Dashboards in minutes

Connect Huggy to Pentaho: Dashboards in Minutes

Get started for free

No credit card required | 14 days | 10 million records | 30 pipelines

sso google logo
Sign up with Google
sso facebook logo
Sign up with Facebook
sso microsoft logo
Sign up with Microsoft
sso linkedin logo
Sign up with Linkedin

or sign up with your email

By signing up, you agree to Kondado’s Terms of service and Privacy policy

Connect Huggy to Pentaho

Kondado connects your Huggy account to Pentaho through a direct “Via Kondado” connection that eliminates complex setup and intermediate databases. Simply select Huggy as your data source and Pentaho as your destination, then choose which pipelines to activate. The platform handles automated data replication on your preferred schedule, from every 5 minutes to daily, ensuring your visualizations stay current without manual exports or technical maintenance.

4
available pipelines
33
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Huggy now →

Try out all the features for free for 14 days

Kondado enables direct replication of Huggy customer service data into Pentaho, allowing business teams to build automated reports that update on a configurable schedule ranging from 5 minutes to 24 hours without coding or database management.

Marketing and operations teams can transform raw conversation data from Huggy into actionable insights using Pentaho’s visualization capabilities. Monitor agent productivity, track lead engagement across channels, and analyze customer satisfaction trends through automated dashboards that refresh based on your business needs. This connection empowers SMBs and agencies to make data-driven decisions faster by visualizing support metrics alongside sales data in one centralized view.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Huggy data available in Pentaho

Each item below is automatically replicated by Kondado from Huggy into Pentaho — no schema setup, no manual mapping.

4
available pipelines
33
extractable fields
∞
Auto-refresh

Available integrations

Agents
Table contains information about agents, including fields such as id, name, and department.
Contacts
Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats
Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys
Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

Combine Huggy’s Agents, Contacts, and Chats pipelines in Pentaho to create comprehensive customer service dashboards that reveal operational bottlenecks and conversion opportunities. Analyze how specific team members handle conversation volumes from your Contacts data while tracking resolution times through Chats timestamps to optimize staffing decisions during peak hours.

Layer in the Chat Satisfaction Surveys pipeline to correlate service quality metrics with individual agent performance and identify specific training needs that improve customer retention. This combination enables marketing and operations teams to trace lead quality from initial contact through conversation history to closed deals, creating a complete view of your omnichannel communication ROI while monitoring response efficiency across all digital channels.

Try out all the features for free for 14 days

How to create Huggy dashboards in Pentaho

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Huggy as Data Source

Log into Kondado and add Huggy as a new data source by entering your authentication credentials. Select the specific pipelines you want to replicate, such as Agents, Contacts, or Chats.

2
Select Pentaho as Destination

Choose Pentaho from the available destinations and configure your connection settings without needing intermediate databases. This establishes the direct link between your Huggy data and visualization environment.

3
Build Dashboards and Configure Refresh

Create your custom reports in Pentaho using the replicated Huggy data and set your preferred update schedule. Choose refresh intervals from every 5 minutes to daily to keep insights current automatically.

Access Huggy data in Pentaho and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Huggy data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Huggy > Airtable
Alteryx
Huggy > Alteryx
Amazon Quicksight
Huggy > Amazon Quicksight
BIMachine
Huggy > BIMachine
Cortex
Huggy > Cortex
Data Studio
Huggy > Data Studio
Geckoboard
Huggy > Geckoboard
Grafana
Huggy > Grafana
IBM Cognos Analytics
Huggy > IBM Cognos Analytics
Klipfolio
Huggy > Klipfolio
Looker Studio
Huggy > Looker Studio
Looker
Huggy > Looker
Looqbox
Huggy > Looqbox
Metabase
Huggy > Metabase
Microstrategy
Huggy > Microstrategy
Pentaho
Huggy > Pentaho
Power BI
Huggy > Power BI
Qlik Cloud Analytics
Huggy > Qlik Cloud Analytics
Qlik Sense
Huggy > Qlik Sense
Qlik
Huggy > Qlik
QlikView
Huggy > QlikView
Redash
Huggy > Redash
Superset
Huggy > Superset
Tableau
Huggy > Tableau
BI TOTVS
Huggy > BI TOTVS
Zoho Analytics
Huggy > Zoho Analytics

Related on Kondado

Hundreds of data-driven companies trust Kondado
arezzo
brf
Contabilizei
dpz
Experian
grupo_soma
inpress
multilaser
olist
unimed
v4_company
yooper

Why Kondado?

Focus on extracting value from your data and leave the rest to us

shape-data-to-dashboards icon-data-multiple-destinations

Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

Learn More About Our Platform →
shape-data-to-dashboards icon-data-multiple-destinations

From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →
shape-data-to-dashboards icon-data-dollar

Predictable pricing

No surprise invoices, pick a plan and change it anytime

Check out our plans →

Frequently Asked Questions (FAQ)

Answers about visualizing Huggy data in Pentaho automatically

How do I connect Huggy to Pentaho without technical setup? ▼
Start by adding Huggy as a data source in your Kondado account and authenticate with your credentials. Then select Pentaho as your destination and choose which pipelines to activate, such as Agents, Contacts, or Chats. Kondado manages the connection directly without requiring intermediate databases or coding knowledge.
What customer service KPIs can I track in Pentaho using Huggy data? ▼
Monitor average response times by analyzing the Chats pipeline timestamps to identify efficiency trends across your team. Track agent productivity metrics using the Agents pipeline combined with chat volumes, and measure customer satisfaction scores through the Chat Satisfaction Surveys data to identify coaching opportunities.
How often does Huggy data update in Pentaho reports? ▼
You configure the update frequency based on your business needs, choosing intervals from every 5 minutes to daily updates. This automated refresh keeps your Pentaho reports current without manual data exports, ensuring your team always accesses the latest conversation metrics and agent performance data.
Can I build agent performance dashboards in Pentaho with Huggy data? ▼
Yes, combine the Agents pipeline with Chats data to visualize individual workload distribution and resolution efficiency. Create comparative views showing conversation volumes, average handling times, and satisfaction ratings per team member to identify top performers and training priorities.
Is there a template for Huggy customer satisfaction reports in Pentaho? ▼
Kondado does not provide pre-built report templates for this connection, allowing you to design custom dashboards that match your specific KPIs. Build personalized satisfaction analysis views using the Chat Satisfaction Surveys pipeline combined with agent data to track the metrics most relevant to your service goals.
How do I share Huggy dashboards with my marketing team in Pentaho? ▼
Once you build your visualizations in Pentaho, use the platform's native sharing features to distribute reports to stakeholders. Your marketing team can access automated insights about lead quality and conversation outcomes without needing direct access to Huggy or Kondado.
Can I combine Huggy data with other sources in Pentaho? ▼
Yes, you can replicate data from additional sources like BigQuery or PostgreSQL into Pentaho alongside your Huggy information. This allows you to create unified reports that correlate customer service metrics with sales data from your CRM or financial systems.

Try out all the features for free for 14 days