Connect Movidesk to Alteryx: Dashboards in Minutes

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Visualize Movidesk Data in Alteryx with Kondado

You can visualize Movidesk data in Alteryx by connecting your support management system through Kondado. Our platform offers a direct connection that replicates your Movidesk information on a configurable schedule, delivering fresh data straight to Alteryx without intermediate databases or complex setup. Business teams simply choose the pipelines they need, set the update frequency, and start building visual reports that turn ticket and customer data into clear insights.

Kondado connects Movidesk to Alteryx via a direct “Via Kondado” connection, replicating data on a configurable schedule so operations and support teams can build visual reports without writing code or managing databases.

With automated updates available every 5 minutes, 15 minutes, hourly, or daily, your Alteryx reports always reflect the latest ticket actions, client information, and satisfaction responses. This means marketing and operations teams at SMBs and agencies can track support trends, identify bottlenecks, and make faster customer service decisions using familiar visual tools.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Combining Movidesk with Alteryx gives support and operations leaders a complete view of their customer service performance. By bringing in pipelines such as Tickets, Ticket Actions, and Satisfaction Survey Responses, you can analyze resolution times, track agent workload, and measure customer happiness directly in Alteryx. These insights help teams spot recurring issues, balance ticket assignments, and improve response quality using automatically updated Alteryx visuals.

You can also cross-reference Ticket Clients and People data to understand which customer segments generate the most requests, enabling smarter resource allocation and proactive outreach. With all your Movidesk information flowing into Alteryx on a configurable schedule, your reports stay current and your team can focus on delivering better service.

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Movidesk data available in Alteryx

available pipelines

164

extractable fields

Available integrations

Integration	Description
Ticket Actions	Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields	Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients	Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners	Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions	Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People	Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses	Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets	Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets	Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.

Ticket Actions

Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.

Custom Ticket Fields

Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.

Ticket Clients

Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.

Ticket Owners

Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.

Satisfaction Survey Questions

Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.

People

Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.

Satisfaction Survey Responses

Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.

Tickets

Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.

Parent/Child Tickets

Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.

See all available data →

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Alteryx automatically

How do I set up the Movidesk connection to Alteryx in Kondado? ▼

Log into Kondado and add Movidesk as a new data source using your account credentials. Once authenticated, pick Alteryx as the destination, select the pipelines you need, and define your update schedule. The connection starts replicating data immediately, and your Alteryx workspace will receive the selected fields without any intermediate database configuration.

What kind of dashboards can I build with Movidesk data in Alteryx? ▼

You can create custom dashboards that track ticket volume trends, agent productivity, customer satisfaction scores, and resolution timelines. Many teams also build reports that correlate Ticket Owners and Ticket Clients data to analyze workload distribution across accounts. These visualizations turn raw support records into actionable business intelligence for daily standups and quarterly reviews.

How often does Movidesk data update in Alteryx? ▼

You control the refresh schedule inside Kondado, choosing intervals such as every 5 minutes, 15 minutes, hourly, or daily. This keeps your Alteryx reports aligned with your operational needs without manual refreshing. For fast-paced support environments, shorter intervals ensure decision-makers see current ticket statuses throughout the day.

Which KPIs should I track when visualizing Movidesk in Alteryx? ▼

Common KPIs include average resolution time, first response time, ticket backlog size, and satisfaction survey scores. By combining the Tickets pipeline with Satisfaction Survey Responses, you can correlate service speed with customer happiness. Monitoring these metrics helps managers identify training needs and optimize staffing during peak periods.

How do I start building Movidesk reports in Alteryx without existing layouts? ▼

You can design custom dashboards from scratch by selecting the exact Movidesk pipelines you need in Kondado. This gives you full control to create Alteryx visualizations around your unique ticket workflows, client segments, and satisfaction metrics. Every report is tailored to your specific operational questions and team structure.

Can I share Movidesk dashboards with colleagues who do not use Alteryx? ▼

Yes, Alteryx allows you to publish and share reports with stakeholders across your organization. You can also route the same Movidesk data to Google Sheets, Looker Studio, or Power BI so teammates can view insights in their preferred tool. This keeps support managers, operations leads, and executives aligned on ticket trends.

Is it possible to blend Movidesk data with other business sources in Alteryx? ▼

Yes, once Kondado delivers your selected Movidesk pipelines into Alteryx, you can blend them with information from PostgreSQL, BigQuery, or Excel. This lets you build unified reports that connect support tickets with sales activities or marketing campaigns. The result is richer context for decisions that span multiple departments.

Try out all the features for free for 14 days

Get started for free

Get started for free

Get started for free

Connect Movidesk to Alteryx: Dashboards in Minutes

Get started for free

Visualize Movidesk Data in Alteryx with Kondado

Movidesk data available in Alteryx

Available integrations

How to create Movidesk dashboards in Alteryx

Connect Movidesk as data source

Select Alteryx as destination

Build dashboards and configure refresh

Access Movidesk data in Alteryx and combine it with dozens of other data sources

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