically

How do I connect Movidesk to BIMachine using Kondado? ▼
Start by adding Movidesk as a data source in your Kondado account and authenticate with your credentials. Then select BIMachine as your destination and choose which pipelines you want to replicate, such as Tickets or Satisfaction Survey Responses.
What support metrics can I track in BIMachine with Movidesk data? ▼
You can monitor ticket resolution times, first response rates, and customer satisfaction scores by visualizing data from the Tickets and Satisfaction Survey Responses pipelines. Analyze trends in ticket volume and identify peak support hours to optimize staffing decisions.
How often does Movidesk data update in my BIMachine dashboards? ▼
Kondado updates your data on a configurable schedule that you control, with options ranging from every five minutes to daily refreshes. This ensures your BIMachine reports reflect recent support activities without manual intervention.
Can I share Movidesk dashboards with my team in BIMachine? ▼
Yes, once you build your visualizations in BIMachine, you can share reports with team members, managers, or stakeholders who need visibility into support operations. This keeps everyone aligned on key performance indicators and service levels.
Does Kondado offer report templates for Movidesk in BIMachine? ▼
Kondado focuses on providing the data infrastructure for your custom dashboards rather than pre-built templates. You have full flexibility to design BIMachine visualizations that match your specific support workflows and business requirements.
Can I combine Movidesk data with other sources in BIMachine? ▼
Absolutely, you can send Movidesk data to BigQuery or PostgreSQL alongside information from other platforms, then connect BIMachine to analyze combined datasets for comprehensive business insights.
What Movidesk pipelines are available for visualization in BIMachine? ▼
You can replicate nine pipelines including Tickets, Ticket Actions, Ticket Owners, People, and Satisfaction Survey Responses, giving you access to 164 fields of support data for detailed analysis.
How do I track parent and child ticket relationships in BIMachine? ▼
Use the Parent/Child Tickets pipeline to visualize hierarchical ticket structures, helping you analyze how related issues are resolved and identify patterns in complex support requests that require multiple steps.

Try out all the features for free for 14 days