Connect Movidesk to Superset: Dashboards in Minutes

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Movidesk
Superset

Visualize Movidesk Data in Superset with Kondado

You can visualize Movidesk data in Superset by using Kondado to replicate your support information directly into your visualization tool. Our platform offers a direct connection that sends ticket information, client details, and satisfaction survey results to Superset without requiring any technical setup or intermediate databases.

Business teams simply choose which pipelines they need, set their preferred update frequency, and start building charts and reports that help them understand support trends, track team performance, and make faster decisions every day.

Kondado connects Movidesk to Superset via a direct connection, offering nine available pipelines with 164 fields including Tickets, Ticket Actions, and Satisfaction Survey Responses, allowing business users to build updated support dashboards on a configurable schedule without writing code or managing databases.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

With your Movidesk data in Superset, you can combine the Tickets pipeline with Ticket Actions and Satisfaction Survey Responses to see the complete story behind every support request. Operations managers can visualize resolution times, identify recurring issues, and measure customer happiness in a single view. Marketing and client success teams can track which clients generate the most tickets using the Ticket Clients pipeline, monitor how ownership affects outcomes through Ticket Owners, and watch satisfaction scores change over time, turning raw support data into clear actions that improve service quality and retention.

Try out all the features for free for 14 days

Movidesk data available in Superset

9
available pipelines
164
extractable fields

Available integrations

Integration Description
Ticket Actions Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.
Ticket Actions
Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields
Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients
Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners
Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions
Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People
Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses
Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets
Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets
Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.

Try out all the features for free for 14 days

How to create Movidesk dashboards in Superset

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Movidesk to Kondado

Log into Kondado and add Movidesk as a data source by entering your account credentials. Choose the pipelines you want to replicate, such as Tickets and Ticket Actions, to define which support data will be available for visualization.

2
Choose Superset as Destination

Select Superset from the destination list to establish a direct connection that sends your data straight into charts and reports. You can also send the same Movidesk information to Google Sheets or BigQuery if your team needs additional reporting options.

3
Build Dashboards and Set Schedule

Open Superset to create charts and reports using the replicated Movidesk fields, then return to Kondado to set your preferred refresh interval. Your dashboards stay updated on the schedule you choose, from every five minutes to daily, so your team always sees the latest support metrics.

Access Movidesk data in Superset and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Superset automatically

How do I connect Movidesk to Superset using Kondado?
Start by adding Movidesk as a data source in your Kondado account and authenticate with your credentials. Then select Superset as your destination and choose the pipelines you want to replicate, such as Tickets and Ticket Actions. Your data begins flowing immediately after you save the configuration, with updates running on the schedule you define.
What kind of dashboards can I build with Movidesk data in Superset?
You can build custom dashboards that track ticket volume trends, agent workload distribution, and customer satisfaction scores over time. Use the Ticket Owners pipeline to visualize individual agent performance and the Parent/Child Tickets pipeline to understand how complex issues escalate across departments. These views help managers balance team capacity and identify which service categories require more attention.
How often does Movidesk data update in Superset?
Kondado lets you configure an update schedule that fits your business needs, including intervals of five minutes, fifteen minutes, hourly, or daily. This keeps your Superset charts and reports updated without any manual exports or spreadsheet work. You choose the frequency when setting up your connection and can adjust it anytime.
Which KPIs should I track when visualizing Movidesk in Superset?
Focus on metrics like first response time, ticket volume by client segment, and resolution rates using the Tickets and Ticket Clients pipelines. The Satisfaction Survey Responses pipeline helps you track Net Promoter style trends and service quality scores, while Ticket Actions reveals how many steps each request requires. Together these numbers show where your support process speeds up or slows down.
Do I need to build Movidesk dashboards from scratch in Superset?
Yes, you design your own custom dashboards in Superset using the pipelines you choose from Movidesk. This gives you full control to visualize ticket workflows, satisfaction trends, and client details in ways that match your internal processes. Your team gets exactly the insights they need without generic or irrelevant charts.
How do I share Movidesk dashboards with my team in Superset?
Superset offers built-in sharing features that let you distribute dashboards and individual charts to stakeholders across your organization. Once your Movidesk data is connected through Kondado, anyone with access can view updated reports without needing to log into Movidesk directly. This makes it easy for managers, executives, and client success teams to stay aligned on support performance.
What Movidesk data can I analyze in Superset besides tickets?
Beyond the Tickets pipeline, you can replicate Ticket Clients to analyze customer segments, People to understand user profiles, and Custom Ticket Fields to capture specialized business categories. Satisfaction Survey Questions and Responses let you measure service quality, while Parent/Child Tickets helps you track how issues relate and escalate. This wide range of pipelines gives you a complete view of your support operation, and you can send the same data to other destinations such as Power BI or Google Sheets whenever needed.

Try out all the features for free for 14 days