Connect Zendesk Chat (Zopim) to Redash: Dashboards in Minutes
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How to Visualize Zendesk Chat (Zopim) Data in Redash
Connect your Zendesk Chat (Zopim) support data to Redash in minutes using Kondado. Our platform lets marketing managers and operations teams turn customer conversations into visual insights without technical skills or complex setup requirements. You choose the data update schedule: every 5 minutes, 15 minutes, hourly or daily, keeping your dashboards automatically refreshed with current information for fast business decisions.
Kondado replicates Chats data from Zendesk Chat (Zopim) directly into Redash, enabling you to visualize response times, chat duration and customer satisfaction metrics without intermediate databases or coding.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
By combining Zendesk Chat (Zopim) with Redash, you can build custom dashboards showing agent performance and support quality with updated data. The Chats pipeline brings detailed information including visitor names, agent names, session data and satisfaction ratings. Sales leaders can track team productivity indicators while data analysts identify customer behavior patterns to optimize support workflows and improve the overall customer experience.
Try out all the features for free for 14 days
Zendesk Chat (Zopim) data available in Redash
Available integrations
| Integration | Description |
|---|---|
| Chats | Chats table includes information such as duration, average response time, and satisfaction rating. Fields include id, visitor name, agent name, and session data. |
Try out all the features for free for 14 days
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