Connect Hi Platform to Data Studio: Dashboards in Minutes
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Visualize Hi Platform Data in Data Studio
How to visualize Hi Platform data in Data Studio? Kondado provides a direct connection that lets you replicate your customer support information into Google’s visualization platform without any coding or complex configuration. You simply select Hi Platform as your data source, choose Looker Studio (formerly Data Studio) as your destination, and begin creating reports immediately.
Kondado connects Hi Platform to Looker Studio via a direct “Via Kondado” connection with no intermediate databases required, enabling you to visualize ticket status, resolution times, and customer interactions on a configurable schedule.
With automated updates running every 5 minutes, hourly, or daily depending on your business needs, your reports always reflect the latest customer service metrics. Marketing and operations teams can track response times, monitor ticket volumes, and analyze resolution trends to make faster decisions about resource allocation and service quality improvements. The near-real-time data flow ensures managers have current insights to optimize team performance and customer satisfaction.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Available Data for Hi Platform
Combining Hi Platform with Looker Studio transforms your support tickets into actionable business intelligence. The Tickets pipeline brings 220 fields of customer interaction data, including created_at timestamps, resolved_at completion times, and status tracking fields, directly into your visualization environment.
You can build custom reports that show average resolution times by agent, identify peak support hours through interaction analysis, and track ticket status distributions to balance workload across your team. These insights help operations managers optimize staffing levels and improve customer satisfaction scores without waiting for technical teams to prepare data exports.
Try out all the features for free for 14 days
Hi Platform data available in Data Studio
Available integrations
| Integration | Description |
|---|---|
| Tickets | Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at. |
Try out all the features for free for 14 days
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