Dashboards in minutes

Connect Huggy to Geckoboard: Dashboards in Minutes

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Connect Huggy to Geckoboard

Kondado lets you display your Huggy customer service metrics on Geckoboard TV dashboards without any technical setup or intermediate databases. Simply select Huggy as your data source, choose Geckoboard as your destination, and start building visual reports in minutes. You can track omnichannel conversations, agent productivity, and lead capture performance directly on your office screens to keep everyone aligned on key priorities and performance goals.

4
available pipelines
33
extractable fields
  • No code, no spreadsheets
  • Auto-refreshed data
  • 14-day free trial

Try out all the features for free for 14 days

Your marketing and support teams can monitor chat volumes, response times, and customer satisfaction scores on a configurable schedule that fits your business needs. This automated data flow helps you make faster decisions about resource allocation and customer engagement strategies without manual exports or complex spreadsheet maintenance. Whether you need updates every five minutes for active support floors or daily summaries for executive reviews, your dashboards stay current automatically without manual intervention.

Kondado creates a direct connection between Huggy and Geckoboard, replicating your Agents, Contacts, Chats, and Chat Satisfaction Surveys data to keep your dashboards updated automatically with near-real-time customer service metrics.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Huggy data available in Geckoboard

Each item below is automatically replicated by Kondado from Huggy into Geckoboard — no schema setup, no manual mapping.

4
available pipelines
33
extractable fields
Auto-refresh

Available integrations

Agents
Table contains information about agents, including fields such as id, name, and department.
Contacts
Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats
Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys
Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.

Try out all the features for free for 14 days

By combining Huggy’s customer communication data with Geckoboard’s visualization capabilities, you can create powerful reports that drive immediate operational improvements across your support and sales teams. The Agents pipeline lets you track individual and team performance metrics like resolution rates and availability, while the Chat Satisfaction Surveys pipeline helps you monitor customer happiness trends and identify specific coaching opportunities. Visualizing the Contacts pipeline alongside active Chats data enables you to correlate lead volume with conversation quality, giving your team immediate visibility into which marketing campaigns generate the most engaged prospects and satisfied customers.

Try out all the features for free for 14 days

How to create Huggy dashboards in Geckoboard

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Huggy as your data source

Authenticate your Huggy account in Kondado by entering your API credentials and selecting the data pipelines you want to replicate, such as Agents, Contacts, or Chats.

2
Select Geckoboard as destination

Choose Geckoboard from the available destinations to establish a direct connection that sends your customer service data to your visualization platform without intermediate databases.

3
Configure refresh and build dashboards

Set your preferred update frequency, from five-minute intervals to daily schedules, then create visual reports in Geckoboard using your replicated Huggy data to monitor team performance and customer satisfaction.

Access Huggy data in Geckoboard and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Huggy data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Huggy data in Geckoboard automatically

How do I connect my Huggy account to Geckoboard using Kondado?
Start by adding Huggy as a new data source in your Kondado account and enter your API credentials. Then select Geckoboard as the destination and choose which data pipelines you want to replicate, such as Agents, Contacts, or Chats. Your data will begin flowing immediately, and you can start building dashboards within minutes.
What customer service KPIs can I track from Huggy in Geckoboard?
You can visualize metrics like average response time, chat resolution rates, agent availability, and customer satisfaction scores using the Chats and Chat Satisfaction Surveys pipelines. Track individual agent performance through the Agents pipeline to identify top performers and coaching needs. You can also monitor lead capture trends by analyzing contact growth patterns from the Contacts pipeline.
How often does my Huggy data update in Geckoboard?
Kondado updates your data on a configurable schedule that you control, with options ranging from every five minutes to daily refreshes. This flexibility lets you choose near-real-time updates for active support floors or hourly summaries for executive reports. Your Geckoboard dashboards refresh automatically based on the schedule you set, ensuring your team always sees current metrics.
Can I share my Huggy Geckoboard dashboards with my team?
Yes, once your data is flowing to Geckoboard, you can display dashboards on office TV screens, share links with stakeholders, or embed widgets in internal tools. Your customer support, marketing, and operations teams can view the same live metrics simultaneously, keeping everyone aligned on service levels and lead generation performance. Geckoboard's sharing features work seamlessly with data replicated through Kondado.
Do I need technical skills or coding knowledge to set this up?
No coding is required to connect Huggy to Geckoboard with Kondado. The setup process uses simple point-and-click configuration to authenticate your Huggy account and select your data pipelines. Business users can complete the entire connection in minutes without involving IT teams or writing API queries.
Can I send Huggy data to other tools besides Geckoboard?
Yes, Kondado supports multiple destinations including Power BI, Looker Studio, Google Sheets, BigQuery, and PostgreSQL. You can replicate your customer service data to several platforms simultaneously to support different departmental needs. For example, send high-level metrics to Geckoboard for TV displays while routing detailed data to Google Sheets for deeper analysis.
What specific Huggy data can I visualize in Geckoboard?
You can access four main data pipelines: Agents for team performance tracking, Contacts for lead management analysis, Chats for conversation volume and timing metrics, and Chat Satisfaction Surveys for customer feedback scores. Each pipeline contains specific fields like agent names, chat timestamps, contact details, and satisfaction ratings that you can transform into visual KPIs, trend charts, and performance leaderboards.

Try out all the features for free for 14 days