Connect Huggy to Looker: Dashboards in Minutes
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Visualize Huggy Data in Looker
Kondado makes it simple to visualize your Huggy customer service and marketing data directly in Looker without writing code or managing complex infrastructure. By connecting Huggy as your data source, you can replicate information from your omnichannel conversations into Looker on a configurable schedule that fits your business needs. This direct integration allows marketing teams and operations managers to transform raw chat data, contact details, and agent performance metrics into actionable visual insights.
Kondado connects Huggy to Looker through a direct “Via Kondado” connection, eliminating intermediate databases and enabling automated data updates every 5 minutes, 15 minutes, hourly, or daily based on your configuration.
With this setup, business users can focus on analyzing customer satisfaction trends and lead conversion patterns rather than worrying about technical data preparation. Your teams gain immediate access to consolidated communication metrics that support faster decision-making and improved customer experience strategies.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Once your Huggy data flows into Looker, you can build comprehensive dashboards that combine agent performance from the Agents pipeline with customer interaction history from the Chats pipeline. Track response times, monitor chat volumes across channels, and analyze satisfaction scores from the Chat Satisfaction Surveys pipeline to identify training opportunities and service quality trends. This unified view helps marketing and support teams optimize their omnichannel strategies, allocate resources efficiently, and understand which communication channels drive the best customer engagement outcomes.
Try out all the features for free for 14 days
Huggy data available in Looker
Available integrations
| Integration | Description |
|---|---|
| Agents | Table contains information about agents, including fields such as id, name, and department. |
| Contacts | Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management. |
| Chats | Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat. |
| Chat Satisfaction Surveys | Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis. |
Try out all the features for free for 14 days
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