Connect Zendesk Chat (Zopim) to Data Studio: Dashboards in Minutes
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Visualize Zendesk Chat (Zopim) Data in Data Studio
Connecting your Zendesk Chat (Zopim) account to Looker Studio (formerly Data Studio) takes just minutes with Kondado. You simply authenticate your support-service account, select the Chats pipeline containing your chat sessions and agent interactions, and choose how often you want your data refreshed. Within moments, your chat metrics become available as a data source for building custom reports and dashboards that help you track agent performance and customer satisfaction trends. Business teams can finally analyze chat duration, response times, and visitor behavior without waiting for technical resources or handling spreadsheet exports. This direct integration ensures your customer support metrics stay updated so you can make informed staffing decisions and improve service quality based on actual conversation data.
Kondado replicates your Zendesk Chat data to Data Studio automatically on a configurable schedule, eliminating manual exports and keeping your customer service insights current without any technical setup or intermediate databases.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With your Chats pipeline active in Looker Studio, you can visualize session duration alongside agent response times to identify coaching opportunities for your support team. The same dataset allows you to track satisfaction ratings by individual agent or time period, helping you recognize top performers and optimize shift scheduling. Marketing teams can correlate chat volume with campaign launches by analyzing visitor names and session timestamps alongside other business data in unified dashboards. Operations managers gain visibility into average handle times and customer wait periods, enabling data-driven decisions about staffing levels during peak hours without technical complexity.
Try out all the features for free for 14 days
Zendesk Chat (Zopim) data available in Data Studio
Available integrations
| Integration | Description |
|---|---|
| Chats | Chats table includes information such as duration, average response time, and satisfaction rating. Fields include id, visitor name, agent name, and session data. |
Try out all the features for free for 14 days
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