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Kondado makes it simple to display your support metrics from Movidesk inside Geckoboard dashboards. You connect Movidesk as a data source, choose the pipelines you want to replicate, and set your preferred update frequency. There is no coding required and no intermediate databases to manage, so business teams can start quickly without relying on technical staff.
Once your data flows into Geckoboard, you can build visual reports that track ticket volume, response trends, and customer satisfaction. This gives support managers and operations leaders the insights they need to allocate resources, spot bottlenecks, and improve service quality every day.
With Kondado, you connect Movidesk to Geckoboard via a single “Via Kondado” connection that skips intermediate databases entirely. You get access to 9 pipelines and 164 fields, including Tickets, Ticket Actions, and Satisfaction Survey Responses, with automated updates running on the schedule you choose: every 5 minutes, 15 minutes, hourly, or daily.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
By combining Movidesk data in Geckoboard, you can monitor the health of your help desk at a glance. The Tickets pipeline lets you visualize open request counts and resolution trends over time, while Ticket Owners helps you balance workload across your support team. You can also use Satisfaction Survey Responses to track customer happiness scores alongside ticket volume, making it easier to see how service quality impacts customer loyalty. With Ticket Actions, managers can review workflow steps and identify where requests slow down, turning raw support data into actionable decisions that improve operations.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Ticket Actions | Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows. |
| Custom Ticket Fields | Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs. |
| Ticket Clients | Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis. |
| Ticket Owners | Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments. |
| Satisfaction Survey Questions | Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question. |
| People | Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management. |
| Satisfaction Survey Responses | Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis. |
| Tickets | Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests. |
| Parent/Child Tickets | Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
In Kondado, add Movidesk as a data source and authenticate your account. Then select the pipelines you want to replicate, such as Tickets or Satisfaction Survey Responses.
Pick Geckoboard from the destination list to receive your Movidesk data. Kondado handles the routing automatically, so your support metrics flow straight into your visualization tool.
In Geckoboard, create widgets using your replicated Movidesk fields to track ticket trends and team performance. Set your preferred update frequency in Kondado to keep reports current automatically, and replicate the same data to Google Sheets or BigQuery if your team needs additional formats.
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Try out all the features for free for 14 days