Dashboards in minutes

Connect Zendesk Chat (Zopim) to Tableau: Dashboards in Minutes

Get started for free

No credit card required | 14 days | 10 million records | 30 pipelines

sso google logo
Sign up with Google
sso facebook logo
Sign up with Facebook
sso microsoft logo
Sign up with Microsoft
sso linkedin logo
Sign up with Linkedin

or sign up with your email

By signing up, you agree to Kondado’s Terms of service and Privacy policy

Connect Zendesk Chat (Zopim) to Tableau

To visualize Zendesk Chat (Zopim) data in Tableau, connect your Zendesk Chat account to Kondado and select Tableau as your destination. The platform replicates your chat data automatically, enabling business users, marketing teams, and operations teams to build interactive dashboards without technical expertise. You configure the update schedule based on your needs: every 5 minutes, 15 minutes, hourly, or daily. This integration transforms your support information into clear visual insights for quick decision-making and continuous improvement of customer experience, all without requiring developers or complex infrastructure.

1
available pipeline
76
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Zendesk Chat (Zopim) now →

Try out all the features for free for 14 days

Kondado connects Zendesk Chat (Zopim) to Tableau through a direct connection with no intermediate databases or complex setup, replicating 76 support fields including response times, chat duration, and customer satisfaction ratings.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Zendesk Chat (Zopim) data available in Tableau

Each item below is automatically replicated by Kondado from Zendesk Chat (Zopim) into Tableau — no schema setup, no manual mapping.

1
available pipeline
76
extractable fields
∞
Auto-refresh

Available integrations

Chats
Chats table includes information such as duration, average response time, and satisfaction rating. Fields include id, visitor name, agent name, and session data.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

With the Zendesk Chat (Zopim) and Tableau combination, your operations team can analyze support metrics through visual data updated on your preferred schedule. The Chats pipeline brings information such as visitor names, agent names, session data, and satisfaction scores, helping you identify service bottlenecks and discover opportunities to improve customer experience. Sales leaders can monitor individual team productivity while marketing managers gain deeper insights into visitor behavior patterns and conversion trends through interactive charts and reports.

Try out all the features for free for 14 days

How to create Zendesk Chat (Zopim) dashboards in Tableau

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Zendesk Chat (Zopim) to Kondado

Log into Kondado, select Zendesk Chat (Zopim) as your data source, and authenticate your credentials to begin replication.

2
Choose Tableau as destination

Select Tableau as your visualization tool and configure the direct connection via Kondado with no intermediate databases required.

3
Build dashboards and set refresh schedule

Create your dashboards in Tableau using Chats data and set your preferred automatic update frequency based on your analysis needs.

Access Zendesk Chat (Zopim) data in Tableau and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Zendesk Chat (Zopim) data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Zendesk Chat (Zopim) > Airtable
Alteryx
Zendesk Chat (Zopim) > Alteryx
Amazon Quicksight
Zendesk Chat (Zopim) > Amazon Quicksight
BIMachine
Zendesk Chat (Zopim) > BIMachine
Cortex
Zendesk Chat (Zopim) > Cortex
Data Studio
Zendesk Chat (Zopim) > Data Studio
Geckoboard
Zendesk Chat (Zopim) > Geckoboard
Grafana
Zendesk Chat (Zopim) > Grafana
IBM Cognos Analytics
Zendesk Chat (Zopim) > IBM Cognos Analytics
Klipfolio
Zendesk Chat (Zopim) > Klipfolio
Looker Studio
Zendesk Chat (Zopim) > Looker Studio
Looker
Zendesk Chat (Zopim) > Looker
Looqbox
Zendesk Chat (Zopim) > Looqbox
Metabase
Zendesk Chat (Zopim) > Metabase
Microstrategy
Zendesk Chat (Zopim) > Microstrategy
Pentaho
Zendesk Chat (Zopim) > Pentaho
Power BI
Zendesk Chat (Zopim) > Power BI
Qlik Cloud Analytics
Zendesk Chat (Zopim) > Qlik Cloud Analytics
Qlik Sense
Zendesk Chat (Zopim) > Qlik Sense
Qlik
Zendesk Chat (Zopim) > Qlik
QlikView
Zendesk Chat (Zopim) > QlikView
Redash
Zendesk Chat (Zopim) > Redash
Superset
Zendesk Chat (Zopim) > Superset
Tableau
Zendesk Chat (Zopim) > Tableau
BI TOTVS
Zendesk Chat (Zopim) > BI TOTVS
Zoho Analytics
Zendesk Chat (Zopim) > Zoho Analytics

Related on Kondado

Hundreds of data-driven companies trust Kondado
arezzo
brf
Contabilizei
dpz
Experian
grupo_soma
inpress
multilaser
olist
unimed
v4_company
yooper

Why Kondado?

Focus on extracting value from your data and leave the rest to us

shape-data-to-dashboards icon-data-multiple-destinations

Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

Learn More About Our Platform →
shape-data-to-dashboards icon-data-multiple-destinations

From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →
shape-data-to-dashboards icon-data-dollar

Predictable pricing

No surprise invoices, pick a plan and change it anytime

Check out our plans →

Frequently Asked Questions (FAQ)

Answers about visualizing Zendesk Chat (Zopim) data in Tableau automatically

How do I set up the Zendesk Chat (Zopim) connection on Kondado? ▼
Visit the Zendesk Chat (Zopim) source page on Kondado, enter your Zendesk account credentials, and authorize access. Within minutes, the platform begins replicating data for use in Tableau.
What dashboards can I build with Zendesk Chat data in Tableau? ▼
You can build custom dashboards monitoring average response time, customer satisfaction scores, chat volume by hour, and individual agent performance. These visualizations help operations teams and sales leaders make informed decisions.
How frequently does Zendesk Chat data update in Tableau? ▼
Updates occur on a configurable schedule: choose from every 5 minutes, 15 minutes, hourly, or daily intervals. This ensures your reports reflect current support activity without overwhelming your operations.
Which specific Zendesk Chat KPIs can I track in Tableau? ▼
You can monitor average chat duration, first response time, customer satisfaction rates, chats per agent, and visitor conversion metrics. These indicators help business users optimize support quality and team efficiency.
Are there pre-built templates for Zendesk Chat dashboards in Tableau? ▼
We do not offer ready-made reports for this source. You can create custom dashboards in Tableau using the 76 available fields, tailoring visualizations to your specific business requirements.
Can I share Zendesk Chat dashboards with my team? ▼
Yes, after building your dashboards in Tableau, you can share them with sales leaders, marketing teams, and operations staff. Data updates automatically on your configured schedule, keeping everyone aligned.
Can I send Zendesk Chat data to tools other than Tableau? ▼
Yes, besides Tableau, you can replicate data to Power BI, Looker Studio, Google Sheets, or BigQuery, among other available destinations.

Try out all the features for free for 14 days