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Connecting Hi Platform to Qlik gives your support and marketing teams instant visibility into customer interactions and service performance. With Kondado, you simply authenticate your Hi Platform account as a data source and select which pipelines to replicate into your Qlik environment. The Tickets pipeline brings comprehensive customer service data, including creation timestamps, resolution times, account identifiers, and status histories, directly into Qlik for immediate analysis and decision-making. You can track response times, monitor ticket volumes, identify bottlenecks in your support process, and spot trends in customer satisfaction without writing any code or managing complex technical infrastructure.
Kondado provides a direct Via Kondado connection that replicates Hi Platform Tickets data into Qlik on a configurable schedule ranging from every 5 minutes to daily, delivering 220 fields including interaction details, status changes, and timestamps ready for immediate visualization in your dashboards.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Visualizing Hi Platform Tickets data in Qlik transforms how your operations and marketing teams understand customer service performance and client relationships. You can build custom dashboards that track created_at and resolved_at timestamps to measure average resolution times and identify bottlenecks in your support workflow. Monitor status fields to visualize open versus closed ticket ratios across different time periods, and analyze account_id distributions to identify your highest-need clients requiring immediate attention. These practical insights help operations teams allocate resources efficiently while giving marketing and support managers visibility into trends that inform customer retention strategies and service quality improvements.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Tickets | Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado and select Hi Platform from the available data sources, then enter your account credentials to authenticate. Choose the Tickets pipeline to replicate your customer service data including timestamps, status fields, and interaction details.
Choose Qlik as your visualization destination and configure the connection settings to establish the data flow. This creates a direct link that sends your Hi Platform information straight into Qlik without requiring intermediate storage or complex technical setup.
Set your preferred update frequency, from every 5 minutes to daily, to keep your data current automatically. Then use the replicated Tickets data with its 220 available fields to build custom Qlik dashboards that visualize support trends and customer interactions.
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Try out all the features for free for 14 days