Dashboards in minutes

Connect Zendesk to Tableau: Dashboards in Minutes

Get started for free

No credit card required | 14 days | 10 million records | 30 pipelines

sso google logo
Sign up with Google
sso facebook logo
Sign up with Facebook
sso microsoft logo
Sign up with Microsoft
sso linkedin logo
Sign up with Linkedin

or sign up with your email

By signing up, you agree to Kondado’s Terms of service and Privacy policy

Connect Zendesk to Tableau

To visualize Zendesk data in Tableau without technical complexity, Kondado provides a direct solution that eliminates intermediate databases and complicated setup processes. Simply connect your Zendesk account to our platform and select Tableau as your destination to start analyzing customer service metrics, ticket volumes, and satisfaction scores within minutes.

12
available pipelines
235
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Zendesk now →

Try out all the features for free for 14 days

Kondado automatically replicates Zendesk data to Tableau on a configurable schedule, enabling marketing managers, sales leaders, and business users to build updated dashboards without writing code or hiring developers.

With automated refresh intervals set to every 5 minutes, 15 minutes, hourly, or daily, your operations team always has current information about support performance, facilitating quick strategic decisions based on clear visual data and actionable insights.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Zendesk data available in Tableau

Each item below is automatically replicated by Kondado from Zendesk into Tableau — no schema setup, no manual mapping.

12
available pipelines
235
extractable fields
∞
Auto-refresh

Available integrations

Closed and Deleted Tickets
Includes deleted tickets with fields like id, actor_id, and deleted_at, allowing analysis of previous status and ticket description.
Ticket Comments
Contains comments related to tickets, with fields like ticket_id, author_id, and created_at, along with the comment body.
Ticket Metrics Events
Records SLA metric events, including id, metric, and sla_target, allowing performance monitoring of tickets.
Groups
Lists groups with fields like id, name, and updated_at, along with information about the group's status and description.
Ticket History
Records ticket audits with fields like id, ticket_id, and created_at, along with metadata about the source and channel.
Jira Links
Information about links between tickets and Jira tasks, allowing integration and tracking of related tasks.
Tags
Contains information about tags associated with tickets, facilitating categorization and search of tickets by tag.
Ticket Metrics
Presents ticket performance metrics, including response time and resolution time, essential for efficiency analysis.
Organizations
Lists organizations with fields like id, name, and created_at, allowing management and categorization of tickets by organization.
Satisfaction Surveys (Scores)
Collects satisfaction survey results, including id, ticket_id, and score, essential for measuring customer satisfaction.
Tickets
Contains information about tickets, including id, status, and timestamps such as created_at and deleted_at.
Users
Stores data about users, including id, name, and contact information such as email and status.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

When combining Zendesk with Tableau through Kondado, you can explore pipelines such as Ticket Metrics, Satisfaction Surveys, and Organizations to gain deep insights into customer experience. Analyze response times, resolution rates, and satisfaction scores in interactive visualizations that help identify bottlenecks in your support process.

Sales leaders can monitor performance by agent groups, while data analysts cross-reference Ticket Comments and Ticket History data to understand behavior patterns and prioritize improvements in your customer service workflow.

Try out all the features for free for 14 days

How to create Zendesk dashboards in Tableau

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Zendesk to Kondado

Access the Kondado platform, click to add a data source, and select Zendesk. Authenticate your account and choose the pipelines such as Tickets, Ticket Metrics, and Satisfaction Surveys that you want to replicate.

2
Select Tableau as destination

Choose Tableau as your visualization tool and define the data refresh frequency, which can be every 5 minutes, 15 minutes, hourly, or daily based on your analysis needs.

3
Build dashboards and configure refresh

In Tableau, connect to your data via Kondado and start building your service dashboards. Set up alerts and share with your operations team to track support metrics that update automatically.

