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Kondado lets you connect Zendesk Chat (Zopim) to Qlik in minutes without technical expertise or complex setup. Our platform replicates your chat data directly to Qlik, enabling marketing managers, sales leaders, and data analysts to transform conversation insights into strategic decisions. You choose the update schedule: every 5 minutes, 15 minutes, hourly, or daily, ensuring your reports stay current based on your business needs.
Kondado provides a direct Via Kondado connection that links Zendesk Chat (Zopim) to Qlik without intermediate databases, allowing you to visualize metrics like response time, customer satisfaction, and agent performance in custom dashboards.
With Kondado, your operations team eliminates manual export processes and focuses on analyzing metrics that matter. Automated replication occurs on the schedule you define, keeping your Qlik dashboards updated with the latest conversations between your customers and support agents.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
By combining Zendesk Chat (Zopim) data with Qlik, your operations team can build in-depth analyses of support performance. The Chats pipeline brings detailed information about conversation duration, average response time, and satisfaction ratings, helping you identify bottlenecks and improvement opportunities. Sales leaders track agent productivity on a configurable schedule, while data analysts blend this information with other sources to understand how support impacts sales and retention. With 76 fields available, you visualize details like visitor names, agent identification, and complete session data, building dashboards that reveal customer behavior patterns and operational efficiency.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Chats | Chats table includes information such as duration, average response time, and satisfaction rating. Fields include id, visitor name, agent name, and session data. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Access the Kondado platform, choose Zendesk Chat (Zopim) as your data source, and authenticate with your Zendesk account credentials.
Set Qlik as your visualization tool to receive replicated data from the Chats pipeline, configuring the direct connection without intermediaries.
Create your reports in Qlik using available fields and schedule automatic refresh frequency to keep your analytics updated.
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Try out all the features for free for 14 days