Connect Hi Platform to Metabase: Dashboards in Minutes
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Visualize Hi Platform Data in Metabase
Kondado makes it simple to visualize Hi Platform data in Metabase without writing code or managing complex infrastructure. Our platform connects your customer relationship data directly to Metabase, allowing you to replicate information on a configurable schedule that fits your business needs. Whether you track support tickets or marketing campaigns, you get automated updates that keep your reports current and actionable for your entire team. Business users can finally access customer insights without waiting for technical resources, turning Hi Platform information into visual dashboards that drive faster decisions.
Kondado provides a direct integration between Hi Platform and Metabase, replicating Tickets data with 220+ fields on a configurable schedule ranging from every 5 minutes to daily, enabling near-real-time customer service analytics without intermediate databases or coding requirements.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With your Hi Platform data flowing into Metabase, you can build comprehensive views of your customer service operations using the Tickets pipeline. Track resolution times, monitor ticket status distributions, and analyze customer interactions by time period to identify peak support hours and team performance trends. Marketing and operations teams can correlate support volume with campaign timing, helping you allocate resources proactively and improve customer satisfaction scores through data-driven decisions. Visualizing account_id patterns alongside status changes reveals which customer segments need attention, enabling targeted retention strategies.
Try out all the features for free for 14 days
Hi Platform data available in Metabase
Available integrations
| Integration | Description |
|---|---|
| Tickets | Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at. |
Try out all the features for free for 14 days
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