Access Zendesk data in Tableau and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Zendesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Zendesk > Airtable
Alteryx
Zendesk > Alteryx
Amazon Quicksight
Zendesk > Amazon Quicksight
BIMachine
Zendesk > BIMachine
Cortex
Zendesk > Cortex
Data Studio
Zendesk > Data Studio
Geckoboard
Zendesk > Geckoboard
Grafana
Zendesk > Grafana
IBM Cognos Analytics
Zendesk > IBM Cognos Analytics
Klipfolio
Zendesk > Klipfolio
Looker Studio
Zendesk > Looker Studio
Looker
Zendesk > Looker
Looqbox
Zendesk > Looqbox
Metabase
Zendesk > Metabase
Microstrategy
Zendesk > Microstrategy
Pentaho
Zendesk > Pentaho
Power BI
Zendesk > Power BI
Qlik Cloud Analytics
Zendesk > Qlik Cloud Analytics
Qlik Sense
Zendesk > Qlik Sense
Qlik
Zendesk > Qlik
QlikView
Zendesk > QlikView
Redash
Zendesk > Redash
Superset
Zendesk > Superset
Tableau
Zendesk > Tableau
BI TOTVS
Zendesk > BI TOTVS
Zoho Analytics
Zendesk > Zoho Analytics

Related on Kondado

Hundreds of data-driven companies trust Kondado
arezzo
brf
Contabilizei
dpz
Experian
grupo_soma
inpress
multilaser
olist
unimed
v4_company
yooper

Why Kondado?

Focus on extracting value from your data and leave the rest to us

shape-data-to-dashboards icon-data-multiple-destinations

Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

Learn More About Our Platform →
shape-data-to-dashboards icon-data-multiple-destinations

From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →
shape-data-to-dashboards icon-data-dollar

Predictable pricing

No surprise invoices, pick a plan and change it anytime

Check out our plans →

Frequently Asked Questions (FAQ)

Answers about visualizing Zendesk data in Tableau automatically

How do I set up the Zendesk connection to use with Tableau? ▼
Log into Kondado, select Zendesk as your data source, and authenticate your account. Then choose Tableau as your destination and select the desired pipelines such as Tickets or Ticket Metrics. The setup takes minutes and requires no coding.
What dashboards can I build with Zendesk data in Tableau? ▼
You can build customer satisfaction dashboards, response time analysis, agent productivity trackers, and critical ticket monitors. Combine Satisfaction Surveys data with Ticket Metrics to visualize the correlation between service speed and customer ratings.
How often does Zendesk data update in Tableau? ▼
The update frequency is configurable based on your needs: every 5 minutes, 15 minutes, hourly, or daily. You set the ideal interval to keep your reports automatically updated without manual intervention.
Which customer service KPIs can I track in Tableau? ▼
Track average response time, resolution time, ticket reopen rate, customer satisfaction scores, and support volume by channel. The Ticket Metrics Events and Satisfaction Surveys pipelines provide specific fields for these analyses.
Are there pre-built report templates for Zendesk in Tableau? ▼
We do not offer pre-built templates, but you can easily build custom dashboards in Tableau using the 235 fields available across 12 pipelines. Create tailored visualizations for your specific business metrics.
How can I share Zendesk dashboards with my team? ▼
After publishing your dashboard to Tableau Server or Tableau Online, use the tool's native sharing features to distribute to marketing managers, sales leaders, or data analysts. The data stays automatically updated for all viewers.
Can I send Zendesk data to tools other than Tableau? ▼
Yes, besides Tableau, you can send data to Power BI, Google Sheets, BigQuery, or PostgreSQL. You can also use MySQL, Excel, Redshift, SQL Server, and Amazon S3 as destinations.
Do I need technical skills to connect Zendesk to Tableau? ▼
No technical knowledge is required. Kondado is designed for business users without coding skills. The intuitive interface guides you through connecting Zendesk and configuring your desired pipelines.

Try out all the features for free for 14 days