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Connect your Zendesk Chat (Zopim) account to Klipfolio through Kondado to start monitoring customer conversations as actionable business metrics. Our no-code platform replicates your chat data on a configurable schedule, ensuring your dashboards always reflect the latest support interactions without manual exports or spreadsheet work. Business teams can track response times, agent performance, and customer satisfaction ratings directly in Klipfolio to make faster operational decisions and improve service quality.
Kondado provides a direct integration between Zendesk Chat (Zopim) and Klipfolio, enabling non-technical teams to replicate support data automatically and visualize customer service KPIs without database management or coding.
With automated data replication, you can transform raw chat logs into comprehensive visual reports that reveal important trends in visitor engagement and agent efficiency over time. Whether you need near-real-time monitoring for busy support hours or daily summaries for strategic planning sessions, Kondado keeps your Klipfolio dashboards updated with the exact frequency your business requires to stay responsive.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
The Chats pipeline delivers comprehensive conversation data to Klipfolio, capturing 76 fields including response times, satisfaction ratings, session duration, and detailed visitor information. You can visualize these metrics to track average handling time trends across different shifts, compare agent performance scores by team, or monitor chat volume fluctuations throughout business hours. By combining these support insights with sales data in Klipfolio, operations teams gain complete visibility into customer experience quality and can make informed staffing decisions based on actual conversation patterns rather than intuition, ensuring optimal coverage during peak support times.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Chats | Chats table includes information such as duration, average response time, and satisfaction rating. Fields include id, visitor name, agent name, and session data. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Select Zendesk Chat (Zopim) from the available data sources in your Kondado account and authenticate with your Zendesk credentials to establish the connection.
Select Klipfolio as your visualization platform and define which chat fields from the Chats pipeline you want to replicate for reporting.
Set your preferred data refresh schedule and start building custom dashboards in Klipfolio that display response times, satisfaction scores, and agent performance metrics.
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Answers about visualizing Zendesk Chat (Zopim) data in Klipfolio automatically
Try out all the features for free for 14 days