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Connect Movidesk to Pentaho: Dashboards in Minutes

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Connect Movidesk to Pentaho

Movidesk

Pentaho

Connecting your support data to analytics tools helps you make better decisions about customer service operations and team productivity. With Kondado, you can replicate data from Movidesk directly into Pentaho without complex technical setup or intermediate databases. Simply select your data endpoints, choose your preferred refresh schedule, and start building visual reports that reveal ticket trends, agent performance, and customer satisfaction patterns across your organization.

available pipelines

164

extractable fields

✓No code, no spreadsheets
✓Auto-refreshed data
✓14-day free trial

Connect Movidesk now →

Try out all the features for free for 14 days

Kondado provides a direct connection between Movidesk and Pentaho, allowing business teams to create automatically updated reports on a configurable schedule ranging from every 5 minutes to daily, with no coding required.

This approach eliminates manual data exports and gives operations teams immediate access to current support metrics for faster decision-making. You can track resolution times, monitor ticket volumes, and analyze customer feedback patterns using Pentaho’s visualization capabilities to identify bottlenecks. Whether you need frequent updates for active monitoring or daily summaries for strategic reviews, your Movidesk data stays synchronized and ready for analysis without IT intervention.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Movidesk data available in Pentaho

Each item below is automatically replicated by Kondado from Movidesk into Pentaho — no schema setup, no manual mapping.

available pipelines

164

extractable fields

∞

Auto-refresh

Available integrations

Ticket Actions

Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.

Custom Ticket Fields

Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.

Ticket Clients

Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.

Ticket Owners

Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.

Satisfaction Survey Questions

Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.

People

Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.

Satisfaction Survey Responses

Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.

Tickets

Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.

Parent/Child Tickets

Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.

Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

Combining Movidesk’s support information with Pentaho’s visualization tools opens new possibilities for understanding your service operations. By accessing pipelines like Tickets, Ticket Actions, and Satisfaction Survey Responses, you can create comprehensive views of your support lifecycle. Analyze how ticket volumes correlate with customer satisfaction scores, track which actions resolve issues fastest, and identify patterns in client requests that help you optimize staffing and response protocols.

Operations managers can blend Ticket Owners data with resolution metrics to balance team workloads effectively, while support leaders monitor Custom Ticket Fields to spot emerging issue categories. These insights enable proactive service improvements and data-driven resource allocation that directly impact customer experience and retention.

Try out all the features for free for 14 days

How to create Movidesk dashboards in Pentaho

Visualize your data automatically — no spreadsheet exports or custom scripts.

Connect Movidesk to Kondado

Add Movidesk as a data source by entering your API credentials and selecting the pipelines you want to replicate. Kondado automatically configures the connection to your support data without requiring technical setup.

Select Pentaho Destination

Choose Pentaho as your destination and define how you want the data structured for your reports. You can also send the same data to BigQuery or PostgreSQL if you use multiple analytics tools.

Configure Refresh and Build Dashboards

Set your update schedule from 5 minutes to daily based on your reporting needs, then start creating visualizations in Pentaho. Your Movidesk data will stay current automatically, allowing you to focus on analyzing ticket trends rather than manual updates.

Access Movidesk data in Pentaho and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes

PostgreSQL

Pushwoosh

RDStation CRM

RDStation

Recruiterbox

Salesforce Marketing Cloud (Exact Target)

Salesforce

SenseData

Shopify

SQLServer

Stilingue

Superlogica

Sympla

Taboola

Tangerino

TikTok Ads

TikTok Organic

Tiny ERP

Toggl

Tray

Trello

Twilio

VNDA

VTEX

Wake Commerce

Webhook

Wootric

WordPress

X Ads

YouTube

Zeeng

Zendesk Chat (Zopim)

Zendesk

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Movidesk > Airtable

Movidesk > Alteryx

Movidesk > Amazon Quicksight

Movidesk > BIMachine

Movidesk > Cortex

Movidesk > Data Studio

Movidesk > Geckoboard

Movidesk > Grafana

Movidesk > IBM Cognos Analytics

Movidesk > Klipfolio

Movidesk > Looker Studio

Movidesk > Looker

Movidesk > Looqbox

Movidesk > Metabase

Movidesk > Microstrategy

Movidesk > Pentaho

Movidesk > Power BI

Movidesk > Qlik Cloud Analytics

Movidesk > Qlik Sense

Movidesk > Qlik

Movidesk > QlikView

Movidesk > Redash

Movidesk > Superset

Movidesk > Tableau

Movidesk > BI TOTVS

Movidesk > Zoho Analytics

Related on Kondado

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Predictable pricing

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Pentaho automatically

How do I connect Movidesk to Pentaho using Kondado? ▼

Start by adding Movidesk as a data source in your Kondado account and authenticate with your credentials. Then select Pentaho as your destination, choose which pipelines you want to replicate, and set your preferred update schedule. The connection works directly without requiring intermediate databases or complex configuration.

What support metrics can I track by visualizing Movidesk data in Pentaho? ▼

You can monitor ticket resolution times, first response rates, and agent workload distribution using the Tickets and Ticket Owners pipelines. Combine Satisfaction Survey Responses with Ticket Actions to correlate customer feedback with specific support interactions. These metrics help identify training needs and process improvements that boost customer satisfaction.

How frequently does Movidesk data refresh in Pentaho reports? ▼

Kondado offers configurable update schedules ranging from every 5 minutes to daily, depending on your monitoring needs. For active support centers, 15-minute updates provide current visibility without overwhelming your systems. Daily refreshes work well for strategic reviews and executive reporting.

Can I create custom dashboards in Pentaho using Movidesk data? ▼

Yes, you can build entirely custom dashboards tailored to your specific support workflows and business questions. Combine data from Tickets, Ticket Clients, and Parent/Child Tickets to visualize escalation patterns and client history. Since no pre-built templates exist, you design exactly what your team needs to see.

Is it possible to share Movidesk dashboards with stakeholders who don't use Pentaho? ▼

Pentaho allows you to export reports as PDFs or schedule automated email distributions to keep everyone informed. You can also send the same Movidesk data to Google Sheets or Power BI if colleagues prefer those platforms for viewing dashboards.

Do I need coding skills to visualize Movidesk data in Pentaho? ▼

No coding is required to establish the connection or replicate your data. Kondado handles the technical setup automatically, allowing you to focus on designing charts and reports in Pentaho's visual interface. Business users can manage the entire process from connection to dashboard creation.

What Movidesk information is available to visualize in Pentaho? ▼

You can access nine different pipelines including Tickets, Ticket Actions, Satisfaction Survey Responses, People, and Custom Ticket Fields. This covers everything from basic ticket metadata to complex relationships like Parent/Child Tickets and detailed customer satisfaction feedback.

Try out all the features for free for 14 days

Get started for free

Get started for free

Get started for free

Connect Movidesk to Pentaho: Dashboards in Minutes

Get started for free

Movidesk data available in Pentaho

Available integrations

How to create Movidesk dashboards in Pentaho

Connect Movidesk to Kondado

Select Pentaho Destination

Configure Refresh and Build Dashboards

Access Movidesk data in Pentaho and combine it with dozens of other data sources

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Linkedin

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes