Dashboards in minutes

Connect Huggy to Metabase: Dashboards in Minutes

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No credit card required | 14 days | 10 million records | 30 pipelines

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Connect Huggy to Metabase

How to visualize Huggy data in Metabase? With Kondado, you connect your Huggy account as a data source and send information directly to Metabase without technical complexity. The platform replicates your customer service and marketing automation data on a configurable schedule, keeping your dashboards current with automated updates. Business teams can then explore chat performance, agent productivity, and contact engagement through intuitive visualizations that support daily decision-making.

4
available pipelines
33
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Huggy now →

Try out all the features for free for 14 days

Marketing and operations teams gain immediate access to omnichannel communication metrics without waiting for technical resources. You can track lead capture effectiveness, monitor agent response times, and analyze customer satisfaction trends through interactive charts and reports that update automatically.

Kondado connects Huggy to Metabase via a direct integration that requires no intermediate databases or coding, allowing business users to visualize support and marketing data with updates configured to run every 5 minutes, 15 minutes, hourly, or daily.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Huggy data available in Metabase

Each item below is automatically replicated by Kondado from Huggy into Metabase — no schema setup, no manual mapping.

4
available pipelines
33
extractable fields
∞
Auto-refresh

Available integrations

Agents
Table contains information about agents, including fields such as id, name, and department.
Contacts
Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats
Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys
Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

When you combine Huggy with Metabase through Kondado, you unlock powerful insights from your customer communication operations. The Agents pipeline reveals team performance patterns and department efficiency, while the Chat Satisfaction Surveys pipeline lets you track feedback scores and identify service quality trends over time. By analyzing the Chats pipeline alongside contact information from the Contacts pipeline, you can measure conversion rates from initial inquiry to closed deal, identify your most engaged leads, and optimize handoff moments between marketing and support teams. These combined datasets help managers make informed decisions about staffing levels, training needs, and customer experience improvements.

Try out all the features for free for 14 days

How to create Huggy dashboards in Metabase

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Add Huggy to your workspace

Select Huggy from the available data sources in your Kondado account and authenticate your credentials to establish the connection.

2
Choose Metabase destination

Select Metabase as where you want to send your data, or explore alternatives like Power BI or Looker Studio for different visualization needs.

3
Build dashboards and set refresh schedule

Select which pipelines to replicate, configure your update frequency from 5 minutes to daily, and begin creating reports in Metabase to visualize chat performance and customer satisfaction metrics.

Access Huggy data in Metabase and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Huggy data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Huggy > Airtable
Alteryx
Huggy > Alteryx
Amazon Quicksight
Huggy > Amazon Quicksight
BIMachine
Huggy > BIMachine
Cortex
Huggy > Cortex
Data Studio
Huggy > Data Studio
Geckoboard
Huggy > Geckoboard
Grafana
Huggy > Grafana
IBM Cognos Analytics
Huggy > IBM Cognos Analytics
Klipfolio
Huggy > Klipfolio
Looker Studio
Huggy > Looker Studio
Looker
Huggy > Looker
Looqbox
Huggy > Looqbox
Metabase
Huggy > Metabase
Microstrategy
Huggy > Microstrategy
Pentaho
Huggy > Pentaho
Power BI
Huggy > Power BI
Qlik Cloud Analytics
Huggy > Qlik Cloud Analytics
Qlik Sense
Huggy > Qlik Sense
Qlik
Huggy > Qlik
QlikView
Huggy > QlikView
Redash
Huggy > Redash
Superset
Huggy > Superset
Tableau
Huggy > Tableau
BI TOTVS
Huggy > BI TOTVS
Zoho Analytics
Huggy > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing Huggy data in Metabase automatically

How do I connect Huggy to Metabase using Kondado? ▼
Start by selecting Huggy as your data source in the Kondado platform and authenticate your account credentials. Then choose Metabase as your destination and select which pipelines you want to replicate, such as Agents, Contacts, or Chats. The connection requires no coding or database configuration, and your data begins flowing to Metabase within minutes.
What customer service KPIs can I track in Metabase with Huggy data? ▼
You can monitor agent response times, chat resolution rates, and customer satisfaction scores using the Chats and Chat Satisfaction Surveys pipelines. Track department performance through the Agents pipeline to identify top performers and coaching opportunities. These metrics help you optimize staffing schedules and improve service quality based on actual conversation data.
How often does Huggy data update in my Metabase dashboards? ▼
Kondado offers configurable refresh schedules ranging from every 5 minutes to daily, depending on your business needs. You can set different frequencies for different pipelines, ensuring high-priority chat data updates frequently while contact lists refresh on a slower schedule. This keeps your Metabase reports current without overwhelming your analytics workflow.
Can I share Huggy dashboards with my team in Metabase? ▼
Yes, once you build dashboards in Metabase using your replicated Huggy data, you can share them with colleagues through Metabase's built-in sharing features. Team members can view reports without needing access to the original Kondado connection. You can also send automated reports via email or embed dashboards in internal tools for broader visibility across your organization.
Do I need technical skills to visualize Huggy data in Metabase? ▼
No coding or database expertise is required to set up the connection or build visualizations. Kondado handles the data replication automatically, and Metabase offers a user-friendly interface for creating charts and reports through point-and-click actions. Business users can start analyzing their Huggy data within minutes of connecting the platforms.
What types of custom reports can I build with Huggy and Metabase? ▼
You can create reports showing agent productivity trends, customer satisfaction evolution, and lead conversion funnels from chat to sale. Combine Huggy data with other sources by sending information to BigQuery or PostgreSQL alongside your Metabase connection. This allows you to build comprehensive dashboards that show the complete customer journey across multiple touchpoints.

Try out all the features for free for 14 days