Connect Movidesk to Amazon Quicksight: Dashboards in Minutes

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Movidesk
Amazon Quicksight

Visualize Movidesk Data in Amazon Quicksight

You can visualize Movidesk data in Amazon Quicksight by connecting your support management system to Kondado and selecting Quicksight as your destination. Kondado provides a direct connection that replicates your Movidesk information on a configurable schedule, ranging from every five minutes to daily, without requiring any technical setup or manual exports. Your team gets fresh visual data inside Amazon Quicksight to monitor ticket workflows, client interactions, and team performance from a single place.

Kondado connects Movidesk to Amazon Quicksight through a Via Kondado connection, offering 9 pipelines and 164 fields with no intermediate databases and no code required.

Business users, marketing teams, and operations teams at SMBs and agencies turn complex support records into clear charts that drive faster decisions. With automated updates and an intuitive setup, you spend less time preparing information and more time analyzing satisfaction trends, response bottlenecks, and agent workloads. The result is a practical, always-current view of your help desk operations that helps you improve service quality and customer retention without waiting on busy technical teams.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

With the Tickets and Ticket Actions pipelines flowing into Amazon Quicksight, managers can build custom views that reveal resolution times, peak demand periods, and recurring issue patterns across the help desk. The Satisfaction Survey Responses pipeline adds customer feedback directly into the same environment, so you can correlate service quality scores with specific support events and agent assignments. When you combine these datasets with the Ticket Owners pipeline, operations and support leaders gain complete clarity to adjust staffing levels, refine priorities, and improve the overall customer experience without relying on spreadsheets.

Try out all the features for free for 14 days

Movidesk data available in Amazon Quicksight

9
available pipelines
164
extractable fields

Available integrations

Integration Description
Ticket Actions Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.
Ticket Actions
Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields
Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients
Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners
Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions
Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People
Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses
Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets
Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets
Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.

Try out all the features for free for 14 days

How to create Movidesk dashboards in Amazon Quicksight

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Add Movidesk as Data Source

Log into Kondado and add Movidesk as a new data source by entering your account details. Select the pipelines you want to replicate, such as Tickets and Satisfaction Survey Responses, so the right information flows into your reporting environment.

2
Select Amazon Quicksight Destination

Pick Amazon Quicksight from the available destinations and define how often you want your data to refresh, from every five minutes to daily. You may also deliver Movidesk data to Power BI, Looker Studio, or BigQuery for additional reporting needs.

3
Build Dashboards and Configure Refresh

Once your data appears in Amazon Quicksight, build custom dashboards with charts and filters that track ticket trends and customer satisfaction. Return to Kondado anytime to adjust the refresh schedule so your reports stay updated automatically without manual exports.

Access Movidesk data in Amazon Quicksight and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Amazon Quicksight automatically

How do I connect Movidesk to Amazon Quicksight without coding?
Start by adding Movidesk as a data source inside your Kondado account and provide your account details. Then choose Amazon Quicksight as the destination and select the pipelines you want to replicate. Kondado handles the data delivery, so your fields appear in Quicksight ready for visualization without writing any scripts.
What custom dashboards can I build with Movidesk data in Amazon Quicksight?
You can build dashboards that track ticket volume trends, first response times, and agent productivity using the Tickets and Ticket Owners pipelines. Add Satisfaction Survey Responses to measure customer happiness after each resolved issue. Operations teams often create views that combine Parent/Child Tickets to visualize escalation paths and identify which requests need managerial attention.
How often does Movidesk data update in Amazon Quicksight?
You choose the refresh schedule that fits your business, selecting intervals as frequent as five minutes or as spaced as daily updates. Once configured, Kondado keeps your Amazon Quicksight datasets updated automatically according to that schedule. This means your team always sees current ticket statuses without manual exports.
Which KPIs should I track when visualizing Movidesk in Amazon Quicksight?
Focus on metrics like average resolution time, tickets opened versus resolved, and customer satisfaction scores derived from the Satisfaction Survey Responses pipeline. You can also monitor individual agent workloads using the Ticket Owners pipeline and identify bottlenecks by analyzing Ticket Actions over time. These indicators help support leaders make staffing and training decisions quickly.
Are there report templates available for Movidesk and Amazon Quicksight?
Kondado does not offer pre-built report templates for this combination, so you have full freedom to design custom dashboards that match your workflow. Build exactly the views your team needs, from high-level executive summaries to detailed operational breakdowns. Every chart and filter is tailored to your specific support processes and business goals.
Can I share Movidesk dashboards built in Amazon Quicksight with my team?
Yes, once your data is in Amazon Quicksight, you can share reports and dashboards with colleagues across your organization. Quicksight lets you control viewer permissions, so marketing, operations, and leadership teams each see relevant insights. This keeps everyone aligned on service performance without exporting files or managing separate versions.
Can I send Movidesk data to other tools besides Amazon Quicksight?
Absolutely, Kondado lets you replicate Movidesk data to multiple destinations including Power BI, Looker Studio, Google Sheets, and BigQuery. You can also deliver information to MySQL, Excel, Redshift, SQL Server, or Amazon S3 depending on your reporting needs. This flexibility ensures your support data reaches every team in the format they prefer.

Try out all the features for free for 14 days